Bingo Street is a very welcoming site with a lot to see. Operated by Cassava Enterprises, this site seems to go the extra mile with a busy, info-packed home page. But will the games and promotions make this street feel like home?
There’s a great theme to Bingo Street, from the street sign title to a pleasant little street graphic at the site bottom. The overall theme is light and airy and has a lot of text, giving the site a friendly feel. Add in a few fun cartoon animals and you have a pleasant appearance.
Getting around is easy, following the standard bingo site template and packing the home page with information about the site and promotions. You’ll find floating buttons for live help, Facebook and Twitter. Registering is easy too, using Cassava’s standard form which is large and clear.
In a nice extra touch, your account section is called your ‘house’ (on the street, get it?!) and has a pleasant home design. Always good to see something new!
Support options at Bingo Street include the big three of live chat, email and phone. This is a good selection and the response times are better than average, though unfortunately live chat does not appear to be available 24/7 as advertised (perhaps we came at a bad time).
In addition, the site’s help page has welcoming text, a detailed FAQ page and a guide to getting started with bingo. These little extras make a site inviting and help people to answer their own questions.
The special offers are fairly good at Bingo Street. Most of them are based around special bingo jackpots, like £30 guaranteed jackpots or Bingo Payday with a £1500 jackpot each month. Special codes can be found on site too. You’ll also find deposit bonuses and loyalty rewards. Each promotion has great artwork, but the site could do with some more creative offers. On the plus side, they have a ‘Bingo Prize Store’ which is a special system for claiming prizes won in bingo rooms.
The welcome bonus is strong at 200% up to a cap of £200. The wagering requirement is only two times the bonus and deposit amount, which is better than most bingo sites. A strong welcome indeed, combined with new free bingo rooms.
The game lobby loads quickly at Bingo Street and greets you with messages, which are essentially news posts about the latest promotions. These are pretty useful and not as intrusive as it sounds. The lobby has more street artwork and plenty of links to account controls, depositing, slots and bingo types.
The bingo console itself is nice and easy to use, though the orange colour scheme is a little hard on the eye! This is a standard Dragonfish template and works fine, plus chat has plenty of space. The tricky part is finding chatters and hosts, as the site seems pretty quiet and the newbie room was empty.
You’ll find a dedicated mobile page to explain Bingo Street’s mobile offerings. This page continues the site’s welcoming style, with graphics and information to explain which games are on offer for mobile and how to get there.
The site talks about getting the Bingo Street app, which is a little misleading because they don’t have one; just a mobile version of the main website. An unusual and unnecessary deception, but nevertheless, the mobile site is excellent and runs well, plus it has the site’s great art. Bingo is easy to play and you have full chat access, which is a huge plus.
Finally, you can play a mobile only room this way called Sweet Stack Up, with a daily £1000 jackpot.
Bingo Street has excellent credentials, licensed by the UK Gambling Commission and Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner. This is backed up by the eCOGRA seal of safety and fairness, a renowned independent body.
The site has a fair play section to assure customers and a clear responsible gaming section with links to helpful organisations. They use SSL encryption to protect your data, though some more details on this would be nice.
The variety at Bingo Street is good, offering 90 ball, 75 ball and 5-line bingo, each of which is explained in full. This gives a fair mix of game types spread over more than 15 rooms, a nice selection. These include some jackpot rooms only open at certain times. There’s a mix of ticket prices and four free bingo games, including a Monday special and one just for newbies. Altogether a strong selection.
The slot choice here is pretty good, with plenty of games to check out and some big names like Starburst. You won’t lack for variety, though there’s nothing unique to this site.
Banking is handled on a pop-up window at Bingo Street, which uses clear icons to guide you through the process. It’s pretty fool proof and lets you deposit by wire transfer and phone too. Withdrawal is simple too but is listed as taking up to 8 working days, over the average.
There’s a good selection of methods here, starting with the standard MasterCard and Visa debit and credit cards. E-wallet users have Entropay and PayPal, which is great to see on a UK site, plus there’s always PaySafeCard. Overall, a fair variety.
VIPs at Bingo Street use the Joy Gem VIP Club, a system used by several bingo sites. This VIP service is pretty impressive, offering the full high roller experience if you can afford it. There are three tiers- Sapphire, Ruby and Diamond. Rising up the tiers is invitation only, but comes with great rewards, like special bingo rooms, bonuses, exclusive competitions and VIP account managers.
Higher tier players gain access to exclusive events, gifts and other special treats. This is a great VIP system but it does cater towards high rollers more than everyday players. Fortunately, those players can still earn loyalty points for playing their usual games.
You’re sure to enjoy your stay on Bingo Street, thanks to great software, plenty of promotions and some little touches that make the site more welcoming and fun. Not everything is perfect here and it can take chat some time to get going, but we’re confident that most players will end up staying.