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Betfair Bingo Verdict
Overall, Betfair Bingo is a mixed bag. The site suffers somewhat for being added onto the larger Betfair site, almost as an afterthought, missing some community touches and that special bingo feel. However, the quality of the site itself and the support which comes from being part of a larger organisation shows through. A sleek, slightly formal approach to bingo.
Percentage score
Design & Usability
The Betfair site is a little cluttered due to sharing space with the casino and sportsbook side of things, so new players might feel a little overwhelmed. Fortunately, within the bingo section, the site’s appearance and feel is of very high quality.
With bright, bold graphics, scrolling offers and quick links to the key parts of the site, you can’t go far wrong. Help and account information is never far away. One downside to the bingo homepage is that half of it is taken up with slots, which perhaps should be secondary to bingo.
Software & Gameplay
You can’t go far wrong with the Virtue Fusion software employed by Betfair Bingo, as best evidenced by sites like Gala Bingo and Mecca Bingo. The site handles it well, loading pretty quickly. However, good software doesn’t automatically make a buzzing community.
On the downside, this really is cookie cutter software. Betfair’s bold colours are in evidence, but it’s a little too cool and not welcoming or interesting to look at. On the plus side, you won’t be bombarded with ads or struggle to find things at all. Chat is in a large window with plenty of preferences, but you may struggle to find chatters and hosts at times.
The lobby is perfectly simple, with rooms clearly labelled by price and theme. BingoLinx with other sites are found through the schedule button.
Safety & Security
Security is top notch at Betfair, which makes sense given that this is not just a bingo site, but part of a larger betting site. Security is guaranteed by the world-famous Norton/Symantec name, with the full technical details available on the Security page. They use powerful, above average 256-bit encryption.
Betfair Bingo is licenced by the UK Gambling Commission and by the Alderney Gambling Commission, plus they work with groups like Gamcare to promote responsible gaming. Though they do not have eCOGRA certification, they do use the IBAS independent adjudication service to guarantee fairness.
Payments & Withdrawals
Betfair accept a pretty wide selection of payment methods, though they seem to prefer cards as everything else is under ‘alternative methods’. They accept the major cards as you’d expect, with a minimum of £5 deposits. Their electronic methods are nicely varied, including PayPal, Neteller, Skrill and PaySafeCard. Even direct bank transfers are supported.
Deposits are done very easily with a quick button at the top, which is also where you enter codes. Withdrawals are listed as taking 2-3 working days, which is speedy and better than some competitor sites.
Customer Support
Betfair Bingo has a dedicated help section with an FAQ and pre-written responses to various account problems. The help centre is pretty detailed and thorough, if a little impersonal, but exactly what you’d expect from a larger site.
Contact is offered by email (typical answer time 2-4 hours which is excellent) and by phone and live chat, plus they have well maintained social accounts. Service is of high quality, as you’d expect from a large company, though some more personal touches would be nice.
Bonuses & Promotions
Betfair Bingo currently leads with a modest £10 welcome bonus, not exciting, but plenty to try the site with. This must be wagered through four times before you can withdraw.
Fortunately, a more attractive offer exists in Betfair Boost, which involves special weekly games and offers. For example, Supervalue Night gives you a free £5 bonus (in the form of a code) when you wager £10 between certain hours. This gives you something to look forward to and keep coming back for.
The site also has some fun, themed extras such as prize draws earned by playing bingo. Overall the promotions are easy to follow and clearly laid out.
Device Compatibility
Betfair Bingo has a great mobile presence and you’ll easily find their dedicated mobile page. They offer standalone apps for all aspects of the site such as casino, slots and bingo, but sadly only on iOS at the moment. Nevertheless, the app is strong and easy to use. Players with other devices can still play on mobile via browser.
The Virtue Fusion software is well optimised for small screens, with a little navigation menu at the top and nice, clean graphics. The experience is on par with desktop, not a second-rate afterthought like some. The chat window could be bigger, but it works.
Variety & Originality
Betfair Bingo’s variety is sadly lacking, a real shame given the clout of the site as a whole. Perhaps this is due to bingo not being their main focus. Having said that, they do offer seven 90 ball rooms and seven 75 ball rooms, plus some Virtue Fusion special games like Cash Cubes. In other words, there’s a mix and plenty to find, but not when compared to dedicated bingo sites. You’ll find a staggering 1 million jackpot in the ‘Who Wants to be a Millionaire?’ room.
The slots selection is also a little modest here, but you’ll find well known favourites with great graphics and bonus rounds. These include licenced brands like Britain’s Got Talent. For those who like to dip into casino games, you’ll find Betfair’s entire dedicated casino site.
Loyalty & Rewards
This site has a simple but effective loyalty programme called Betfair Bingo Club, with points being accrued for play as normal and easily converted to bonus cash. You need to visit the FAQs to learn the details, where it becomes clear that the loyalty points are merged with a VIP scheme. At first, you earn 1 point for spending £1 (1000 points are worth £1).
Gain more points to go up the tiers, where you can get more points per pound. Once you hit the top you can be invited to VIP level, with the benefit of being able to turn loyalty points into real cash. The programme isn’t terribly exciting, but there is a VIP exclusive bingo room on Friday nights with free bingo and big jackpots. This can be accessed by playing £25 during the week.
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