updated
byLaura Kilby

Frozen Bingo review

73%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byLaura Kilby
73%
A memorable Cassava Enterprises site with plenty of red-hot jackpot games and promotions.
bonuses & offers
first deposit
N/A
reload bonus
N/A
bonus spins
N/A
min deposit
£5
bingo wagering
4x

Over 18s and new players only. Full T&Cs apply.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Free bingo for all
  • Unique promotions and offers
cons
  • Lacking payment options
  • High withdrawal requirements
about Frozen Bingo
platform
  • Dragonfish
owner
  • Jet Media Limited
licence
  • Gibraltar (888 UK Limited)
launched
  • Jul 1, 2015
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • PayPal
contact information
social media
  • N/A

Frozen Bingo verdict

Contrary to what you might think, Frozen Bingo is in no way associated with the popular Disney film, Frozen. It is, however, full of cute cartoon characters such as Sticks the Snowman and a cast of bingo ball-shaped penguins. 

The highlights of the site include bonuses up to your third deposit, daily jackpot games, penny games, and a weekly £10k Cash Crystals special. As a Dragonfish member that’s operated by 888, we expect big things from Frozen. Our reviewer set off to ascertain if ice-themed bingo is twice as nice or whether playing in sub-zero temperatures is more likely to give you frostbite. 

design & Usability

Some of the newer 888 (Cassava) bingo sites really impress us with their themes, and Frozen is as visually appealing as Giant, Rio, Wish, and Sparkly Bingo. While its North Pole theme is more appropriate for winter than summer, there’s something magical about it.

Frozen’s mascot is a cheery snowman called Sticks who’s joined forced with some Penny Penguins to make sure his players have access to 24/7 red-hot entertainment.

The branded banners on the homepage make it easy to spot offers and events that might interest you, such as today’s jackpot game, the mobile site, the introductory and reload offers, and the welcome message. Once you’ve logged in, you can view the lobby, your account details, offers that you’ve yet to claim, and the number of loyalty points you’ve collected so far.

customer Support

The Help tab of the main menu lets you peruse the rules of Frozen’s 90-ball and 75-ball games, FAQs, and “How to Play” guide. If you’d like talk to a member of the customer service team directly, you can drop by the Help Room at any time of the day or night, plus you can also send an email or ring the freephone number. The fast response times and efficiency of the support team are particularly noteworthy.

bonuses & Promotions

Offers are only applicable to funding players. Should you decide to fund your account, there are three exceptional offers to take advantage of.

With your first deposit of £5+, you’ll get a generous 300% bonus (up to a max of £60).
(300% Bonus: Non-Funded Players Only. Offer valid once per player until further notice. Min dep. £5. Max bingo bonus £60. No code required. Wagering requirements: 4x Bonus & 4x Deposit. Bonus for bingo games only. Full T&Cs apply. 18+ only).

Depositing for the second time? You could secure a 150% bonus if it's £10 or more. 
(Significant Terms: Funded players only. Bonus available only on second deposit. Use code TWO. Minimum deposit is £10. Maximum bonus is £150. Withdrawal restrictions apply: wagering 4x bonus & 4x deposit. Bonus valid for bingo games only. Full T&Cs apply).

Deposit for a third time and you could bag yourself a 150% bonus. 
(Significant Terms: Significant terms: Funded players only. Bonus available only on third deposit. Use code THREE. Minimum deposit is £10. Maximum bonus is £100. Withdrawal restrictions apply: wagering 4x bonus & 4x deposit. Bonus valid for bingo games only. Full T&Cs apply).

The Latest Promotions page displays both time-limited and regular promotions, some of which are slightly similar to other Dragonfish sites but have Frozen-inspired names. If you’re a budget-conscious player, you’ll love being able to take part in Penny Penguins, 5p & 10p Iceberg games, and the £50 Saturday Cash Scoop for just 1p per card. And, if you’re hoping to land a whopping great win, we suggest you buy cards for the weekly £5K Snow Storm and £10k Cash Crystals games as soon as you’re able.

Last time we checked, there weren’t any promotions for slots fans, and considering the amount of slots on offer at Frozen Bingo, it’s a shame that 888 has yet to plug the gap.

software & Gameplay

Although Frozen only launched in the summer of 2015, it’s already attracting hundreds of roomies. Even at 7.45AM, the free rooms were filling up fast, and there were 25+ players in the 90-ball Penguin Corner Room.

The lobby is lightning-quick to load, and we were easily able to move between the various rooms to check how the games were going. On our arrival in each room, we were personally greeted by the chat hosts who seemed to be doing a great job of waking everyone up with banter and laughs.

The 90-ball, 75-ball, and jackpot rooms aren’t linked to other Dragonfish sites but there are still huge prizes to play for. As for the bingo variants, the only addition to 90-ball and 75-ball is five-line (Swedish) games which don’t start until 3PM.

device Compatibility

Although a dedicated mobile page is absent from the site, the banner on the homepage advertises the fact that you can “Stay Cool on the Go” by playing bingo and games on mobile and tablet devices. You don’t have to download an Android or Apple application to get started as the Frozen Bingo mobile website is fully-optimised, and allows you to play in all your favourite rooms, as well as a number of mobile slots and casino games.

safety & Security

Frozen is licensed and regulated by the Great Britain Gambling Association. It also displays the eCOGRA and Gamble Aware logos, and uses advanced SSL security and a secure URL to ensure that your sensitive data is encrypted prior to transmission. As the Fair Play policy explains, all of the site’s games give consistent and random results through the use of an independently tested Random Number Generator.

variety & Originality

Frozen Bingo boasts five free rooms (for non-funded and depositing players), four 90-ball, four 75-ball, six penny, seven daily jackpot, and four VIP rooms, as well as individual rooms for the three weekly specials - £5k Snow Storm, £10k Cash Crystals, and Saturday Cash Scoop.

The rooms are exclusive to Frozen, but the slots selection is the standard range provided at all Dragonfish sites. However, it’s worth mentioning that there a significant amount of slots and other games on offer from IGT and Eyecon, which are conveniently categorised into New, Growing Jackpots, Web and Mobile, Big Wins, 1p, Animal, Casino, Scratch, and A-Z.

payments & Withdrawals

While some of 888’s newer bingo sites offer a wide choice of payment methods, Frozen is somewhat lacking in this respect. Your choices are deposit by phone, wire transfer, debit card, credit card, or Paysafecard. The banking policy within the site’s terms and conditions is misleading as it mentions Neteller, Paypal, and Entropay, but we believe this is because 888’s Ts and Cs are generic.

The minimum deposit and withdrawal amounts are £5 and £30 respectively, and you should be aware that withdrawals can take a while to complete as the requests stay pending for two business days before your funds are released.

VIP Programme

As soon as you make your first deposit, you become a Frozen Bingo VIP. The scheme consists of five tiers, and you can climb the ranks by depositing, playing games, and winning points through promotions and chat games. Different perks such as free game cards and bonus cash can be accessed or purchased at each level, and at the higher tiers, it costs less points to acquire free spins.

Bronze, Silver, Gold, and Platinum VIP members can all play in Frozen’s exclusive VIP rooms where there are jackpots worth £25 to £500 on offer.

conclusion

Frozen Bingo is a playground for people who love free and cheap games, as well as the chance to win generous jackpot prizes. The rewards for making deposits and playing your favourite games are also extremely good as they give you access to extra rooms and benefits like free tickets. The theme is particularly attractive, and although some of the promotions are similar to those at other Dragonfish sites, they all tie in with the winter wonderland theme.

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about Frozen Bingo
platform
  • Dragonfish
owner
  • Jet Media Limited
licence
  • Gibraltar (888 UK Limited)
launched
  • Jul 1, 2015
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • PayPal
contact information
social media
  • N/A