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Wicked Jackpots Verdict
Wicked Jackpots is a very good site, with only a few sticking points to hold it back. The slots selection is good and the VIP programme is promising. You have good banking options here and the design is really fun, without being over complicated or gimmicky. A set of interesting promotions really seals the deal. You should have a wicked time here!
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Design & Usability
Wicked Jackpots has a rock ‘n’ roll theme, with a background that shows raised hands making the devil horns at a rock concert. The site also cleverly reworks some artwork from the top slots, putting the leprechaun from Rainbow Riches and Gonzo from Gonzo’s Quest in a rock band, among others. It’s a simple, fun idea that gives the site something a little different.
Registering won’t take you a minute and then you have a simple layout to explore. There’s a top navigation area with very clear buttons, a small bar showing your account information, the graphic panel with current offers and then tiles of games. You have a quick link to help on all pages and the promotions are well presented. This is not a ground-breaking design, but it has a high level of detail and polish.
Software & Gameplay
The slots lobby is neatly laid out at Wicked Jackpots, with games listed as tiles. You have a search box and a simple expanding menu on the left to narrow down your category. It seems a simple thing, but sites without one are very annoying to browse.
You can view an information page about each slot, or just jump straight in. The slots load into a small window, which can be made a touch bigger, but could stand to be bigger still. The overlay includes a generic blue background, quick links for support and cashier and some account information. It’s a good setup, but it would be nice if the game was larger.
Safety & Security
Wicked Jackpots is licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. This in turn ensures fairness, with the site having a page to explain how the random number generator is governed.
This site uses VeriSign security, a very well-known brand, so your details are safe. Lastly, the site has a full responsible gaming section with account limitation options.
Payments & Withdrawals
Wicked Jackpots accepts payments through credit and debit cards like MasterCard and Visa, or through PayPal, EntroPay and PaySafeCard. More e-wallets would be ideal, but PayPal is great to see.
You can also bank via phone or wire transfer here. The system is quick and easy and has its own support. Withdrawals take around 4-7 days for cards, but should be faster for other methods.
Customer Support
You can reach Wicked Jackpots by phone, live chat or email. There’s a toll-free number for the UK, but this is only open 9am to 1am. Fortunately, live chat covers this nicely and it’s good to see as many Cassava sites neglect this service.
The site’s help tab is nicely made, producing a sliding panel with a long list of useful FAQs and guides to getting started. This neat system improves the support situation overall, especially since you can look without leaving your current page.
Bonuses & Promotions
Wicked Jackpots has a big and tempting welcome package, worth £600 over four deposits. Your first deposit here is matched by 100% up to £150, with 50 spins to boot. Your second gets 75% up to £100 with 25 more spins. Your third gets 75% again, up to £200 with 50 free spins. Finally, your fourth gets 50% up to £150, with another 25 spins. That’s a very generous offer, but remember that it comes with a 40x wagering requirement.
This site has some fun offers which stand out from the crowd, each with unique artwork. There are mystery giveaways if you can wager £500 or more, offers like Pandora’s Box with the same kind of mystery reward for a £10 deposit and also slot wagering competitions. You should find something suitable to you at any time, but they do seem to ask a lot in wagering or requirements.
Device Compatibility
Though the main site doesn’t say anything about it, Wicked Jackpots has a full iOS app for iPhone and iPad. Android users can simply access the site on their device browser. Both versions have much the same layout.
The mobile site follows a set template that you’ll see on many Cassava/Dragonfish sites. This is no bad thing, as the mobile site flows along nicely. You have buttons at the top and bottom to get you around, then a sliding set of tiles to help you find games. You’ll find that they have touchscreen control schemes.
Variety & Originality
Though the site only has around 120 games, you’ll find a good mixture at Wicked Jackpots, which uses a variety of providers. Having more than one studio supplying the games generally means more styles and features. You’ll see NetEnt bringing the big names like Warlords, then Williams, Thunderkick and Eyecon among others. This includes over 15 jackpot games.
Table games are less represented here, with just 16 games in total, covering roulette, blackjack and video poker. This does include some live dealer titles, however.
Loyalty & Rewards
Wicked Jackpots has a clear VIP section listed on the main site. This is an invitation only system, with four tiers from Ruby to Diamond. Members can look forward to a welcome bonus, weekly cashback, free spins, personalised offers, a VIP manager, gifts and more. The club looks pretty good, a step up from certain Cassava sister sites.
Players can also earn coins for playing and turn these into credit later on, so there’s something for the long-term too.
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