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Once Upon A Bingo Verdict
You’ll have a good time at Once Upon a Bingo. The site looks fantastic and the community is fairly active, which is always good to see. Some areas of the site are a bit standard, but that’s no bad thing regarding quality. The fairy godmother has given this template-based site a bit of extra sparkle.
Percentage score
Design & Usability
The welcome page for Once Upon a Bingo is excellent. The site has a big, pink logo (and pink colour scheme throughout) in a classic fairy tale script. The site background portrays an idyllic kingdom with animated clouds moving across the sky. It looks very friendly.
You have a top right login area as normal, plus a series of links on a navigation bar. Finding your way around is straightforward. Each page has some panels down the right which link to their latest info and offers, which is very handy. You’ll also find plenty of information for newcomers here, down to explaining how bingo is played. A charming site!
Software & Gameplay
You will find Dragonfish software at Once Upon a Bingo, which veterans will know as being pretty speedy and stable. The lobby has a soft purple theme with the fairy tale city in the background. The layout has been rearranged a bit, giving you access to your account on a vertical bar and bingo tabs covering the left-hand side. This is a good layout which uses the space well.
The bingo games open with a handy tutorial, but it’s easy to find your way around anyway. The rooms retain the fairy tale background, a small detail which makes them stand out a bit from other Cassava sites. You have a good-sized chat window and should have no problems finding hosts and chatty roomies here, even in the day.
Safety & Security
Once Upon a Bingo is licensed and regulated by the Gibraltar Gambling Commissioner and the Great Britain Gambling Commission. The site’s credentials can all be seen at the bottom of the page. This includes a certification from the independent body eCOGRA, for fairness and safety.
Your data is protected by encryption, guaranteed by the Godaddy seal for verified security. You’ll also find a full privacy policy and responsible gaming section here, with links to useful organisations. All in all, everything’s in order here.
Payments & Withdrawals
Once Upon a Bingo has a pop-up window for the cashier, but it’s very straightforward to use. You can also use phone banking, or wire transfer. Debit and credit cards are accepted as standard, or you can use Neteller, PayPal, PaySafeCard or EntroPay. This is a great selection of electronic payment methods.
Withdrawing is just as easy and appears to take a little over the average time.
Customer Support
You can see Once Upon a Bingo’s contact information on the top section of each page, which is a great time saver. It’s a good job it’s there too, as the help section reached from the navigation bar takes you to the site’s guides, not to customer support as you’d expect. Clicking the details on the header will open the actual contact page, where you can see the email and phone number a bit clearer.
Phone lines are open 24/7, which is great, but there’s no live chat here. They do suggest asking hosts in chat, but there is not always someone in the ‘help’ chat room.
Bonuses & Promotions
The promotional selection at Once Upon a Bingo is not unique to this site, which is a shame given the strong theme, but there are some good offers still. Sundays in particular give you both free bingo and a saucy chat party in the evening. You’ll also find some big jackpot games and ways to win points. The emphasis on chat games is nice. The site has a Facebook page with some interactive games, but it hasn’t been updated since 2015 (at the time of writing)…
You can get £30 on top of a £10 deposit here as a welcome bonus, plus a mighty £1 free bingo funds. One very good idea on this site is a section of the promotions page dedicated to explaining wagering requirements. Many sites could benefit from this transparency. On the downside, the requirement is six times wagering on bingo, which is worse than average. Spoils that good idea a bit!
Device Compatibility
There is no mobile page at Once Upon a Bingo to explain their setup, except for a graphic on the home page to hint that they are mobile compatible. There’s no app here, but most devices should be able to access the site via their browsers.
Going to the usual URL will simply open the site’s mobile version, which is neatly laid out. Log in and you’re taken to a menu for bingo or slots. Anyone who has played a Dragonfish site on mobile before will recognise this. It’s a really good mobile site, with the full functionality of the main site, including chat.
Variety & Originality
The variety at Once Upon a Bingo is standard, with 90 ball, 75 ball and high 5 bingo. However, you do get a lot of rooms to pick from, over 15, opening at various times and dates. There are some special jackpot rooms and four free bingo rooms. Some of the rooms even have animated intros, which is a nice touch.
The slots here are high quality, featuring some fairly big names like Guns ‘n’ Roses and Theme Park. The selection is large and you’ll certainly find some big progressive jackpots.
Loyalty & Rewards
Once Upon a Bingo uses the xCite loyalty system which is seen on a few bingo sites. Each month, they look at your usage to decide which loyalty level you should be on the for next month. You start at Rookie and move up through Pro and Master to reach Champ, by collecting gems. Gems are earned by depositing money as you’d expect.
Rising up the ranks can earn you birthday bonuses, extra loyalty points, access to free bingo, cashback and more. There’s also talk of luxury items for VIPs, which is a separate status and invitation only. Overall this is a good system with genuine incentives.
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