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Wink Bingo Verdict
Wink Bingo has a lot to offer, as a site which is midway between your typical, standard bingo sites and the major players like Gala Bingo and Mecca. You’ll recognise some of the setup from other bingo sites, but with a ton of extras and nice presentation which comes from their increased exposure. This is a site which is growing daily and definitely one to watch.
Percentage score
Design & Usability
Wink Bingo greets you with some bright design choices, featuring photograph of happy people and bright colours. This is in keeping with their four-colour logo. The design is easy on the eye and tends towards large blocks for each section, using big fonts to make everything stand out. Anyone with sight problems will be glad of this.
Navigation is straightforward thanks to a top bar linking to each site area and login at the top right as usual. They have moved away from the bog-standard Cassava template here, giving more space to images and including some extra touches like a ‘join now’ button at the bottom. A very nice site to use.
Software & Gameplay
Wink Bingo uses an updated version of Cassava’s usual Dragonfish software, with a visual makeover. The bingo lobby looks great, with a smart, white design. You can quickly see the games on offer and the current jackpots, though a lot of space is taken up with promotional offers.
The bingo console displays a tutorial first time you enter, which is always good for newcomers. The layout is smart, with clear buttons for tickets, a neat bingo game and easy account access. The only downside here is that chat is a little squashed, beside a big minigame window. Nevertheless, we had no trouble finding hosts and chatty roomies.
Safety & Security
Wink Bingo is licensed and regulated by the Government of Gibraltar and the Gibraltar Gambling Commissioner, plus the Great Britain Gambling Commission in the UK. They also carry the seal of approval from eCOGRA, an important independent body for fairness and safety.
The site has clear privacy and responsible gaming policies, plus a section about fair play, so you’re ensured of good practises here. Your data and transactions are protected by tough 128-bit SSL encryption.
Payments & Withdrawals
There is a good selection of payment methods at Wink Bingo, including wire transfer, phone banking and the usual card options. Electronic payments include PayPal, EntroPay and PaySafeCard, a solid selection.
Depositing and withdrawing is done using a pop-up cashier window, with the usual interface for Cassava sites. You get a list of icons and it’s pretty easy to follow. Withdrawal times seem to be at least 48 hours, in practice around 3-7 working days.
Customer Support
You’ll find a clear help section at Wink Bingo, arranged by icons for each main topic. This is a good, simple way of going about things and essentially is an advanced form of FAQs. Very useful for finding quick answers.
When it comes to contacting the support team, you can use email or a toll-free number which appears to be 24/7. Sadly, the site does not have live chat, like most Cassava sites. This does put them behind other sites of the same size, but the support team seem to be quick and competent in any case. Curiously, there is live chat for their banking section.
Bonuses & Promotions
New users at wink bingo only need to deposit £10 to take advantage of the welcome bonus on offer here. With your minimum deposit of £10 with the code FAVOURITE, you'll get 400% in bonuses and 30 free spins!
The site’s promotions are nicely presented with photography and they vary quite a bit. You’ll find the usual things like special jackpots in bingo (such as TGI Payday offering £3,000 at the end of each month) and the Wink Wheel which grants different bonuses when you deposit. They have a fun way of presenting their jackpot events, but could do with some more ‘outside the box’ ideas.
New players only. Deposit min £10 with promo code FAVORITE. 200% bingo bonus up to £100. 200% games bonus up to £100. Max bonus that can be claimed is £200. 30 free spins consist of 15 on Fluffy Favourites and 15 on Fluffy in Space. Bonuses must be claimed after successful first deposit. Full T&Cs apply.
Device Compatibility
You won’t find a mobile introduction page on Wink Bingo, leaving you to work out their mobile situation yourself. The only place we could see mention was on the bottom of the home page, where there are icons for the iTunes store and Android.
The iTunes store link will take you to their Apple app, which actually appears to be very good. The Android button meanwhile just opens up the mobile site. The mobile page is also excellent here, as is usually the case with Dragonfish powered sites. You can navigate easily and chat has a big window.
Variety & Originality
Wink Bingo offers 90 ball, 75 ball and some 5-line bingo games, a decent variety if less than other major sites. To this you can add a host of jackpot rooms that open throughout the week and a mighty five free bingo rooms, including one just for newbies. There are seven 90 ball rooms and five 75 ball, so it’s a pretty good mix and the ticket price varies. While the rooms look good, they don’t have anything unique.
The slot selection is what you’d expect from a Cassava site, from Oktoberfest Spins to some bigger names like Starburst. The selection is pretty good and will keep you busy for a long time.
Loyalty & Rewards
Wink Bingo uses the Joy Gem VIP scheme, an impressive set up which offers the full VIP experience. There are three tiers, which you must be invited into. They offer everything from exclusive bingo rooms and birthday bonuses to holidays, gifts and account managers. This really is the full package deal and it counts for any site that uses Joy Gems.
Players can also accrue loyalty points for playing, which convert to cash as you’d expect. This at least covers those who cannot afford the high roller benefits of the Joy Gem scheme.