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Zoe's Bingo Verdict
Zoe’s Bingo offers much the same as other Cassava sites, but it deserves recognition for standing out as one of the best designed bingo sites around. The site feels different and very welcoming, plus it provides a great starting point for any newcomers to online bingo. The game selection is excellent and promotions are regular, so veterans and newbies alike will find something to enjoy here. It’s well worth paying Zoe a visit!
Percentage score
Design & Usability
Zoe’s Bingo uses pastel colours and a generally bright and airy design that feels warm and welcoming. The site revolves around the mascot Zoe, who addresses visitors through flavour text and has an image too. This is done with a handwriting-like font to complete the impression of a personal touch. It really does make the site stand out and feel welcoming.
The site design is neat and easy to follow. The usual top navigation area is used, but again with a more decorative feel. Registration is fast and the site makes finding things like support very easy. There are social media panels and other little additions that make the site useable, all with on-theme artwork.
Software & Gameplay
The software here is reliable Dragonfish software, which some players will recognise. The Zoe’s Bingo theme is still used for the lobby, which has a simple layout with plenty of things to explore and settings to tweak. This is a very well-crafted bingo offering.
The games are easy to find thanks to lists of rooms, prices and hosts. Inside, players get a large view of the tickets and ball counter, plus a large chat window- everything is well spaced. Hosts are quick to welcome new joiners and there seems to be a fair buzz in the rooms.
Safety & Security
Zoe’s Bingo is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. The site also has the eCOGRA seal of approval, meaning that a third party verifies the fairness and safety of the site.
Players will also find a useful responsible gaming section with controls to limit spending. Security is provided by GoDaddy and the site has 128-bit SSL encryption protecting player payments.
Payments & Withdrawals
This site accepts payments through MasterCard, Visa, PayPal, Neteller, PaySafeCard, EntroPay and wire transfer.
The cashier drops down in the lobby with a smooth animation and a very simple system, which is lighting fast to use, once you set up your first method. The withdrawal times are a little long, around 2-7 working days for cards.
Customer Support
The support section of the site clearly labels help, a how to play section and FAQs, with information about it. The attention towards making this site friendly to total beginners is excellent. The play guide is especially useful in this regard. The FAQ area should help players solve problems without needing to contact the team.
Those who do need the team will find them through mail, phone or a help room within chat. This isn’t quite the same as a real live chat setup, but does fulfil a similar role. The phone lines are toll free and open 9am to 1am. Players should find the team helpful and welcoming.
Bonuses & Promotions
Zoe’s Bingo has a choice of welcome offers, between the standard offer and a special slots-focused offer activated with a code. The main offer is a tasty 300% bonus on your first deposit, up to £90. Though a little limited, this should be plenty for most new players. The offer also includes 30 free spins! The bingo bonus has a fairly standard 4x wagering requirement.
The slots alternative is 150% and has 80x wagering requirements, so it’s not really the ideal way to get the most of this site. However, players will also find regular prize bingo, big jackpot games, bonuses on second and third deposits and more.
Device Compatibility
Zoe’s Bingo does not provide apps, but the site can easily be accessed through a mobile browser. This will work for most current devices. Players simply visit the site and use their regular login details. The site provides a guide for making a site shortcut on the phone desktop, making things a bit speedier.
The mobile site is neatly laid out, making good use of the available screen space. Players can scroll through games with a few swipes. The mobile site offers less slot games than the desktop, but does have good touch screen controls for the available selection.
Variety & Originality
Zoe’s Bingo offers a big range of bingo rooms, over 20, including 90 ball and 75 ball. There’s a range of room prices, from the 5p cocktail party to the £1 roller coaster. Rooms have distinct feels and some have special games, such as free bingo and guaranteed jackpots. In fact, there are four free bingo rooms. There’s also the Sure Win rooms, where everyone gets a win thanks to shared pots.
The slots selecton includes classics like Rainbow Riches and some fun licensed games like Wonder Woman. NetEnt bring along some popular titles like Starburst and Gonzo’s Quest, or there are usual titles like Fae Legend Warrior. There’s certainly enough to keep players busy, including progressive jackpots.
Loyalty & Rewards
Zoe’s Bingo offers the Zoe’s Crew loyalty system, with four tiers from Rookie to Champion. Ranking up gives access to up to 15% bingo bonus cashback, 10% games cashback, 15 free spins and 10 tickets for the big 10k bingo game.
These reset each month so players will need to spend regularly to get rewards. The site could use some more tangible rewards for big spending, or simply to be clearer about how much spending is required.
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