Charity Bingo Verdict
You can have a good game of bingo at Charity Bingo and it’s a really good looking site. The theme is strong and the fact that each deposit donates to charity is great, but other things like game variety and promotion variety suffer as a result. This is certainly a good site for those who want to be charitable, it just needs more work to be competitive as a bingo site.
Design & Usability
The design of Charity Bingo is really nice, using a pleasant blue background, a little animation and a fantastic cartoon dog mascot. The quality of the artwork is high and it’s used in promotions and more, not just the home page.
The layout is standard enough that it’s easy to use, but with a few tweaks that show the effort that’s gone into it. They have welcome text to explain how they contribute to charity. A few areas of the site need to be neatened up, but otherwise it’s very good.
Software & Gameplay
Charity Bingo’s lobby loads with their dog mascot and he also decorates the promotional tiles, so it feels a bit more unique than other sites. The lobby gives quick access to banking, then you have rooms listed on tabs.
It would have been nice to see some room art relating to the theme, but still you get a nice-looking bingo room with easy controls. Mini games take up a lot of room but can be closed. Chat is a little quiet but may just need someone to get it started. We did not see any hosts.
Safety & Security
Charity Bingo is licensed and regulated by the UK Gambling Commission, plus they have a seal of approval from SQS, the game testing body. As a member of the 15 Bingo Network, the site is trustworthy. The only downside is that your incoming connection security certificate is not up to date.
Payments & Withdrawals
Charity Bingo accepts all the major credit and debit cards; MasterCard, Visa, Solo, Maestro, Skrill, Neteller and Paysafe.
Banking is pretty straightforward, using a small form on the main site. Withdrawals take 1 – 3 days to process.
You can find support via the contact button at the bottom of the page, which could be more prominently displayed but it’s not a big deal. You have a choice of email, phone and WhatsApp here- yes, you can message them via the social networking app. Phone and WhatsApp are only open 9.30am to 6pm, so it’s a shame there’s no live chat option for the remainder.
The support team seem to be helpful and friendly, plus you have a good FAQ section for everyday problems.
Bonuses & Promotions
Charity Bingo uses the fun welcome bonus method seen on a few Jumpman sites, where you get a £20 bonus for a deposit of £10, plus a spin of the wheel to gain an extra £5 to £2500. Good to see something a little different. The wagering requirement on this bonus is four times.
The site’s other promotions are limited but of course they leave room for the site’s big selling point, which is that Charity Bingo donates £1 to charity for each £20 that you spend. You can even see what the current charity pot is, or suggest a charity. They have given to a wide range, from Cancer Research to Red Nose Day. This is a fantastic idea, but may not appeal to those who just want good old prizes for themselves! You will also find jackpot games and all the promotions feature their own artwork.
Charity Bingo can be accessed on mobile devices, by visiting in your phone or tablet browser. Compatibility should be pretty broad this way. There’s no app available.
The mobile version of the site looks good but mostly just follows the usual template for Jumpman sites. While you can easily play slots or bingo, there isn’t much to see and you can’t chat. Just good for a quick flutter. The site could use a page to help newcomers find this information.
Variety & Originality
Charity Bingo offers 90 ball and 75 ball, so their variety is a little limited. There are only five 90 ball rooms and one is VIP limited. There are two 75 ball rooms and a free bingo, plus a few jackpot specials. While there’s enough to get stuck into, more variety would put them on par with other sites.
When it comes to slots, they have a broad range and a few popular names like Shaman’s Dream and Starburst, so overall a good offering there. It’s a shame there isn’t anything relating to charity or their site theme in the room selection.
Loyalty & Rewards
There is no high roller VIP system at Charity Bingo, possibly because it would conflict with their focus on giving money from deposits to charity. You can earn loyalty points as you play, which later convert into cash, however there’s no structure for advancement.