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Big Love Bingo Verdict
Big Love Bingo has a pretty standard set of games and offers, but it feels fresher than most online bingo sites thanks to a new design, smart layout and the really fun mascot. Barry Big Love is a memorable character and his voice is excellent, so you’ll definitely feel the love at first. Of course, as great as this is, it doesn’t necessarily mean the site has longevity. That will probably come down to how you get on with chatters.
Percentage score
Design & Usability
Turn up your speakers before you visit Big Love Bingo, because this site has something we’ve never encountered before; a talking mascot! When you arrive on the home page, Barry Big Love will have a message for you, coming through your speakers. There are several in fact, if you scroll down the page. Barry is a sort of ‘soul man’ character with an afro and a Barry White voice. We defy anyone to avoid smiling when he starts talking about his big love!
The site is also very easy to navigate. There is a top menu bar and some nice extras like reviews for the slots. They explain their mobile offerings and have a quick link to live chat. There is a template here, but it’s clear that the designers have added their own touches.
Software & Gameplay
Big Love Bingo uses their main site for a lobby, so it lacks some bells and whistles but it looks fine. They have made the list larger and more attractive than many sister sites. The different game types are all separated and easy to see.
The software is less readable and it sits in quite a small window. However, it still looks nice and is pretty easy to follow. Chat is squashed a bit by the mini games window but it’s large enough to use. Chat here seems a little slow but it is active and has plenty of members in rooms, plus hosts of course.
Safety & Security
Big Love Bingo is fully licensed and regulated by the Isle of Man Gambling Commission and the UK Gambling Commission. You’ll feel the love here with clear responsible gaming information and links to organisations that can help to combat problem gambling.
The site has Trustwave security covering your transactions and this can be verified on-site. The site’s fairness is guaranteed by the independent iTech Labs.
Payments & Withdrawals
Big Love Bingo will accept various payment methods. You can use all the main credit and debit cards here, plus they accept Neteller, Skrill and PaySafeCard. PayPal would be a plus but at least you have some choice.
The depositing page is easy to follow and tells you what terms to expect on your bonuses, which is great if you’re new to online bingo. Withdrawals are processed in 2-3 working days according to the site, but this is unlikely to include the time taken at your bank’s end.
Customer Support
Visiting the Help link on the main navigation bar gets you to a useful contact page. This is really clearly laid out and very easy to read. You can use email, phone, tickets or live chat, covering the big three and then some! With 24/7 availability, this is really strong support access. The site also has a useful FAQ area.
The Big Love Bingo support staff are very warm and seem as keen to have a laugh as the site itself.
Bonuses & Promotions
Promotions at Big Love Bingo are taken from the stock Cozy site offerings sadly, plus they do not have any unique artwork. While that’s a downside, the offers are still good and should interest most players. You’ll find special jackpots, free bingo, points for following social media and more. There’s an interesting friend referral too, which gives you a £10 Amazon gift voucher. This is very attractive as sometimes you don’t want or need site credit.
The site’s welcome bonus is very tempting indeed. You can choose your amount up to 500%, on a deposit as big as £500! Obviously, this can lead to a very big starting cash amount. There are bonuses on the second and third deposits too, along with a £15 bingo no deposit needed bonus.These come with a normal 4x wagering requirement.
Device Compatibility
There is a mobile page at Big Love Bingo which makes their mobile setup very clear. They do not have any apps, but you can visit the site through your mobile or tablet browser. Most of the game selection remains intact and you can use the same logins if you wish.
The mobile site looks good and it’s easy to get around. The slot games suit the small screen much better than the bingo, however, which looks quite basic and lacks a chat function.
Variety & Originality
There’s no shortage of bingo modes at Big Love, which has 90 ball, 80 ball, 75 ball, 50 ball and 30 ball games! There are nine rooms with a mixture of price points, including free bingo and rooms which only open for special jackpots. Rooms can vary as the Live Bingo Network updates them. They also have a special Big Love room which is entirely funded by players, with no house cut taken by the site.
You have a big choice when it comes to slots, but again nothing special. The newer titles like Dragon Ark and Irish Gold seem to be popular and have some nice artwork.
Loyalty & Rewards
Big Love Bingo is lacking a VIP scheme. The site offers reward points when you spend, which automatically gives you 1 point for each £1 spent on bingo, or £10 on slots. This can later be exchanged for credit.
This is fine, but some kind of progression or more tangible rewards would be good to see. There are free bingo tickets you can earn through spending, too.
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