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Season Bingo Verdict
There are both positives and negatives to consider before deciding whether you wish to become a fully-fledged member of Season Bingo. On the plus side, there are plenty of bonuses to take advantage of, and you can enjoy all of your favourite games on mobile devices when you’re away from home. There’s a generous amount of free and cheap bingo, and the loyalty scheme rewards you each time you top up your account. On the downside, Season desperately needs to offer more payment methods, and we also think it would benefit from more 5-line rooms, full 24/7 customer support, and faster withdrawal processing times.
Percentage score
Design & Usability
Season’s homepage looks very inviting thanks to its images of snow-topped wooden chalets and fir trees. The sky is filled with falling snowflakes and baubles marked with bingo ball numbers. A cheery cartoon version of Father Christmas is used in the brand’s logo, and he also appears on most of the website’s pages, alongside his reindeer. Our only concern is that the festive theme might put some potential players off, particularly in the warmer months, but as Season Bingo is open for business 365 days a year, it’s still worth signing up and taking a look around.
As Season uses Dragonfish software, the main menu has a simple layout which lets you view various pages such as Newbies, Promotions, Free, Diamond Club, and Games. There’s a prominent login area at the top-right, which lets you sign in or create an account, and once you’re logged in, you can get to your account or the lobby with a single click.
Software & Gameplay
The Dragonfish software is a breeze to use, although it currently offers just three bingo variants (90-ball, 75-ball, and 5-line). Both the lobby and cashier are easy to navigate, and the gameplay is reliable and smooth. You can play side games while in the bingo rooms, or enjoy classic table games or popular slots in their own right.
There are a couple of networked rooms, including the Fun and Free and Free Cheer rooms, but most of them are exclusive to Season. We found some of the rooms a little quiet, but others like Santa’s Grotto were filling up fast even before 8 AM. As far as we can tell, the chat hosts don’t come online until 9 AM which is a shame considering that the site offers 24/7 bingo games.
Safety & Security
The UK Gambling Commission regulates and licenses Season Bingo, and various methods are used to ensure player safety, security, and fair play such as HTTPS protocol, SSL encryption, and a random number generator. Further information regarding these topics can be found in the website’s footer.
Payments & Withdrawals
Unfortunately, the banking methods on offer are limited to MasterCard, Visa, Paysafecard, and Wire Transfer.
Making deposits and withdrawals is a simple process, and you can enter bonus codes in the Cashier. Although you can deposit as little as £5 per transaction, you can’t cash out less than £30, and you’ll have to wait 48 hours for your withdrawal request to be processed.
Customer Support
There’s a whole host of information on the Help pages that helps you find answers to common questions and explains the game rules. However, if you need to contact Season’s support team, you can do so by visiting the Help Room in the lobby (this is manned 24/7), sending an email, or ringing the free-phone number (which is open from 9am to 1am daily). We’d love to see 24-hour support offered for all three options, and while the Help Room is handy for basic queries, it’s not as good as the live chat service offered by sites like Gala Bingo.
Bonuses & Promotions
Reach for your wallet, because the only bonuses you can enjoy are when you deposit into your account.
Upon your first deposit, you can grab a 300% bonus when you deposit £5 or more.
(300% Bonus: Non-funded players only. Offer valid once per player until further notice. Min dep. £5. Max bingo bonus £60. No code required. Wagering requirements: 4x Bonus & 4x Deposit. Bonus for bingo games only. Full T&Cs apply. 18+ only).
Their second deposit bonus of 150% can be claimed when you deposit at least £10.
(Main T&Cs: Funded players only. Min deposit £10. Max bonus £150. Valid once only on a second deposit. Promo code: TWO. To withdraw winnings connected with bingo bonus funds, wager 4 times the deposit + bonus funds. Withdrawal restrictions apply. Bonus available for use on bingo games only. T&Cs Apply).
Deposit £10 or more on your third deposit and you can get a 100% bonus.
(Main T&Cs:Funded players only. Min deposit £10. Max bonus £100. Valid once only on a third deposit. Promo code: THREE. To withdraw winnings connected with bingo bonus funds, wager 4 times the deposit + bonus funds. Withdrawal restrictions apply. Bonus available for use on bingo games only. T&Cs Apply).
The site’s ongoing promotions let you play for huge jackpot prizes every day of the week. Plus, you can win a share of over £2,000 every week by taking part in Season’s budget-friendly 1p Presents games, and over £1,000 daily in the 5p and 10p Sleigh Ride games. There’s also a weekly £10k Cash Cracker, and a free gift to claim daily through the Pick a Present promotion.
It would be good if there were some slots-themed offers such as tournaments and free spins promotions from time-to-time as Season’s selection of slots is pretty impressive.
Device Compatibility
As is the case with many Dragonfish bingo sites, Season needs updating to include a dedicated mobile page. Despite a very small advert on the homepage that states you can play on mobile and tablet devices, there’s no other info. We’ve confirmed that there’s no mobile app as it seems that many online bingo and casino operators are instead choosing to use HTML5 websites, which allow mobile players to access instant-play games via their device’s web browser.
Variety & Originality
As themes go, Season Bingo is fairly original. However, not everyone wants to play at a Christmas-themed bingo site unless it’s December. It’s nice that 5-line bingo is offered as well as 90-ball and 75-ball games, but there’s only one 5-line room. In total, there are thirteen rooms to choose from which regularly open, plus dedicated jackpot rooms for each day of the week, the 1P Presents Room which opens six times a day, four VIP jackpot rooms, and two monthly rooms – the £10k Cash Cracker and Santa’s After Party.
Non-funded players can enjoy free games in the Free Ride and Fun and Free Rooms, and there are also three rooms (Welcome Gift, Free Cheer, and Reload Ribbon) for depositing players.
The games lobby is exceptionally well-stocked with slots, scratch cards, and casino games, including jackpot slots like A Nightmare on Elmstreet.
Loyalty & Rewards
As soon as you make a deposit, you become a member of the Diamond VIP Club. Each time you reload your account, you gain Diamonds which help you get closer to the next VIP level. There are five levels in total, each of which offers exclusive benefits. Depending on your current VIP level, you can purchase products such as cash, game tickets, and free spins in the Diamond Store using your Diamonds.