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Red Bus Bingo Verdict
Red Bus Bingo is a site just shy of the top bingo sites in the UK industry, where each page has been given special treatment to make it match the theme and be more than just a page of text. Interesting bingo rooms and a massive promotional selection make this a very attractive site. This is a site that people will keep coming back to again and again.
Percentage score
Design & Usability
There’s no mistaking Red Bus Bingo, which has a site built to look like it fits into a big red bus! The design is quite charming, putting all the usual information like latest offers and wins under the top deck of a red double decker, which forms the header of the site. The background shows a city road. It’s a nice little idea and feel like it has been given more attention than other site themes. The site also has a mascot in the form of the driver, plus they use bus tickets to represent promotions. It’s quirky and interesting.
The site has good usability too, with not just clear links to each section but also little extra touches like polls to take part in and dropdown menus to speed things up.
Software & Gameplay
Red Bus Bingo lobby is simply brilliant, designed to look like a huge red bus, with the various bingo rooms and slots plastered on the sides. You have a raft of user controls and there’s something happening everywhere you look. Watch out for the animated driver! You can also get pop-ups telling you about the latest promotions.
The bingo console continues the red theme and it’s pretty busy, yet manages to make a big space for chat. The games are easy to follow. We found the chat numbers a little low but still chatty, with people engaging with the host. Things should get really fun in the evenings.
Safety & Security
Red Bus Bingo is fully licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. You can see full details of the license at the site footer. Trust is further assured by the eCOGRA logo, showing that this third-party body has approved the site for fairness.
The site also has clear responsible gaming guidelines with controls to help you fight problem gambling. Last but not least, SSL encryption is in place to prevent hacking of your personal information.
Payments & Withdrawals
Click on Cashier at the top of any page to be taken to the deposit and withdrawal section. You have the option of using wire transfer or phone banking, or of course just paying online. The system is pretty easy to follow and won’t take a minute to set up first time. Withdrawals are listed as taking up to 8 working days, so longer than average.
Payment methods accepted include debit and credit card, and PayPal. A few more e-wallets would seal the deal.
Customer Support
The help tab at the top of the site can either take you to a guide on how to play bingo, or the main help area. This is a fun page with a signpost pointing to all the different areas of support; getting started, FAQs, Terms, Contact, etc. It’s a simple idea but a nice touch that again shows some thought went into the site.
Red Bus Bingo can be reached by phone, email or live chat. The phone lines are open until 10am – 2am UK time and calls from UK landlines are free. Live chat is available 24 hour a day, 7 days a week. There’s a generally high level of service based on our interactions.
Bonuses & Promotions
The promotions at Red Bus Bingo are pretty interesting and they have their own bespoke bus artwork, which is always a plus. They have crafted their own set of offers and it’s a fun mixture. To start off there’s the welcome bonus of 250%, up to a max of £250 which is pretty generous and only requires you to wager through it twice, which is half what most sites ask for.
Newbies can also check out the Free Ride Tab for free £20 hourly jackpot bingo, 10-minute Pit Stop free bingo, £1,000 weekly jackpots and a lot more! They also have a game of the week for slots fans, 50% redeposit bonuses, competition play and guaranteed jackpot times. This is really just scratching the surface; there’s so much on offer. An excellent job.
Device Compatibility
Red Bus Bingo doesn’t have any apps or a specific mobile page to tell you about their mobile functionality, but they do have a nice offer for mobile players. There’s a free bingo with a £250 jackpot on each Sunday, which is only available by mobile. It’s nice to have this extra for mobile users.
The site loads just fine on a tablet or phone browser. You get a neat interface which you may have encountered from other mobile bingo sites. This has been spruced up a bit to have the Red Bus background and themes. It seems to be a little temperamental, but it does allow chat.
Variety & Originality
The originality is strong at Red Bus Bingo, with several unique, themed rooms. They offer eight main rooms and twelve jackpot rooms, both daily and bigger events like the £1,000,000 Big Ben Bonanza! You’ll see penny bingo in Penny Lane and find hosted games in The Bus Depot. There’s a mixture of 90 ball, 75 ball and 5-line and even five free bingo rooms! The site has made a great effort all round to offer something a little extra compared to its sister sites.
When it comes to slots you won’t find anything unique to this site, but a very strong selection nonetheless. Motorhead stands out as a well-made game with a fun soundtrack.
Loyalty & Rewards
Red Bus Bingo uses the Joy Gem VIP programme which is actually used by several sites. This represents a higher level of loyalty rewards, with three tiers: sapphire, ruby and diamond. As a luxury VIP system, this is invite only and you won’t know exactly how much spending is needed to get into it, but the rewards are impressive.
You can receive VIP bingo rooms, special account managers, birthday bonuses, exclusive promotions and even holiday treats! They go the whole hog with fancy extras and better yet, it applies to all sites that use Joy Gem. Regular members can still accrue loyalty points and convert them to cash.
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