updated
byBret Allen

Bingo Hotpot review

71%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byBret Allen
71%
With a standard range of Cozy Games games, this is one Hotpot that might disappoint
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Great customer service
  • Simple, easy to understand banking system
cons
  • Weak range of promotions
  • No exclusive games or variants
about Bingo Hotpot
platform
  • Cozy Games
owner
  • Cozy Games
licence
  • Isle Of Man (Cozy Games
launched
  • Oct 1, 2013
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
  • Contact Form
  • Live Chat
social media
  • N/A

Bingo Hotpot verdict

Bingo Hotpot is a Cozy Games site (like Vampire Bingo and Mummies Bingo), which seems fitting because hotpots put us in mind of warm nights indoors! This colourful site should have what it takes to impress, but will it leave you feeling hot or cold? 

design & Usability

The design of Bingo Hotpot actually has nothing to do with delicious hotpots sadly, but rather flaming bingo balls and the occasional hunk! They focus on having big, bright graphics and a luxurious green colour scheme. The site looks and feels very smart, but anyone who has played Cozy online bingo sites before will see the generic template right away.

You should have no problem finding what you need here, with clearly labelled games, promotions and login sections. The home page has a few panels to display the latest news. They also use floating icons for social media and live chat, which makes it very easy to find. There’s also a useful left navigation menu. The site may feel a little scattered at first.

customer Support

The easiest way to find customer support here is to hover over the floating buttons on the left of the screen. Then you’ll see a link for live chat, a link for opening a support ticket, the email address and a telephone number. This is handy for quickly getting the info and of course it’s good to see a full set of contact options. These are available 24/7.

You’ll also spy the link for ticket based support on the left-hand menu. The response times seem to be good, within two days for email, plus there are some detailed FAQs.

bonuses & Promotions

The promotional offerings at Bingo Hotpot are a typical selection of Cozy site promotions. This causes them to lack originality, but they are pretty good nonetheless. You can enjoy session bingo with six games worth £100 each, join their free bingo tournament or take part in chat game quizzes. Fun stuff, but nothing unusual or special.

The welcome bonus is pretty good, offering a £15 bonus just for registering your card, without a deposit. Your first deposit is then eligible for a 500% cash match (up to a huge £2,500!), which has a four-time wagering requirement.

software & Gameplay

The Bingo Hotpot games use standard Cozy software, which is high quality and should run on most systems, but it isn’t all that attractive. The bingo notably does not scale up very well at full screen. Nevertheless, it’s easy enough to use and they’ve given chat plenty of room, with some nice extras like shortcuts for bingo lingo.

The chat itself seems to flow well. We quickly found a host and though the rooms were quiet, they were well populated, so they should get going nicely during jackpot times. 

device Compatibility

You will find a useful mobile compatibility page at Bingo Hotpot, straight from the main navigation bar. They do not have an app, but you can visit the site via browser.

Most mobile devices should be able to call up the site on both Safari and Chrome browsers. The layout is neat and it’s well optimised, though of course it’s also just a template. The game selection is kept largely intact, but chat is missing which is a big downside.

safety & Security

Bingo Hotpot has a clear set of credentials. The site is licensed and regulated by the Isle of Man Gambling Commission and the UK Gambling Commission. You’ll also see a certification from the iTech Labs, guaranteeing an independently checked random number generator. When it comes to transactions, this site is encrypted and protected by the big Trustwave security brand.

You will find a clear responsible gambling page here with some useful advice. Overall, the site has ticked all the boxes.

variety & Originality

The Bingo Hotpot game variety is pretty good, featuring 90 ball, 80 ball and 75 ball. This is split over about eight rooms, not counting those which only open for special events. You’ll find a mixture of ticket prices from 2p to £1 and also a free bingo game. The site could do with something to make it stand out.

There’s a very broad slot selection here with a few well-known titles, but this isn’t a premium slots site. Plenty to find, but nothing special.

payments & Withdrawals

You can bank pretty easily at Bingo Hotpot, with a simple set of boxes for entering your amounts, plus some quick buttons. You can pick your bonus amounts and it will tell you what you’ll get and what the wagering requirement will be. This is a welcome touch as new players might not be familiar with this bingo site tradition.

They accept credit and debit cards, from Visa to Maestro and more. You can also use PaySafeCard, PayPal, Boku Mobile Payments, Neteller and Skrill. This is a really good selection which should cover the vast majority of players.

VIP Programme

The VIP system at Bingo Hotpot is simply the usual Cozy Games loyalty program. This is a four-tier scheme where you rise through the ranks as you earn points, which as usual you gain from depositing. You need 1,000 to get from the basic Silver up to Gold, while the top tier SVIP requires 5,000.

Rising up the ranks gives you bigger deposit bonuses, so while there is some incentive, it isn’t anything special or luxurious.

conclusion

Bingo Hotpot is a quite average bingo site with some added sparkle in terms of design. There’s a lot that this site gets right and you can certainly have a good, fun time here, but bingo veterans won’t find anything new. It’s worth checking Bingo Hotpot out to see how you get on with the community.

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about Bingo Hotpot
platform
  • Cozy Games
owner
  • Cozy Games
licence
  • Isle Of Man (Cozy Games
launched
  • Oct 1, 2013
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
  • Contact Form
  • Live Chat
social media
  • N/A