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Aztec Bingo Verdict
In conclusion, it’s no wonder that most people either love Aztec Bingo or hate it. The quality of the promotions and games is unmistakeably top notch, but the poorly executed website design and the lack of cashier options make the balance shift somewhat.
All in all, Aztec Bingo delivers a nice experience for the veterans, but not that great for anyone that’s looking for just a game or two.
Design & Usability
The design choice made at Aztec Bingo is the one thing that people were already expecting, since it’s literally in the name. Every single page on the website is Aztec themed; literally everything seems to follow that mold. Although fascinating at first glance, this design choice does more bad than good in the end.
At first glance Aztec Bingo looks pretty slick, but once you really get stuck into, it just looks boring. The links and graphics just don’t mesh together that well, with matters sometimes bordering on the ill fitting at times. Overall, Aztec Bingo is very hit and miss on the appearance front.
Software & Gameplay
When it comes software, Aztec Bingo makes up a part of the Virtue Fusion network, which is a Playtech product. This basically means that stability throughout the site is assured to be of very high quality.
When it comes to the gameplay, Aztec Bingo is very promising. Most of the rooms are full, and the ones that aren’t usually fill up in a matter of minutes. The happy-go-lucky chat moderators also help make the social bingo aspect of the game extremely fun.
Safety & Security
Since the Alderney Gambling Control Commission (AGCC) licenses the site, security and safety here is taken very seriously. Aztec Bingo also opts to implement a very rigorous ID verification process, which is meant to ensure all players must prove who they are and to curtail “bonus abuse”.
When it comes to fair play though, it’s not as satisfying an experience. Outside of a few RNG mentions, there really isn’t that much related information to it on site.
Payments & Withdrawals
This is another pretty disappointing department for Aztec Bingo. They only offer Visa, Paysafecard, PayPal, and MasterCard. This is surprising since we were expecting a lot more from the platform, given the clear investment that can be seen elsewhere within the platform.
Surprisingly enough though, the withdrawal times are very promising, ranging between 4 to 6 days per request.
A lot of people were also disappointed by the customer support offered at Aztec Bingo, as it really is quite troublesome. The lack of options here is shocking, as phone number and live chat support are both missing. All you get is the email support, which works either through direct manager or support department contact.
The FAQ page is also a huge disappointment. Simply put, if you’re looking for any help whatsoever when playing at Aztec Bingo, you should just stop playing altogether, as you won’t find fast answers anytime through the support options provided.
Update (19/09/2017) – Since the original review, Aztec Bingo has launched a new live chat system which helps smooth over some of the service problems. However, it should be noted that the service is only available at certain times (11am-1pm and 6:30pm-9:30pm). Mobile and tablet users can access live chat between 9am-10pm everyday. Following this, we have raised the Customer Support score to three stars.
Bonuses & Promotions
You might be thinking that Aztec Bingo has come stumbling out of the starting blocks, but that’s not the case in the bonuses department. When it comes to bonuses and promotions Aztec Bingo doesn’t focus too much on the welcoming deals, instead it focuses more on presenting original offers. The exclusive bonus deals here are very easy to understand, they offer a lot, and they are just fun overall. For example, ‘Fall of the Empire Fridays’ grant players access to an additional £10 if they make a £30 deposit.
Aztec Bingo is very original with the large percentage of its promotions, which is why it excels so much in this department. Unlike most other bingo platforms, Aztec Bingo doesn’t just copy and paste deals here, there, and everywhere, it makes (and generally stands by) its own creations.
Aztec Bingo is also very impressive in the compatibility department. If you’re on the run or are unable to play on your computer, then you can just pull out your mobile phone and play a few rounds of bingo in a matter of minutes. Although it’s not advertised on the desktop site, Aztec Bingo actually offers quite a lot on the mobile stage.
It doesn’t really have a dedicated app to go along with it, but that doesn’t stop it from being a very fun experience on the small screen. Overall, Aztec Bingo is an adaptable platform that more often than not gets the job done.
Variety & Originality
Variety is key to making a bingo website work. Thankfully, Aztec Bingo realised that and made sure it offers both variety and originality. Outside of the standard 90-ball and 75-ball variants, both 80-ball and various themed bingo games make sure that you have plenty of fun here.
There are also a lot of slots titles thrown into the mix, so you can never get too bored of looking for something to spice things up a little.
Update (19/09/2017) – Since the original review, Aztec Bingo has opened two exclusive bingo rooms, one with free bingo games and another with BOGOF and penny bingo games. With these exclusive rooms in mind, we've raised Aztec Bingo's score for Variety/Originality to four stars.
Loyalty & Rewards
Overall, Aztec Bingo offers a good value VIP service. Although it is quite hard to rank up through the five levels of the Aztec Loyalty Club, the upgrade bonuses, deposit bonuses, and exclusive games more than make up for the effort required.