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Sin Street Bingo Verdict
Sin Street Bingo is a very nice site. Though you could argue that the actual bingo rooms are just a standard set, they are of high quality and the community is active. The site’s themes are very strong and the artwork is just brilliant. If you like a smart feeling site and tangible rewards for loyalty, this is a good choice.
Percentage score
Design & Usability
This site has a really nice design which stands out immediately. The home page is decorated with a comic book style series of panels, showing the top slots of the site along with some bespoke detective comic characters. Hovering the mouse over these causes them to pop up with pop up, showing more of the image. It’s very smart looking and way beyond the basic, minimal effort seen on some sites.
Site navigation is easy and even the navigation bar unfolds and retracts as you scroll up and down. All the pages have extra touches to complete the theme, except that the promotions don’t have their own artwork. Still, a thorough theme and really smart layout, with no tricky links.
Software & Gameplay
Sin Street uses Dragonfish software which loads fast and runs pretty smoothly. You get a big, bold lobby with a huge advert tile, plus some more of the site’s unique artwork. Account controls are on the left, along with VIP level.
The bingo rooms do not have special artwork sadly, but they do look good anyway. Games load with a tutorial for first time players and are nice and easy to watch. You can easily find hosts and chat games, such as ‘GC Bouncy Mates’ in the Bounce’t room.
Safety & Security
Sin Street is fully licensed and regulated by the Government of Gibraltar and by the Great Britain Gambling Commission, so you’re assured of a fully legal site. The details of this license can be found at the bottom of the home page.
The site also has the eCOGRA certification for fairness, plus they employ SSL encryption to protect your transactions form fraud. Overall, security is great and the site takes a responsible approach.
Payments & Withdrawals
You need to head to My Account and then Deposit to make transactions here, which opens a pop-up window. The interface however is very easy to use and has plenty of options. You can deposit by phone, wire transfer or online. Withdrawals take a little over average and has a minimum of £20.
This site accepts a variety of payment methods, including debit and credit card, Neteller, the all-important PayPal, EntroPay and PaySafeCard. All in all, this should cover most users.
Customer Support
The Sin Street support section isn’t immediately obvious, you need to find it at the bottom of the page. They could perhaps use a top bar link or a floating button to help new players find it. There are some useful guides here and an FAQ section too.
Contacting the team can be done by email or phone. Live chat is missing, but there are support staff in the regular chat. The phone is 24/7 and toll free in the UK, so overall coverage is good and staff seem to be keen to help.
Bonuses & Promotions
Sin Street is let down a little bit by the promotional offerings. While they are good, they follow a standard set and don’t show anything unique to this site’s otherwise strong theme. Still, they are well presented. There is a Monday happy hour with chat games, a big 10k game each month, the exciting Late Night show chat party and £200 No Lose Bingo, offering cashback on losses.
The welcome bonus is quite interesting as they present it in very understandable terms. You can deposit £5 to play with £15, £10 to play with £45 or £20 to play with £100. This is a nice offer but it needs to be wagered through six times before you can withdraw, over the average.
Device Compatibility
There is no special page to explain mobile functionality at Sin Street, which is a shame, plus they do not have any apps. Fortunately, they do have a mobile site, you just have to pop onto the site using your phone’s browser.
The mobile site has a nice welcome page but is mostly just a template. It’s worth saying however that the stock Dragonfish mobile software is excellent, one of the best out there, making bingo very easy to play with just swipes and taps. Even chat is functional.
Variety & Originality
Variety is largely determined by the supplier of games, in this case Cassava. Sin Street has a standard mixture of 90 ball, 75 ball and 5-line games, of which there are at least twelve in total. These games are spruced up a bit with some nice artwork and a mixture of pot sizes, plus regular chat games that give each room character.
You can also find a tasty four free bingo rooms, plus regular big money jackpots. This site is part of the xCite network, so that gives them some other extra rooms like penny bingo. Nothing unique to this site, but plenty of selection.
Loyalty & Rewards
Sin Street uses the xCite VIP programme which is seen on various bingo sites. This is a nice system and easy to follow. You begin as a Rookie and can move up to Champ, as you earn jewels by depositing. It’s a pretty fair system and does have some nice rewards, like slot cashback, bingo tickets and birthday bonuses.
There is a separate xCite VIP club which is invite only and offers the more luxurious site of things, like 250% bonuses, seasonal gifts and access to special events. It’s great that this site has both a standard loyalty system and high roller options.