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MasterSpins Verdict
MasterSpins boasts games from a vast selection of both big and small software providers, and as new games are added almost every week, the options are almost limitless.
Although we would dearly love to see Nektan casinos given the option to add a few of their own special offers and games in addition to the networked ones, we still think that MasterSpins and its sister sites give online casino players (and particularly anyone who wishes to play via their mobile) a great playing experience.
Percentage score
Design & Usability
Nektan’s software gives the companies that own the sites on its network the option to customise the basic website template. Some companies do it extremely well (e.g. Jungle Spins and Pots of Luck) while others make the minimum effort to create a brand image.
In the case of MasterSpins, there’s a unique landing page which gives you an overview of the games and the welcome package, but the black background and simple logo are a little uninspiring. When you click the Sign In or Register buttons, you then see the familiar Netkan format, although the black background and orange font remain the same.
Regardless of any alterations to the out-of-the-box template, Nektan websites are effortless to navigate which works in MasterSpin’s favour.
You can move through the featured promotions using the forwards and backwards arrows or wait for them to automatically rotate. The games lobby sites underneath with a link to the Promotions page just above it.
Software & Gameplay
The games lobby not only lets you search for games, but also includes a list of checkboxes for the different game categories, software developers, and win sizes. This makes it nice and easy to move between the many game variants, and discover new titles that you’ve never tried before.
The games load in a new browser window which can be maximised to full-screen, and you have the ability to look at recommended games, visit the cashier or launch the live chat service.
Safety & Security
MasterSpins is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. SSL encryption protects your personal and financial information while NMI (an external testing agency) has certified the casino’s Random Number Generator software, which assures players that the games are fair.
Payments & Withdrawals
Although Paypal isn’t only of them, there are ample banking options, including MasterCard, Visa, Visa Electron, Maestro, Solo, Boku, Skrill, Neteller, and Bank Transfer.
The Cashier makes it easy to enter promo/bonus codes, and deposit and withdraw predefined amounts as well as manually-entered amounts. Withdrawals are processed within 72 hours.
Customer Support
There are three ways to contact the customer service team – email, telephone, and live chat. The opening hours advertised for both the telephone and live chat services are 8 AM until midnight from Monday to Friday.
Bonuses & Promotions
If you’ve visited a Nektan casino before, you’ll notice that MasterSpins uses the same set of promotions. And, although it would be good to see some unique special offers, the existing promotions are still interesting and varied.
The welcome package has the potential to give you up to £500 in bonus funds plus 100 free spins on Warlords: Crystals of Power depending on how much you deposit to your new account. Deposit £10 or more to claim 100% up to £100 and 25 spins; make your second deposit of £10 or above to get 100% up to £200 and 25 spins; finally, make a third deposit of at least £10 to receive 50% up to £200 and 50 free spins. The bonus wagering requirements are fairly palatable at 30x.
If you’re a keen slots player, keep your eyes peeled for a promotion called Free Spins Frenzy which lets you pick up as many as 100 free spins when you top-up your account. And, on days when the Winning Wednesday promotion is running, you can enjoy a win boost of 15% if Lady Luck is on your side.
Device Compatibility
Despite the lack of information on the desktop site, all casinos on the Nektan network are mobile-ready. So, instead of having to download an iOS or Android app, you just sign-up at MasterSpins using your mobile browser and play from there.
Variety & Originality
Almost twenty software developers contribute to the extensive games library at MasterSpins, including Gamevy, NextGen, Extreme Live Gaming, NetEnt, IGT, and Elk Studios.
The jackpot slots include almost every Blueprint Gaming “Jackpot King” title, as well as others like Divine Fortune.
In addition, there are many Nektan slots like Meow Money and Cave Raiders HD, multiple baccarat, roulette and blackjack variants (including live casino versions), video poker, and casual games.
Loyalty & Rewards
The Privileged VIP scheme sounds like it should be full of elite rewards, and this seems to be the case as VIP-exclusive promotions, dedicated account managers, redeposit bonuses, special gifts, faster withdrawal times, birthday and anniversary bonuses, and priority customer service are just a few of the perks that are mentioned on the VIP page.
There are four VIP tiers, and the minimum deposit amounts for each tier are clearly stated. N.B., you must deposit at least £2,000 to your account to qualify for the lowest tier.
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