Virgin Games Verdict
If you’re looking for more than just online bingo, Virgin Games has a sterling selection of slots, casino games, and poker for you to discover. The site uses a slick interface that’s easy to navigate, and the customer support team is one of the most helpful and professional we’ve come across to-date. We love the operator’s original and varied choice of bingo games, but if we were writing it a school report, we’d tactfully suggest that it adds more free bingo offers and improves access to its rooms for mobile players.
Design & Usability
Virgin Games presents you with a clear layout that allows you to move between the different game types available (bingo, poker, casino, slots, and live casino). The design uses the red and white colours of the world-famous Virgin brand and lets you get straight to the heart of the action by clicking the ‘Play Now’ button or view various pages such as promotions, winners, and games at your leisure.
Software & Gameplay
Virgin Games uses Gamesys software as do other well-known brands including JackpotJoy. Due to the excellent reputation of both Virgin Games and its software provider, the bingo rooms are almost always busy. We dropped in to play mid-morning on a Thursday, and each of the three rooms contained more than 60 players and filled up to 200+ by the start of lunchtime. Chat hosts are always on hand to talk to and answer your questions. They also run regular free-to-enter chat games.
We recommend that you look out for the networked Super Links games as they usually offer generous prizes.
You can always view the current games that are taking place in the rooms, but we’d like to see a schedule that includes all the day’s games and a pre-buy option.
Safety & Security
You can be sure that Virgin Games takes the safety and security of its members extremely seriously as it is fully licensed and regulated by the Great Britain Gambling Commission, uses Thawte SSL certificates to handle sensitive data, and strongly promotes responsible gaming.
Payments & Withdrawals
Banking at Virgin Games is a doddle as there are multiple payment methods to choose from, including Visa Debit, Visa, Visa Electron, Paypal, MasterCard, Maestro, Skrill, Neteller, and Paysafecard.
The minimum deposit and withdrawal amounts are both £10, and withdrawals take a maximum of 24 hours to be processed, although we’ve regularly received them much quicker.
Virgin Games boasts an excellently designed “Help & FAQ” section that’s divided into four sections for Bonuses & Promotions, Technical, Banking/My Account, and Games. You can also view the most commonly asked questions. Furthermore, there’s the option to get in touch with the support team directly via live chat (which is available 24 hours a day, 7 days a week), telephone or online contact form.
Bonuses & Promotions
Virgin Games stands out with its diverse array of exclusive promotions housed in ‘The Vault’ section of the site. This unique space caters to various preferences, offering time-sensitive deals across slots, casino games, poker, and multi-game options, all while granting access to coveted ‘Rewards.’ Loyalty is richly rewarded through the accumulation of V*Points, earned by engaging with new slots, enjoying cashback hours, participating in daily free games, and even leveraging refer-a-friend initiatives, among other enticing possibilities.
For newcomers, a pair of inviting welcome offers awaits, tailored to suit both bingo enthusiasts and slots aficionados. For those who revel in slots, a £10 deposit opens the door to an enticing 30 wager-free spins on the popular Double Bubble slot. While it’s worth noting that the spins are both free of wagering requirements and come with uncapped winnings, their individual value of 1p might temper the overall appeal of this offer, at least from our vantage point.
Alternatively, if bingo holds greater allure for you, there’s the option to deposit and wager £10 to unlock £50 worth of free Bingo.
Terms & Conditions: 18+. New members only, must opt-in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. ‡ Current Jackpots are across selected games.
You can download the Virgin Games app for Apple devices, which allows you to play slots, casino games, and 90-ball games in the Enterprise Bingo room. There’s no Android app as Google doesn’t allow gambling apps in its Play Store. Provided you own a relatively modern smartphone or tablet, you can use the HTML5 site through your mobile browser, and it offers the same range of slots, casino games, poker games, and 90-ball Enterprise games as the Apple app.
Variety & Originality
While Virgin Games only offers two 90-ball rooms and one 75-ball room, all three come with exciting benefits. Enterprise (90-ball) opens 24 hours a day and allows you to play for varying prize amounts as well as jackpots of £5k to £25k for between 5p and 25p per card. Adventure (90-ball) offers the same massive jackpots, bags of chat games, and tickets for as little as 1p. The 75-ball Voyage Room allows you to purchase 100 tickets for just 10p each and play for patterns, blackouts, and jackpots. In addition, the daily Super Links games offer Full House prizes of between £250 and £1,000 every thirty minutes. However, there’s no mention of free bingo games.
The site boasts an extensive selection of non-bingo games to try, including live dealer blackjack, progressive jackpot slots, and poker.
Loyalty & Rewards
Unfortunately Virgin Games does not currently have a VIP Programme or loyalty scheme.