Woolly Bingo Verdict
Woolly Bingo is a really strong site which just falls short of being one of the best. What impresses about Woolly Bingo is that you can clearly see where the core template of the site is, but everywhere you go, they have added something extra. A neater layout here, a new graphic there and some unique promotions and rooms goes a long way to making this a pleasant site to play on. This is how to make a site more interesting and fun.
Design & Usability
Woolly Bingo really looks good thanks to a full-page background, showing a kind of farmyard made from wool! It’s an unusual theme but it does give the site a soft, bouncy feel that’s very welcoming. People who don’t like sites that are too bright or strident with colour will appreciate how gentle on the eye this site is.
The site layout is smart here and a step above the average cookie-cutter site.
Everything is neatly laid out and never cluttered. A ‘getting started’ page will make life easier for newcomers, along with a few other little touches like a shortcut to the welcome bonus. They also take the time to extend elements of the theme to other pages, such as the promotions, making everything feel more friendly. The account page also stands out here, presenting promotions as mail messages in the ‘Woolly Gazette’.
Software & Gameplay
Clicking on ‘bingo lobby’ will reveal the software at the heart of Woolly Bingo, which veterans will recognise as standard Dragonfish software. However, yet again, this site goes further by rearranging the layout. You will find a top panel with your account details and a series of tabs for finding bingo, with plenty of nice artwork.
The bingo console itself looks pretty standard unfortunately, but that doesn’t detract from it being really well made. This software uses the full width of the screen and leaves plenty of room for a big chat window. We found chat a little quiet in the daytime, but we did find a host and conversation was moving.
Safety & Security
Woolly Bingo has a full set of credentials. They are licensed and regulated by the Government of Gibraltar and the Great Britain Gambling Commission. They have a certified secure site and also use SSL encryption to protect your transaction details from hackers.
The site has a responsible gaming section which will help with problem gambling, and a fair play policy. This is reinforced by the eCOGRA fair play seal of approval.
Payments & Withdrawals
The cashier here is found on a tab at the top and opens a pretty standard cashier window. You can use wire transfer, phone banking or just deposit online. Withdrawal times seem to be a little over average.
Payment options include credit and debit card, Neteller, PayPal, PaySafeCard and Entropay. Great to see a good mix of popular e-wallets.
The help section is found at the right of the navigation bar and opens a nice support page with themed artwork, showing Woolly at work on the phones! Support here is split into two teams, one for general player concerns and another for specific promotion questions.
You have the options of phone and email, with sadly no live chat. Support is available 24/7 and is very approachable, with good turnaround times and training despite being a new site. On the downside, the FAQ page takes you to the same help section instead.
Bonuses & Promotions
The promotions section at Woolly Bingo is well presented, showing each item on tiles and a kind of headline promotion at the top. It’s very easy to see the terms for each offer, always a plus point. The option will pop up when you hover over a tile.
The welcome bonus is pleasingly different here, offering 200% on your first deposit up to a mighty £500, plus 50 free spins. These should help you find your favourite slot in no time. Better yet, they only require you to wager through your free cash three times on bingo, lower than the average.
The other promotions are unique to Woolly Bingo, though you could say they are a little lacking in wow factor. The main offering is Wacky Wings, a special game each night from 6pm to 11pm. This includes free spins, guaranteed jackpots, penny bingo and prize giveaways. You can claim 2,000 loyalty points by liking their Facebook page.
This site kindly provides a mobile page within the promotions section to explain their mobile offerings. They do not have any apps, but you can just visit on your mobile or tablet browser. The mobile page explains that the mobile site (which they misleadingly call an ‘app’ but this is perhaps just semantics) has the same full security and banking options as the main site.
You’ll have a good experience with this mobile software, which is nicely optimised for small screens, using sliding screens for things like chat.
Variety & Originality
Woolly Bingo has a similar game offering to most Cassava sites, specifically 90 ball, 80 ball and 5-line games, but goes a little further. This is a fair mixture and includes over twelve rooms with a mixture of price points. This site stands out for having some unique rooms, including Wacky Wings where their special nightly promotions are hosted. The Pennies Makes Pounds room offers 1p and 2p bingo.
You can also play four free bingo games and big jackpots. The slots offering is a little more generic but does include the Fluffy Too game with a mega jackpot.
Loyalty & Rewards
While Woolly Bingo uses a pretty standard four-tier system seen on most Cassava sites, they do at least spruce it up with some bright graphics. You can climb the ranks from Rookie to Champion by playing the games and collecting loyalty points.
Higher tiers get bonus spins, cashback on slots and bingo and tickets to the monthly 10k bingo game. There are some extra free bingo games, too, the top being Freemium. It’s a neat system and doesn’t exclude too many players, but it does lack a ‘high roller’ feel.