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bgo Bingo Verdict
Bgo Bingo is a really strong site. Unlike many of these bingo sites which appear as part of a later gambling site, it doesn’t feel like an afterthought or just tacked on. It has a cohesive theme and it does deliver a mix of silly fun and big cash prizes. A good site with a lot to offer and just a few things left to improve.
Percentage score
Design & Usability
The site greets you the current bingo promotions in a slideshow format and below is a quick look at the live online bingo schedule. There’s a subtle, pink and orange colour scheme and which is present on most pages. This site definitely stands out!
You’ll find a navigation bar about halfway down the page, leading to all the usual sections, plus a useful How to Play. The huge splash graphic can make it a bit harder to find your way around, but it won’t take long to get used to it. You have some floating buttons for the site’s social media accounts and help section, always handy.
Software & Gameplay
Bgo Bingo uses Virtue Fusion software which powers some of the bigger name brands out there (Gala Bingo, Sun Bingo etc). The lobby is bright and busy, maybe a little cluttered. Nevertheless, it’s easy to use and has some nice extras like a clock and a place to input bonus codes.
They have certainly opted for a distinctive style when it comes to bingo rooms. Chat gets plenty of room, making it easy to read and join in. The rooms seem to be fairly busy and there are always a few hosts around, ready to natter. The games themselves are easy to use and several rooms feature special bonus rounds, though the rules aren’t always obvious.
Safety & Security
This site is operated by bgo entertainment limited and as part of their larger site, it’s fully covered with all the right credentials. This includes licensing and regulation from the Alderney Gambling Control Commission and UK Gambling Commission. The site has a privacy policy page which details how your data is looked after and used.
The site has a detailed responsible gaming page and gives you various ways to control spending, such as a cool off period or self-exclusion.
Payments & Withdrawals
Banking is done via a drop-down panel on this site, which is quite nifty and easy to follow. It’s easy to pick your options and should only take a minute. The handy part of this dropdown is that it doesn’t take you off your current page. Withdrawing takes a standard 3-5 working days.
There are plenty of deposit methods here. The site accepts all the major cards like MasterCard, Maestro and Visa. You can also use PayPal, Neteller, Skrill and PaySafeCard. They even accept instant bank transfer, iDebit and various mobile payments. All the major avenues are well covered!
Customer Support
When you enter the customer support section of the site, you get a good welcome from the customer support team, with plenty of useful text and a nice, neat layout. You can reach some detailed FAQs from here and a depositing guide.
You can use an email form to contact them, or they offer an email address, phone number and live chat. There’s no phone, but live chat does do the same job. Support is not available 24/7 sadly, but it is Monday-Sunday from 7.30am to 1am.
Bonuses & Promotions
Update (05/04/19) – bgo has plenty of promotions on offer for all players. Just signing up gets you 10 free spins – no wagering required! You also have the welcome offer where you'll get a £20 bingo bonus with your first deposit.
New players also get access to the free Beginner's Luck room once they've spent 1p on bingo tickets. The prize is only £3 in bingo bonuses, but it's better than nothing!
There are also daily bingo treats and regular seasonal promotions that are designed to treat loyal players.
Overall, bgo has a solid range of promotions and updates them frequently to ensure they stay fresh and keep players coming back.
Terms & Conditions: UK Only. Use code BINGO. Spend £10 on Bingo, get £20 in Bingo Bonus + win up to 250 Free Spins on Super Scratch. Bingo Bonus: Bingo tickets only, 3-day expiry & 5x wagering. Free Spins: Selected Games, 24-hour expiry, max bet £2.50, max spins win £8 per 10 spins, max Bonus win £100 & 65x wagering on winnings. No Neteller/Skrill/Paypal. Full T&Cs apply.
Device Compatibility
Mobile and tablet users can access bgo Bingo through their browsers. The site appears to support a broad range of decides and platforms. You’ll find a link to a mobile page at the bottom of the main page, explaining all this. There is an iOS app, but it seems to offer much the same as the mobile site.
The mobile site here is very good. For the main site, you get a simplified, scaled-down version which is easy to navigate. In games, you get Virtue Fusion’s usual software, which is highly specialised. The game experience is good and it’s easy to use, but chat could have a bigger window.
Variety & Originality
The game variety at bgo Bingo is good. At first glance they only have 90 ball and 75 ball bingo, but there are some extras within those such as a 5-line bingo and Age of Gods Bingo which has a special bonus round. There’s also a fun Rainbow Riches room, with extra ways to win based on the popular slot game.
There are over 10 rooms and some link games with other sites. Free bingo seems to be limited to Sundays and VIP rooms, but you can find BOGOF and other daily offers. The slots selection is massive as you’d expect, since this is part of a wider site. Overall there’s a few things missing, but plenty of unusual rooms to check out.
Loyalty & Rewards
The VIP scheme here is called the Candy Club. Check it out from the main page and you even get treated to a pleasant animation! You can earn Candy Club points as you play your usual games (£10 on bingo for 6 points), which can be redeemed in their shop. They also unlock new membership tiers.
There are five tiers, from the basic Chocolate up to Candy, which requires 600 points. Each new level gives you access to more exclusive free bingo rooms, birthday bonuses, cheaper redemption for your points and more. The top tier gets a personal manager.
This is a good programme which is balanced to let most players have a little taste, not just the highest rollers, while also having some enticing offerings for those who can afford it. A transparent structure is always good to see.
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