As one of the earliest sites to launch under the banner of Cassava Enterprises Limited, Sing Bingo has had 6+ years to fine-tune its online bingo offering. Its light-hearted music theme, generous free bingo offers, and reputation for being one of the best operators when it comes to awarding cash, bonuses, incredible physical prizes, and holidays make it a popular hangout for UK players. But does Sing Bingo deliver a good enough performance to rock our socks off?
Sing Bingo’s owner, Cassava Enterprises Limited, has been in the online bingo industry long enough for us to expect nothing short of a top-notch site. True to form, Sing Bingo isn’t just great to look at thanks to its humorous rock star theme, but it’s also simple to navigate and offers you swift access to its free games, promotions, and lobby.
There are three ways to get in touch with Customer Support – email, telephone, or live chat. All three options are available 24/7, and our impression of the agents is that they’re fast, efficient, and friendly. Our only gripe is that the live chat facility isn’t properly explained. Instead of a button that launches a live chat session, you need to enter any bingo room and choose ‘Help’ from the drop-down menu at the top of the chat window. This leaves you able to continue playing your current game while simultaneously talking one-on-one with whichever customer service rep is current manning the Help Room. If this were made clearer, we’d be giving Sing Bingo 5/5 instead of 4/5 for customer support.
Although Sing Bingo is one of many Cassava Enterprises sites running on the Dragonfish network, it has its own guaranteed jackpots, loyalty scheme, chat tournaments, and exciting promotions. Everything has a musical twist such as the free Jukebox Jumble game and The Encore Guaranteed £50 Daily Jackpot special, and whenever you take part in chat tourneys, you’re allocated to teams that are inspired by musicians such as ABBA and The Spice Girls.
Non-funded players can claim a 300% welcome bonus up to £60 on first deposits of £5+. No code required - just sign up and play!
(Wagering requirements: 4x Bonus & 4x Deposit. This bonus is for bingo games only. 18+ only. Full T&Cs apply).
Grab a second deposit bonus of 150% up to £150 when you deposit a minimum of £10.
(Significant Terms: 18+ Funded Players Only. Offer Valid once per alias until further notice. Valid on 2nd deposit only. Min dep. £10. Max bingo bonus £150. Promo code: SING1. Bonus for bingo games only. Withdrawal restrictions apply: wagering 4x Bonus & 4x Deposit. Full T&Cs Apply).
Sing your heart out for a third deposit bonus of 100% of up to £100!
(Significant Terms: 18+ funded players only. Valid on third deposit only, code: SING2. Minimum deposit £10, maximum bonus £100. To withdraw a bingo bonus, players must wager 4 times the total amount of the deposit + bingo bonus funds. Withdrawal restrictions apply. Bonus available for use on bingo games only. Full T&Cs Apply).
Sing Bingo uses Dragonfish software – a popular choice among online bingo operators (particularly Cassava Enterprises) due to the flexibility and reliability that it offers.
Like other Cassava-owned sites such as Rio Bingo, Wink Bingo, and 888Ladies, you can enjoy an extensive range of games including free, penny, and jackpot bingo games in 90-ball and 75-ball formats, instant games, table games, and progressive jackpot slots. An exclusive variant called Bingo Vegas is also on offer.
The lobby is split into sections for each game type, and almost every bingo room is manned by a friendly chat host.
Understandably, the free rooms are the busiest (averaging 300 to 600 players each throughout the day), while the 5p+ rooms see around 30 players each at non-peak times and nearer 100 in the evenings.
You can access the ‘Mobile’ page from the main menu. It explains that you can play using your device’s web browser. Alternatively, you can download a dedicated iOS app from the Apple AppStore. The ‘Mobile’ page is somewhat out-of-date as only mentions 90-ball bingo and slots being available whereas we found that 75-ball games were accessible too.
Although Sing Bingo boasts exclusive rooms, it doesn’t offer much in the way of bingo variants (with the exception of Bingo Vegas games). Some of the slots are the same as those you can find at other Cassava Enterprises sites (e.g. Shaman’s Dream and Fluffy Favourites), but you’ll also find hugely popular slots from IGT and NetEnt like Wolf Run and Starburst.
Other plus points are that there are a large number of bingo rooms to choose from, an abundance of free and penny games for non-depositing players and funded members, and a generous serving of jackpot games.
The Cashier allows you to choose from debit card, credit card, wire transfer, or Paysafecard. It’s not exactly a wide selection as Paypal, Neteller, Skrill, and Entropay are all absent. Plus, while the minimum deposit amount is low (£5), the minimum withdrawal amount of £30 is too high, in our opinion. You must also wait 48 hours for the status of your withdrawal request to change from ‘Pending’ to ‘Completed’, and wait between two and five additional days for the payment method provider to receive the funds.
Any self-respecting rock god or diva has a list of demands that they expect to be met everywhere they play. So, why shouldn’t you receive the same treatment? Sing’s mascot, Bingo Starr, certainly agrees which is why he welcomes all funded members into his Diamond VIP Club. The Diamond Club has five classes, and you can ascend new levels by meeting the specified deposit targets. The Club allows you to earn one Diamond for every £1 spent at any Cassava Enterprises site, and you can convert your Diamonds into bonus cash, game cards, gadgets, and more in the VIP Store. There are also four free VIP-only bingo rooms where you can play for cash jackpots of up to £500.
Sing Bingo is an excellent site with much to offer online bingo fans. It has a great social side, and it’s always fun to take part in the chat tourneys for the opportunity to get to make new friends, as well as win prizes. There are mountains of games of all shapes and sizes to keep you entertained, and some great bonuses to help make your money go further. The only changes we’d like to see made are the addition of more bingo variants, lower withdrawal amounts, and the 48-hour wait before your payment is processed to be improved.