Lucky Cow Bingo Verdict
Lucky Cow Bingo has a great looking site and a really fun theme. However, as fun as the site is, the actual bingo offering is a little thin on the ground. Promotions are good here and a bit different, but they focus a lot on slots so this is probably not the site for those who only play bingo. You can have a good game here, but the quiet rooms and limited selection make it hard to stick around.
Design & Usability
The design at Lucky Cow Bingo is bound to put a smile on your face. Aside from a cute cartoon cow mascot, you have a big graphic showing a man in a cow costume! We feel for the poor fella who had to do this, but he looks a good sport. The site’s graphics, supported by an animated wheel, are of very high quality.
The site has lots of little extras to improve usability, such as social media buttons, promotion tiles and quick buttons for the top slots. There’s also a handy blog with extra guides and info. The site design is clearly ahead of standard Jumpman bingo sites, even down to a nicer registration form.
Software & Gameplay
The Lucky Cow software loads quickly and presents you with a smart looking lobby, though the green and orange background isn’t as nice as the design of the main site. You can see your account into at the top along with customisable options.
The bingo rooms are pretty standard to Jumpman sites, with a nice-looking bingo game and easy purchasing. The chat window has a lot of little extras. However, we found the rooms to be empty, verging on dead, with no hosts. Hopefully this is not always the case, perhaps they’re better during jackpot times.
Safety & Security
Rest assured that Lucky Cow Bingo is licensed and regulated by the UK Gambling Commission and by the Alderney Gambling Control Commission for customers outside the UK. The site also has been tested by the independent body SQS for fairness.
The site could use an updated security certificate but you do have full encryption for your transactions, so credit card information is safe. They also have a good, thorough responsible gaming guide.
Payments & Withdrawals
You can deposit and withdraw easily at Lucky Cow Bingo using a simple built-in form. This is a little small and fiddly but of course you only have to complete it once and then it’s faster.
While the site does accept debit and credit cards in every form, including MasterCard, Maestro, Visa, Switch and Solo, they do not have any e-wallet methods on offer. You also cannot use any pre-paid cards.
Lucky Cow Bingo offers only two of the big three support methods; they have phone and email, but no live chat. The phone line is only available 9.30am-6pm which is a shame without live chat to back it up.
Still, the team seem to be polite and helpful. You also get a good FAQ section, though it could be a little easier to navigate.
Bonuses & Promotions
There are some good promotional offers here. Though they don’t have fitting Lucky Cow Bingo artwork, they do look good and you can easily find the terms. There’s a nice £500 community jackpot on Fortune Fountain each quarter, there’s two hours of free bingo each day and weekly free spins for chosen slots. It’s a nice mix of slot and bingo and easy going offers.
The welcome bonus stands out here, with new deposits of £10 getting a spin on the Wheel of Slots. This lets you win up to 500 free spins on the Fluffy Favourites, Shamans Dream and Temple of Isis slots, or you can win free bingo tickets! So, while you don’t get cash, you can get a lot of play. One downside is that the slot winnings must be wagered through forty times. On the upside, this offer is available every time you deposit, not just the first!
You get a decent mobile site at Lucky Cow Bingo, starting with a basic splash screen then logging into a standard mobile site template. The mobile page is easy to navigate and uses a series of little tiles to help you pick games. Most of the game selection is intact, but the bingo doesn’t look all that great.
There’s no mobile page on the site to explain their offerings, this would be a nice addition to guide newcomers. You just access the site via the browser on your device, as you would on desktop.
Variety & Originality
The variety at Lucky Cow Bingo is a bit of a weak point. There are just seven bingo rooms, with four of those being jackpot rooms that aren’t always open. There is 90 ball and 75 ball bingo, plus a free game, so while there is a bit of everything, there just isn’t much to see.
The site does have some good slots, such as Fluffy Favourites. You can win extra spins on these using their ‘spin the wheel’ game, which is a reward for wagering.
Loyalty & Rewards
Lucky Cow Bingo does not appear to have a VIP programme. The FAQs briefly mention VIPs, there is no format system mentioned anywhere else on the site.
What is known is that players with more loyalty points (how many is not stated) get better free spins from the Wheel of Spins, i.e. the spins are at a higher coin size. This is a neat idea, but information is so thin on the ground that you can’t rely on being rewarded here.