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Diamond 7 Casino Verdict
Overall, we’re seriously impressed by Diamond 7 Casino. It boasts a myriad of games of differing variants, and the unlimited welcome bonus offer is very unusual and exciting. However, the lack of a proper VIP scheme means that the casino only merits a four-star rating from our reviewer rather than five.
Percentage score
Design & Usability
Diamond 7 Casino is operated by one of the biggest names in online gaming – Imperium Network Solutions Ltd. – which also manages brands such as Grand Ivy, Reel Island, Jackpot Luck, Miami Dice, Hello Casino, and Spin Station. Diamond 7 arrived on the scene in 2015, taking players and industry experts by surprise due to its unlimited 100% welcome bonus offer. With slots, table games, live dealer games, jackpot slots, scratch cards, and virtual games from a myriad of software providers on offer, and a series of daily and weekly promotions that allow members to claim free spins, redeposit bonuses, and more, what’s not to like about Diamond 7 Casino? Join us as well find out if it really is as incredible as it seems.
Software & Gameplay
Diamond 7 Casino primarily uses NetEnt software to power its lobby, cashier, and games. This means that it’s incredibly easy to find just what you're looking for, and there’s a vast range of gaming choices available. There are networked bingo rooms like Studio 1 and Barbados Bingo, and networked progressive jackpot slots such as The Pig Wizard and Super Diamond Deluxe. However, there aren’t currently any site-exclusive games.
Safety & Security
Diamond 7 Casino is licensed and regulated by the UK Gambling Commission, as well as authorities in Curacao. GeoTrust SSL encryption is used to secure all sensitive data while it’s being transmitted over the web, and an extensively tested random number generator ensures fair play.
Payments & Withdrawals
According to the Cashier, you can deposit between £10 and £50,000 depending on your chosen payment method, and withdraw between £10 and £100,000.
There’s a frustrating 48-hour pending period before withdrawal requests are processed, and once it’s been lifted, withdrawals are processed with 24 to 72 hours.
Customer Support
We appreciate the fact that you can speak to a member of the customer service team at any time of the day or night via live chat or e-mail. However, it would be good to see a telephone number provided.
Bonuses & Promotions
What makes the welcome offer so unusual is that it’s not capped in any way. However, while it states that you can “deposit any amount you like” to claim your 100% bonus, the terms and conditions say that the minimum deposit amount is £20. But, the fact remains that you can claim as much free bonus money as you like which is extremely unusual. Plus, with your second and third deposit, you can grab as much as £500 extra. The wagering requirements aren’t too bad compared to some other major online casino sites, and they require you to turnover your deposit and bonus funds 35 times.
Diamond 7 Casino also operates a series of weekly promotions, including the Monday Blues Buster (get a 25% bonus plus ten free spins on your first deposit of the day), Mystery Bonus Must Have Tuesday (ten players win a mystery bonus), Break the Bank Wednesdays (claim up to fifty free spins when you reload your account), and Dish of the Day (daily offers sent via email to all members).
Another big plus is that all of these promotions are unique to Diamond 7 Casino.
Device Compatibility
There is a dedicated mobile page, but we only found it by searching the site map. It doesn’t provide any real information about playing on tablets or mobile phones, but it does prompt you to enter your mobile number and click a “Play Now” button. Doing so, initiates a free SMS which provides you with a direct link to the mobile-friendly version of the casino’s website via your device’s web browser. The selection of games is pretty much the same for mobile players, and you can also use the live chat service.
Variety & Originality
The sheer variety of games on offer is impressive to say the least. You can enjoy titles by many different software providers, including Thunderkick, NetEnt, Leander, Genesis, Elk Studios, Amaya, Aristocrat, Evolution Gaming, Lightning Box, Microgaming, NYX, and Quickspin.
The lobby is divided into different sections for each game type such as Table, Poker, Fun and Scratch, Ball, Virtual, Blackjack, Live Casino, Jackpot Slots, and Bingo. Bingo is a pleasant addition to the game library, as it’s usually online bingo sites that stock casino games, not the other way around.
There are sixteen different live dealer games to choose from, including Common Draw Blackjack, Baccarat, Automatic Roulette, Caribbean Stud, Three Card Poker, and Ultimate Texas Hold’em.
The selection is original in so far as you’ll only find it at Imperium Network Solutions online casinos.
Loyalty & Rewards
Diamond 7 Rewards is the site’s loyalty plan, and it instantly rewards you with 100 loyalty points when you make your first deposit. There are five loyalty levels (Bronze, Silver, Gold, Diamond, and Platinum), and you can get promoted to the next level by collecting three LPs for every £10 wagered. N.B., 200 LPs are worth £1 of bonus cash.
Although the Loyalty page states that other ways to redeem your points will be added soon, there don’t appear to be any additional benefits of the scheme bar the option to convert your LPs to bonus cash at present. Plus, we also noticed that you must maintain your current level from month-to-month if you don’t want to be demoted.
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