updated
byLaura Kilby

Polo Bingo review

71%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byLaura Kilby
71%
A luxurious-looking bingo site which offers games with an affordable price tag.
bonuses & offers
first deposit
600%
reload bonus
50%
bonus spins
N/A
min deposit
£10
bingo wagering
6x

Over 18s and new players only. Full T&Cs apply.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
about Polo Bingo
platform
  • Dragonfish
owner
  • United Commissions
licence
  • Gibraltar (888 UK Limited)
launched
  • Feb 1, 2015
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Paypal
contact information
  • Live Chat
  • Phone (0808 238 9836)
  • Contact Form
social media
  • N/A

Polo Bingo verdict

Polo Bingo (whose slogan is “It’s play time!”) stocks over 400 games, including 90-ball, 75-ball and Swedish five-line bingo games, slots, and casino games. All funded players can play for free jackpots daily, and VIPs have their own exclusive room. The operator boasts a 9.5-star (excellent) Trust Pilot rating and publishes testimonials from its top winners. 

On first appearance, it seems like a good all-rounder. Time to dig underneath the surface to see if it really does offer the complete package, or if it’s full of more holes than a packet of Polo mints… 

design & Usability

Hot pink and gold is an unusual choice of colour scheme for a Dragonfish website, which instantly makes Polo Bingo stand out from its competitors. From the spotlights that accentuate the main menu bar and the gold microphone that hangs next to the diamond-studded “Play Now!” button, everything oozes glamour and class.

The main pages and areas of the site are easy to find and quick to load, although we’d prefer it if prospective new players could have better visibility of the bingo rooms before signing up.

customer Support

You can telephone the customer service team toll-free from within the UK around-the-clock. Alternatively, you can complete an online email form and the team will get back to you within 36 hours, or use the live chat service.

bonuses & Promotions

Although you can’t claim a no-deposit bonus, you can enjoy as much as 450% extra (up to a maximum of £350) when you become a paying Polo Bingo member. With your first deposit of £10, you get a 300% bingo bonus (of up to £200), but if you deposit £20, you also receive a 150% games bonus (up to £150). While the 3x bingo wagering requirement is a little lower than the industry standard, the 50x games bonus wagering requirement is on the high side.

You can also claim bonuses ranging from 65% to 250% on your next ten qualifying deposits, which carry x2 bingo and 50x games wagering requirements.

The remaining promotions such as the £100,000 Money Train, £10,000 Payday Bingo, £250 Daily Jackpots, and Self Made Millionaire are shared by Polo’s sister sites. In our opinion, even one unique promotion would give us more reason to stick around at Polo Bingo. 

software & Gameplay

Dragonfish software means that you’ll have a smooth and reliable gaming experience every time you play at Polo Bingo. It shares some networked rooms and games with its sister sites, Moon, Robin Hood, and Silk Bingo, and the rooms are usually busy throughout the day. 

Chat hosts are always on hand to answer questions and entertain you with chat games. Sadly, there are no exclusive bingo variants available bar five-line games, which are offered by most Dragonfish sites.

device Compatibility

The dedicated Mobile page, which is accessed via the main menu, includes an FAQ, a QR code (which can be scanned using your device) and the site’s URL which you can type into your smartphone or tablet’s web browser to play instantly.

Using the same login details as you would on your desktop, you can access the most popular 90-ball and 75-ball rooms, as well as plenty of slots including Shaman’s Dream and Fluffy Favourites.

safety & Security

Polo uses the latest SSL 128-bit encryption to securely transfer its members’ data, holds an eCOGRA Safe & Fair certificate, and is licensed and regulated by the UK Gambling Commission. If you’d like to learn more about Polo’s Terms and Conditions, Fair Play, Privacy, or Responsible Gaming policies, please click through to the site.

variety & Originality

90-ball, 75-ball, and 5-line (Swedish style) games are offered as standard, and there is an extensive selection of slots, casino games, and instant wins available. As well as Dragonfish slots, you can enjoy NetEnt, IGT, and WMS games, which is excellent news.

You can only play free bingo at Polo if you’re a funded roomie, and the free-play rooms boast daily jackpots of up to £2,000. For £2 per card, you can also take part in the Daily £1,000 Jackpot game which splits an extra £100 between 1TG and 2TG winners.

payments & Withdrawals

Polo Bingo caters for the following payment methods: Visa and MasterCard credit cards, Visa and Maestro debit cards, Paypal, Entropay, Paysafecard, and Wire Transfer.

Before you can make your first withdrawal, you must meet any outstanding wagering requirements and have deposited at least £30 to your account. You can withdraw up to £1,000 each day, £2,000 per week, and £3,000 per month.

The minimum withdrawal amount is £30, and requests take 48 hours to process, which means it can take a total of 4 to 10 days for your withdrawal to be completed (N.B., the exact time depends on your chosen banking method).

VIP Programme

The Polo Bingo VIP programme gives you access to heaps of treats and perks provided you make at least £500 in deposits during your lifetime as a member.

VIPs receive a Weekly Wowsers email newsletter packed with VIP-exclusive promotions, as well as free access to the VIP Deluxe room every Tuesday night to play for jackpots of up to £750.

Non-VIPs can benefit from the regular loyalty scheme, which gives you coins for referring your friends, following Polo’s social media accounts, taking part in chat games, and purchasing game cards. You can convert your coins into free tickets that allow you to play more of your favourite games and improve your chances of winning great prizes.

conclusion

We like that Polo Bingo offers its members slots from big-name providers such as NetEnt rather than just Dragonfish slots. 

Plus, the fact that you can claim bonuses on your first eleven deposits is unusually generous. However, you may be put off by the high (50x) games bonus wagering requirements, or lack of exclusive rooms/promotions and free bingo for non-funded players. 

Overall, we feel it’s a site worth exploring as it has plenty of different game types, cheap ticket deals, and offers multiple jackpots on a daily basis.

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about Polo Bingo
platform
  • Dragonfish
owner
  • United Commissions
licence
  • Gibraltar (888 UK Limited)
launched
  • Feb 1, 2015
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Paypal
contact information
  • Live Chat
  • Phone (0808 238 9836)
  • Contact Form
social media
  • N/A