What we recommend instead
Mr Green Bingo Verdict
While payment and withdrawal options and safety and security practices on the site meet the criteria expected of a truly trustworthy and reliable site, other areas we looked at in this review are a let-down in comparison.
There aren’t many gaming options available for a user, and compared with other sites the selection and variation is considerably smaller. Although currently there isn’t much on offer for bingo lovers, it is part of a wider company with a good reputation and therefore we think it has a lot of potential in the future.
Design & Usability
A modern and stylish website welcomes you when you sign in, with a white and green theme and an image of a green suited man across the site. It looks good, and everything is clearly laid out so that you can navigate around the platform comfortably. On the left-hand side is a drop-down quick-find bar with links across the site, including information about green gaming, how to play, game rules, terms and conditions, ‘about us’ and promotions.
The different rooms are advertised using colourful graphics alongside information on the current player tally and finance status. There is also information on the right-hand side about game-play and a continually running update on what users are winning in live time. It’s also important to note that no broken links were found while reviewing the site and the lobby and account details are never more than a click away.
Software & Gameplay
With the possibility for multiple tab overlays on your screen, the network can sometimes become slower than is satisfactory. However, it by no means affects the game-play, just slows down the process getting there.
Designs of the rooms and lobby are fairly standard, nothing too exciting, but the rooms are constantly populated no matter what time of day you happen to be online.
Safety & Security
Mr Green is licensed and regulated in Malta and the United Kingdom by the Malta Gaming Authority and Gambling Commission, with licence issued in 2010 and renewed accordingly in January 2015.
The site has a dedicated responsible gambling page, with specific help, risks, limits and FAQ’s all detailed for information and support. All of Mr Green’s customer support staff are trained and educated in gambling addiction prevention and are available to contact via the details stipulated in the customer support section above.
Payments & Withdrawals
Mr Green offers a variety of deposit methods such as credit and debit cards, e-wallets, online top-up cards and bank transfers such as NETeller and Skrill. In future we’d like to see PayPal as an additional option, to give dedicated users more choice, but otherwise there are plenty of alternative payment methods to suit individual preferences. Withdrawal times are standard, usually anticipating between three to six working days.
Excellent support is available instantly on every page of the site, via a little question mark icon on the top right-hand side of your screen. For any questions you might have, you can contact their friendly support team anytime 24/7 via email, phone number or their integrated live chat service. Response times are quick and FAQ’s are also supplied with in-depth answers so you can get on with the important part- the bingo!
Bonuses & Promotions
In stark contrast to the brilliant customer support services, disappointingly, there are minimal bonuses and no promotional offers available for bingo players. Bingo players can still access the standard casino bonus, which works in a fairly unique way: you always play with your real funds first and if you aren't lucky playing with your real funds, Mr Green awards a second chance bonus.
When you play with bonus money you have a wagering requirement of 35x, unless stated otherwise, before a withdrawal can be requested.
Mr Green has an Android and iPhone app available on the app store for their site; however it is chiefly for their casino and slots games. This means there is no designated app for bingo players, nor a mobile-friendly or downloadable platform if you wanted to use a portable device with a smaller screen.
Additionally, the experience is not as good on a smaller device, as there are visual restrictions and a much untidier layout because the tabs are ‘squished’ together.
Variety & Originality
Unfortunately there are only four options for play on the bingo area of this website, so choice is limited. Lacking product variety, you have a 90-ball, 80-ball, 75-ball or 50-ball to choose from.
Although there is little originality on offer here, Mr Green has at least attempted to theme the rooms in an engaging way: a bingo ballroom; once upon a time theme; sky lounge and wonders of the world are all on offer as themes for the rooms.
Loyalty & Rewards
As of writing, there is no clear or advertised VIP scheme to reward bingo players.