updated
byAlexander Bowring

Bingo Friends review

71%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAlexander Bowring
71%
Site Closed - April 2017
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What we recommend instead
score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Great mobile experience
  • High value promotions
cons
  • Support not available 24/7
  • Average withdrawal times
about Bingo Friends
platform
  • Virtue Fusion
owner
  • Netplay TV
licence
  • Alderney (Virtue Fusion)
launched
  • Apr 2, 2010
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
social media
  • N/A

Bingo Friends verdict

2010 was certainly a busy year as far as online bingo was concerned, with countless bingo sites attempting to get on the map during this twelve-month stretch. One of those sites was Bingo Friends, a brand that promised to deliver the friendliest bingo experience that the industry had to offer.

The biggest issue with Bingo Friends upon launch was that it presented nothing that bingo fans hadn’t seen before. That being said, with six years additional experience in the bank, has Bingo Friends been able to right the wrongs of the past? Can it now live up to the claim of being the “friendly bingo site”?

design & Usability

In design, Bingo Friends hardly proves to be groundbreaking, but as the owners will probably agree, it was never meant to be. The actual layout of the site is basic at best, as you’ll see a plain white backdrop with a few colourful graphics planted on top of it. Dazzling it isn’t, but it’s hard to deny that the look and appearance of Bingo Friends isn’t anything but functional.

From a usability standpoint, Bingo Friends pretty much does what’s required, as the toolbar at the top of the page features just four options in ‘Home’, ‘Bingo’, ‘Games’, ‘Promotions’, ‘Help/FAQ’. This means that everything at Bingo Friends is generally quite easy to find, even if it does graphically look clunky in places.

customer Support

From what we’ve seen customer support appears to be pretty standard fare at Bingo Friends, as they offer email and live chat support. Both support lines are open between 9am and midnight, so while 24/7-access would have been nice, this window is more than acceptable.

There is also an in depth FAQ page made available, with the only major knock against the customer at Bingo Friends being the lack of phone support.

bonuses & Promotions

Bingo Friends deserves a lot of praise for its promotional efforts, as it is able to do a fair amount with limited resources. The ‘Welcome Bonus’ is a pretty standard £50 offering that promises to double your money, but that isn’t the big draw here, as what follows far supersedes an introductory offer that Bingo Friends makes available.

What lies within the promotion’s page at Bingo Friends is some serious high stakes action. The likes of £2 Million Winter Windfall, £1 Million Money Drop, and £500k Budget Bingo ensures that life-changing sums of money are placed up for grabs regularly.

They may not have the flashiest promotions around, nor are they particularly well marketed, but you really can’t argue against what Bingo Friends is bringing to the table.

software & Gameplay

Bingo Friends has plenty to brag about when it comes to choice, with this being matched by some stellar software and gameplay credentials. Within each room you’ll find above average player numbers, along with chat moderators that are sure to keep you on your toes.

Virtue Fusion is the network that props up Bingo Friends (putting it alongside bingo titans like Gala Bingo and Mecca Bingo), so while it isn’t perfect, it more than does the job.

device Compatibility

In what was a bit of a surprise, the Bingo Friends mobile web-app was actually really enjoyable. Moulding perfectly to the small screen, while load times were a touch bothersome at times, the actual game performance is fantastic. On top of that, the game selection also proved to be fairly fruitful too.

At this point in time there is no dedicated Bingo Friends app available, but we really aren’t sure if its warranted, given how well the web-app performs.

safety & Security

You can lay down a wager at Bingo Friends with total piece of mind, as it’s one of the most secure online bingo sites around. Licensed by both the Alderney Gambling Control Commission and UK Gambling Commission, this really does rubber stamp the security credentials of the brand.

Fair play is another mater that Bingo Friends take very seriously. Within the FAQ you’ll see that they use Rainbow Encryption Swift RNG software, which ensures that all games remain random. On top that, they also ensure that all games adhere to the British Casino Association rules, which guarantees player protection and fair gaming for all.

variety & Originality

In terms of game choice, there are a lot of sites that could learn a thing or two from Bingo Friends. The sheer wealth of choice here is fantastic, on the ‘Bingo’ page we counted no less than 10 variations that players can easily jump in an out of. 90-ball bingo, 80-ball bingo, 75-ball bingo, speed bingo, joker jackpot bingo, and more ensure that bingo is more or less on tap here.

Additional variety comes about through the slot, table, and instant win games here, as they provide the perfect alternative to the bingo action.

payments & Withdrawals

As a member of Bingo Friends, you’ll be able to deposit and withdraw through Visa, MasterCard, Switch, Solo, Maestro, Visa Delta, Electron, Paysafecard, and Neteller. Adding to that, withdrawal times are fairly average, coming in between 3 and 5 days.

Making a deposit/withdrawal at Bingo Friends is fairly straightforward to be honest, as the process is pretty much exactly the same as you’ll find at other Virtue Fusion sites.

VIP Programme

While it’s great to see that Bingo Friends has a VIP scheme, it is hardly the most exciting we’ve come across. Making use of a very simple points setup and a sparse array of rewards, outside of the odd VIP exclusive game, there is very little here that is going to keep you checking up on your points balance.

conclusion

In terms of bonuses and games, Bingo Friends is actually one of the better sites around right now, as they deliver choice in abundance. The issues with Bingo Friends all relate to the finer touches, as the site could really use some additional polish to make things a little more appealing.

Overall, while it isn’t perfect, Bingo Friends is certainly a name worth keeping an eye on.

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about Bingo Friends
platform
  • Virtue Fusion
owner
  • Netplay TV
licence
  • Alderney (Virtue Fusion)
launched
  • Apr 2, 2010
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
social media
  • N/A