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Satin Bingo Verdict
Satin Bingo is a fun site with a lot to offer. The promotions are not unique but they include some great chat orientated games which help to keep the site flowing. Everything is high quality here, just not one of a kind. Fans of a classy deco/pinup style will like the design.
Percentage score
Design & Usability
There’s a very pleasing design at Satin Bingo which fits the name well, having a kind of showbiz, deco feel to it. Your mascot is Dita, a classic pinup girl. The colour scheme is red and the fonts all match too, so it feels almost like stepping into a ritzy old-fashioned hotel.
The layout of the site is pretty easy to follow, using a top navigation bar and clear signs for starting the game and joining up. In some places, though, it feels a bit like a stock site.
Software & Gameplay
Satin Bingo uses Dragonfish software and it loads very quickly. You have account controls on the left and ads in the middle, with more photography showcasing the hostess Dita. Bingo rooms are well presented with artwork and you can see which rooms have hosts before entering.
The bingo game looks good here, with nice big panels for buying tickets, watching the game, minigames and chat. You can size up to full screen with no problems. The bingo is fun to follow and chat seems to be very active, with plenty of chat games.
Safety & Security
You’ll find that Satin Bingo is fully licensed and regulated by the Government of Gibraltar and the Great Britain Gambling Commission. They also have the eCOGRA logo representing fair, tested software.
The site is protected by a full security certificate and transactions are covered by SSL encryption so you can bank without fear of having information stolen. The site also has a very good responsible gambling guide.
Payments & Withdrawals
Satin Bingo has a pop-up cashier which is very easy to follow for both depositing and withdrawing. Withdrawal times seem to be above average at 4-7 days for cards, but otherwise it’s a very straightforward process.
You can deposit by wire transfer, phone banking or online. The site accepts debit and credit cards like MasterCard and Visa, or there’s e-wallets such as PayPal, Neteller, EntroPay and PaySafeCard. A good selection here.
Customer Support
The help section isn’t immediately obvious here, but it isn’t so bad because the phone number and email are listed at the top of all pages anyway. If you do click Help at the bottom you get a more detailed page explaining about bingo, linked to FAQs and explaining their contact methods.
You can reach Satin Bingo by phone, email or by chat based help within bingo. There is no proper live chat system but this is the next best thing and is presented as instant help, rather than trying to suggest they have a live chat system. These contact methods are 24/7 so no complaints here.
Bonuses & Promotions
The promotions at Satin Bingo are good, but not unique to this site or given any special artwork, sadly. Fans of xCite sites will recognise the offerings, such as Saucy Sunday chat parties, free bingo on Saturday night and a big 10k bingo each month. Fun things to take part in, just not exclusive.
The site has a £5 welcome gift with no deposit required, great for having a little look around. The actual welcome bonus is a huge 400%, up to £100. This has to be wagered through six times before withdrawing which puts it above the average.
Device Compatibility
Satin Bingo is lacking a mobile page to explain their compatibility, plus they have no app. However, you can visit the site as you normally would on your mobile or tablet browser and this will work for most devices.
The mobile site is very good indeed and gives you access to almost everything, but it isn’t unique to this site. Still, great for a little play when you’re out and about.
Variety & Originality
The variety here is pretty strong as it offers more than just 90 ball and 75 ball, thanks to 5-line games and a selection of interesting rooms with their own chat games. There are various price points and you have linked jackpot games too, plus four free bingo games. More bingo types may be nice but there’s certainly plenty to discover.
The slot selection is also strong and has some high-quality games, but Satin Bingo is still lacking anything unique.
Loyalty & Rewards
You have the xCite VIP system at Satin Bingo, which veteran players may recognise from other sites. This is a tiered system which goes from rookie when you join, to pro when you earn your first jewel, to master, then to champ at the top. You earn jewels by depositing. The rate of climb is pretty fair but does reset each month.
Higher tiers unlock birthday bonuses, bingo tickets, cashback on bingo and slots and more. For the full VIP experience, you have an invite-only section which offers special events and gifts, so there’s a bit of everything here.
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