updated
byAva Louise

Monkey Bingo review

73%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
73%
Monkey Bingo offers big bunches of bonuses, but it could benefit from growing more bingo variants.
bonuses & offers
first deposit
N/A
reload bonus
N/A
bonus spins
N/A
min deposit
£5
bingo wagering
4x

Over 18s and new players only. Full T&Cs apply.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Free bingo for all players
  • Reload bonuses
cons
  • Limited number of bingo variants
  • Needs more banking options
about Monkey Bingo
platform
  • Dragonfish
owner
  • Jet Media Limited
licence
  • Gibraltar (888 UK Limited)
launched
  • Apr, 16, 2014
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • PayPal
contact information
  • Live Chat
  • Phone (0800 901 2463)
social media
  • N/A

Monkey Bingo verdict

Monkey Bingo launched in late 2014, joining fellow Cassava Enterprises bingo sites like Rio, Costa, and Wish Bingo on the Dragonfish network. It uses a fun jungle theme, and uses the tagline, “bingo gone bananas”. Its notable features include the £1,500 daily Going Nuts game, 250% welcome bonus, free bingo games, progressive room jackpots, and Sunday night £5k Banana special. Overall, however, is the Monkey Bingo jungle an environment you’d happily stay in, or will it have you shouting, “I’m not a celebrity, but get me out of here?”

design & Usability

Monkey Bingo goes back to nature with its rainforest theme and pictures of Marvin the Monkey (the site’s friendly mascot). We like the way that the offers, today’s winners, special events, and upcoming jackpot games are each laid out in easy-to-read sections, and that you can sign up or log in within seconds using the dedicated box at the top-right of the screen. The main menu, however, leaves a lot to be desired, as Cassava has tried so hard to incorporate ape-themed names into it that it’s hard to work out what’s what. For instance, “Prime-Mate” turns out to be the Refer-a-Friend scheme, “Orango Offers” are promotions, and “Diamond Apes” takes you to the loyalty club page.

customer Support

The Help section is a handy place to start if you have a query, as it contains plenty of information for new players as well as frequently asked questions. However, if you’d like to get in touch with the customer service team, you can do so by visiting the “Help” room where you’ll find agents waiting to assist you 24/7, or using the telephone or email contact options listed on the “Help” page.

bonuses & Promotions

If you’re eager to see what’s on offer at Monkey Bingo, make sure you pick up your 250% welcome bonus with your first deposit. 
(250% Bonus: Non-funded players only. Offer valid once per player until further notice. Min dep. £5. Max bingo bonus £50. No code required. Wagering requirements: 4x Bonus & 4x Deposit. Bonus for bingo games only. Full T&Cs apply. 18+ only).

Upon your second deposit, you can find a bonus of 150% up to £100. 
(Significant Terms: Bonus available once only on second deposit. Bonus paid in bingo bonus funds. Use code:NEW. Min deposit £10. Maximum bonus £100. Withdrawal restrictions apply: wager 4 times the total amount of the deposit + bingo bonus funds. Bonus valid for bingo games only. Full T&Cs below).

Go bananas for yet another bonus when you deposit again. For your third deposit they're offering 100% bonus of up to £100. 
(Significant Terms: Bonus available once only on third deposit. Bonus paid in bingo bonus funds. Use code:MONEY. Min deposit £10. Maximum bonus £100. Withdrawal restrictions apply: wager 4 times the total amount of the deposit + bingo bonus funds. Bonus valid for bingo games only. Full T&Cs below).

Monkey also runs other exciting promotions, which are updated each month. There are regular staples of Going Nuts (daily jackpot games that cost as little as 1p to play), the Sunday £5k Banana, and Monkey Nuts (Wednesday night games that you can take part in for 0p to 2p per card). Plus, there are one-off events like Marvin’s Birthday Blast and the Festive Feast where you can win cash, bonuses, and physical prizes. 

software & Gameplay

Monkey Bingo is powered by Cassava/888’s Dragonfish software. It provides a well-designed games lobby that’s fully compatible with mobile devices, and an easy-to-use Cashier. It also lets you personalise several in-game settings.

device Compatibility

We’ve deducted a point from Monkey’s rating for device compatibility as there’s no obvious page or information about playing on mobiles. However, the good news is that you can play the majority of desktop games (including slots) on the move by logging into your account through your mobile web browser at the official Monkey Bingo website.

safety & Security

If there’s one big benefit of playing at Cassava bingo sites, it’s the high levels of player safety and security that are in place for your protection. Monkey is eCOGRA-certified, licensed and regulated by the Great Britain Gambling Commission, uses a random number generator, a secure URL, and SSL encryption, and allows you to view its Privacy, Fair Play, and Responsible Gaming Polices.

variety & Originality

Monkey has a bunch of different bingo rooms like Ape-tastic, Cheeky Chimps, and Baboon Balloon, where you can play 90-ball, 75-ball, and 5-line games to your heart’s content. There are daily Jungle Jackpot games where you have the chance to win loyalty points, Diamonds, and big cash prizes for 5p to 10p per card. However, it’s the free bingo on offer that’s got our attention. First-time depositors gain exclusive entry to the First Monkey room where £15 jackpot games run every hour. If you’re a non-funded player, you can visit the 75-ball Free Vine room or 90-ball Free Swingers room, and if you’re a funded member, you get access to both room plus the Coco Free Nuts room. When you make redeposits, you get 24 hours to play free-of-charge in the Jungle Reload room where you could win a daily £500 jackpot.

In addition, there are over 200 slots and casino games from Eyecon and NetEnt, many of which you can play as side games while participating in bingo games.

payments & Withdrawals

It’s frustrating that so many Cassava sites like Monkey fail to cater to players who wish to use more flexible and modern payment methods rather than traditional banking options. Your choices currently consist of MasterCard, Visa, Maestro, Wire Transfer, and Paysafecard.

You can deposit £10 to £2,000 per day, and withdraw £30 to £1,000 per day. We’d like to see the withdrawal processing times improved as the 48-hour pending status of requests means that it can take at least three and as many as ten days for your money to reach you.

VIP Programme

While the Diamond VIP Club used at Monkey Bingo is not site-exclusive, it does offer some rather nice perks such as exclusive merchandise, real cash, bonus cash, free spins, deposit bonuses, and complimentary tickets for games. You also get access to dedicated VIP rooms from the second VIP level and up. You can purchase VIP rewards with Diamonds in the online Diamond Store, and because you can collect Diamonds by playing at any bingo site in the Cassava network, you don’t necessarily need to earn/spend them at Monkey.

However, the entry level requirements seem more on a par with online casinos than bingo sites as the higher VIP levels require you to fork out considerable sums of cash (Silver = £500+; Gold = £1,000+; Platinum = £5,000). 

conclusion

Monkey Bingo might appear to be just another Dragonfish site, but its promotions are mainly unique and offer generous prize pots. There’re also plenty of jackpot games and slots to enjoy, and some excellent ticket deals as well as an abundance of free bingo. The only things letting it down are the very limited number of banking methods and the VIP programme, which requires you to spend a lot more than average to reach the upper levels.

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about Monkey Bingo
platform
  • Dragonfish
owner
  • Jet Media Limited
licence
  • Gibraltar (888 UK Limited)
launched
  • Apr, 16, 2014
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • PayPal
contact information
  • Live Chat
  • Phone (0800 901 2463)
social media
  • N/A