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Bid Bingo Verdict
Once you get past the messy home page, there are numerous perks to Bid Bingo’s site, with a number of choices for bingo, gaming and promotions. With a little more time and consideration, the website has the potential to be hugely successful. But until the site tidies up a few of the visual problems and the lack of incentive for players to keep coming back, it is best to focus on what it does best - gameplay.
Percentage score
Design & Usability
Opening up the webpage can initially be a shock, with an extremely busy screen. Filled with pictures, banners and words, the page quite frankly, looks a mess. The pink and purple theme is initially very garish, however the design is easily recognisable, and something you quickly become accustomed to.
The images in the background are distracting, making the words in front of them difficult to read.
If it weren’t for the bright pink and purple background and banners, the page would be very plain. The ‘Terms and Conditions’ page uses sub-headings, which only temporally mask the complete lack of formatting in the written text which follows.
Thanks to clearly labelled banners, each page can be navigated simply, meaning you can find what you need quickly. The bingo, games and promotion offers are all separated into one clear page dedicated to each. All of the categories are kept in a one page spread, which saves time loading new pages to see more of the same category.
All the links work as expected, but there is no option to go directly back to the top of the page having scrolled to the bottom. A minor problem, but having scrolled through the 1,000 word help page, it is hassle to get back to the top banner.
Software & Gameplay
Bid Bingo is powered by 888's Dragonfish software, which is the same reliable software found at Hunky Bingo and Circus Bingo. Dragonfish is used on more bingo sites than any other software, and it has supplied a consistent, quality bingo experience for some time.
Safety & Security
The service in Bid Bingo is operated by members of the 888 group headquartered in Gibraltar: Cassava Enterprises (Gibraltar) Limited and Virtual Digital Services Limited. Therefore they hold a Gibraltar gaming license and 888 UK limited which is licensed and regulated by the Great Britain Gaming Commission.
On their ‘About Us’ page they assure their customers that all the games are audited and tested appropriately for fair play and pay-out. Throughout the website, they encourage responsible gaming and support GamCare.
Payments & Withdrawals
Bid Bingo boasts a great variety of payment options, among the usual Visa and MasterCard, it includes access from PayPal and electropay.
Making up for the lack of an app or suitable phone replacement, there are options for eWallet users, with Paysafecard and Neteller options.
The minimum withdrawal is a reasonable £10 and equally fair wagering requirements.
Customer Support
There are agents on standby to help with any queries 24/7, accessible in a help room once you log in. For those who would prefer to use email, there is a direct email enquiries address, which aims to get back to you within 48 hours.
There is also a ‘help’ page which offers a sufficiently detailed explanation and run-through of each of the three ball games (75, 90 and 52). It is aided by screenshots of the game, and breakdowns of each component including setting optimisation and winning tips.
Each game ‘help’ page is separated by subheadings, but there is no relevant search bar to help you find exactly what you need. This was surprising, as the majority of modern-day sites offer search bar accessibility, as without it, finding what you need can become a time-consuming process.
However these ‘how-to’ guides haven’t been updated since 2014, so it does not look like the website is one for constant improvement.
Notably, the website clearly offers a fair play for those of you whose internet may be unreliable. They clearly state that they understand sometimes, for various reasons, internet may become disconnected, and assure you that the system will continue to auto-daub and still award any prizes that may have been won during the time away.
Bonuses & Promotions
To put themselves in good stead against other bingo competitor sites, there is a large selection of promotions, including a ‘Royal Room’ which you can visit up to three times a week for exclusive bingo fun.
There is also a share of 32,000 free spins to be won and a loyalty plan which allows you to climb levels in order to win cash. With an admirable amount of variety on the promotions page, there is plenty of variation. Exactly what the bingo site offers is clearly explained, which includes bonuses of 300%.
Device Compatibility
Despite the success of apps suitable for iPhones or android devices for bingo on the move, Bid Bingo hasn’t joined the trend. They don’t offer an app, so you have to use the website on safari, chrome, or another suitable browser. However, Bid Bingo does allow bingo players to log in with the same account details from any device.
When shrinking the browser window, or using the games on a smaller screen, perhaps a tablet or phone, the content on the screen doesn’t shrink as you’d expect. Instead it crops the page so you have to scroll along in order to see, for example, the rest of the game or the other banner options. This seems like an unnecessary faff.
Another issue with how busy the home page of the website looks, is that on a small phone screen, the information practically becomes unreadable. For anyone looking for simplicity, it can be very off-putting.
Variety & Originality
There is a great selection of promotions which offer a multitude of fun themes, including one based on Sharknado and another ‘late night show’. For more popular themes, one game offers an X-Factor video slot, along with plenty of original game play which differs from other websites.
The selection offers three different bingo balls, and a good mix of games. There is less choice when it comes to the promotions, but there is still enough variation to keep you busy for a while!
Loyalty & Rewards
Following a decidedly mixed review, the website does not have a clear VIP programme. Instead it only provides monthly options to climb loyalty levels to get larger cash wins. It seems that despite their website having been around a while, they’ve barely looked to consider how they can improve their offering and reward their loyal players.
For someone looking for a new bingo site, Bid Bingo may only be a short term solution and not something you would invest your time with to get the best rewards for your money.
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