Hippo Bingo Verdict
Hippo Bingo certainly is a relaxing site, if not an actual bingo paradise. The design is great and the promotions should hold your interest. Gaming here is fun, with a few little extras like the Late Night Show. Overall it’s a strong site with just a few tweaks needed to make it stand out from its sister sites.
Design & Usability
There’s a fun, full-background design waiting for you at Hippo Bingo, portraying a calm, blue ocean and a desert island. The page header has their hippo mascot (named Hetti!) relaxing in a hammock. The artwork is very good and the site has been well thought out, to be neatly symmetrical. Definitely a relaxing sight.
Some of the pages have been designed with slightly transparent boxes, seeming to float over the ocean, which is a nice idea. Registering and finding your way around is easy, especially if you’ve used Cassava sites like Iceland Bingo or Bubble Bonus Bingo before. There was only one aspect which tripped us up a little…
Software & Gameplay
Hippo Bingo has Dragonfish software powering the site, which is well regarded for quality and speed. You’ll probably recognise the layout of the bingo console, which is easy on the eye and brightly presented. You get a tutorial the first time you enter and chat has a nice, tall window. We found plenty chatting and had no problem finding a host.
The lobby is bright and easy to follow, modified from the usual Dragonfish layout. You have offers down the right-hand side and a tabbed bingo selection on the left. Rooms are easy to find and you can see at a glance which rooms have hosts, a useful touch. You have quick access to account controls.
Safety & Security
Hippo Bingo is licensed by the UK Gambling Commission and Gibraltar government, putting you in safe hands. They use 128-bit SSL encryption to protect your details and transactions, a rigorous industry standard.
Finally, Hippo Bingo has the eCOGRA seal of approval for fair play, an independent third party. Everything’s in order here.
Payments & Withdrawals
Banking is done through a pop-up cashier window at Hippo Bingo. The interface is pretty easy to use, with large icons and a reminder of the customer support line. You also have deposit by phone and wire transfer options. Withdrawing uses the same process and should take around 4-7 days depending on method, a little over average.
Payment methods available include MasterCard and Visa as standard, plus you have the choice of Neteller, PayPal, Entropay and PaySafeCard. This is a really strong selection for e-wallet users and it’s good to see PayPal. Overall, banking is easy-peasy, but could be quicker.
Hippo Bingo have made their help section a little hard to find, or at least counter-intuitive. Clicking Help on the navigation bar takes you to a guide on how to play bingo games, guidelines for chat and general FAQs. Though this page is useful and should make life easier for total beginners, contact options are usually found on this link.
Instead, you need to click the Help link on the bottom-of-page navigation links. People who aren’t used to the way sites are laid out might spend a long time looking for support. This will reveal their email address and toll-free phone number, available 24/7. Sadly the site is lacking live chat.
Bonuses & Promotions
Hippo Bingo has a fair mix of promotions, which are not limited to jackpot bingo (which they do have, with offerings like a £1,000 monthly game). You can find competitions to win actual prizes here, plus free spins and late night shows in chat with cash prizes. Overall, a modest but nice selection which offers some variety.
The welcome bonus few newcomers is a decent 200%, capped at £200. Terms are listed on the page, but they fail to mention the wager requirement, which is a shame as new players can be very disappointed if this information comes as a surprise. The actual requirement is four times play through, which can be found in the main terms page.
There is a dedicated mobile page at Hippo Bingo, which you’ll find through Promotions. This is useful for those new to mobile who might not know what’s on offer. Confusingly, the page talks about downloading an app, but there is no app available, just a mobile site you can access via browser.
Getting onto the mobile site should be easy and it uses the standard Dragonfish template, which is one of the better offerings out there. The site is very easy to navigate, designed much like an app, plus the bingo has a full-sized chat window.
Variety & Originality
The variety at Hippo Bingo seems a little drab at first, having just 90 ball and 75 ball bingo, but there is a 5-win variety to add a little something. You’ll also find some special jackpot rooms under the Money Makers tab and four free bingo rooms, available at different times.
There are four main 90 ball rooms and the extra Late Night Show room, reserved for fun chat games in the evening. Check out Hetti’s specials for some more even based rooms. So, while game type variety is limited, there are various fun rooms to check out. The slots selection is large, with all the usual Dragonfish titles like Secrets of Atlantis and the movie tie-in of Ghostbusters.
Loyalty & Rewards
Hippo Bingo’s VIP system is essentially an enhanced loyalty programme. There are four tiers, from Bingo Rookie to Bingo Champion, which you rise through by depositing. The first tier entitles you to free bingo, just for making any deposit. Then you begin to unlock bingo cashback, slots cashback, free spins and free tickets for the big 10k game. Lastly, there are some extra free bingo rooms for higher depositors.
Through the system is nice and transparent, it does reset each month so you need to keep up your levels of spending to keep the rewards.