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Starspins Verdict
Starspins is a fun and interesting site, with a smart layout, simple theme and tempting welcome bonus. Unfortunately, the site also suffers from some layout issues, a lack of regular promotions and lack of table games. This is definitely a site for pure slot lovers, with several big developers and semi-exclusive titles. Try this site out for something new.
Percentage score
Design & Usability
Starspins has a very bold design, contrasting a black background against colourful shapes and symbols. The design is neutral in this sense, not a cartoon site or based around a particular mascot, which makes it a little bland. Glowing shapes guide users around the site and decorate the promotions area.
The actual site layout is smart, too. The usual top navigation bar is gone, which may confuse some players and it does add an extra clicking step when you want to get around, but the site does have a neat expanding sidebar. Players can reach most site areas here. There are a few unusual choices like this which people may like or loathe, but at least it’s different.
Software & Gameplay
The main games area requires players to scroll down a little, to get past large ad tiles. The games are nicely presented, but categories could be easier to pick and there’s no search box, making it hard to find individual titles.
The games load nice and fast, revealing a very nice full-page view which has a subtle overlay. This gives you a menu link, return-to-site link and cashier button. The games are presented excellently, but the system again is a little confusing at first.
Safety & Security
Starspins is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. The site has good responsible gaming controls too, with a certification from Gamcare.
The site has a full security certificate, provided by Thawte, which protects user data with encryption. There’s also a clear privacy policy on site regarding the use of user data.
Payments & Withdrawals
There’s a simple cashier page on Starspins, with tabs for changing methods, depositing and updating limits. The form is a little bland, but straightforward. Withdrawing is easier still, taking around the usual 3-5 working days and having no fees.
This site accepts PayPal, PaySafeCard, Visa, Visa Debit and Electron, MasterCard and Maestro. It’s great to see PayPal, but more e-wallets would be helpful.
Customer Support
Visit the help area from the main menu and you find a special support area. This includes popular FAQs which can be searched, a very useful resource. The answers are detailed, but perhaps could be presented in a clearer fashion.
The contact methods offered here include live chat and ‘asking a question’, which is an email form. Phone can be found by looking around the site. The live chat team are very well trained and should be able to solve most problems.
Bonuses & Promotions
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Device Compatibility
Starspins offers a complete iOS app, for iPhones and iPads. This is not highly rated, however. Fortunately, the layout seems fine, matching the mobile version of the main site for the most part. The site does not provide information to help players find these offerings.
The mobile site is nicely constructed, clearly following the same design as the desktop site. Some of the colourful touches are gone, but getting around is very simple, as the menus work just like those on the main site. The games are made will full mobile controls.
Variety & Originality
There’s a strong variety at Starspins, with a mixture of developers and one notable in-house team. As a Gamesys site, this site has access to several popular games which can only be found on a few sister sites. These include Double Bubble, Wonderland, Fortune Temple and other original titles, all with high quality, HD graphics. For players who haven’t been on a Gamesys site before, these new games could be a strong draw. The site also uses some NetEnt titles, like Starburst and Elements: The Awakening, so this big-name provider will attract attention too. Watch out for Black Knight by Williams Interactive, Giant’s Gold by Scientific Games, Fluffy Favourites by Eyecon and more.
This site strictly does slots, so it does not offer any table games. This includes video poker and live dealer games, so this is quite a downside.
Loyalty & Rewards
This site doesn't currently offer a VIP programme or loyalty scheme, however there are plans for an alternative form of loyalty reward that we do not know about yet.
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