updated
byBret Allen

Moon Games review

82%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byBret Allen
0%
A quality site, but not quite a giant leap for online casinos
bonuses & offers
first deposit
100%
reload bonus
50%
free spins
N/A
min deposit
£10
slot wagering
40x

Over 18s Only. New players only. Wagering requirements apply. See website for full T&Cs.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Board game selection
  • Strong customer support
cons
  • VIP system is unclear
about Moon Games
platform
  • Dragonfish
owner
  • United Commissions
licence
  • Gibraltar (888 UK Limited)
Launched
  • Aug, 1, 2013
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Paypal
contact information
  • 0800 279 3222
  • Contact Form
social media
  • N/A

Moon Games verdict

Moon Games is a larger-than-life site with a fun, distinctive theme. This is a Cassava Enterprises casino like Costa Games and Wicked Jackpots, so you may recognise the mixture of 888 and NetEnt games, among others. There’s also a huge welcome bonus here, but will you be over the moon with this site?

design & Usability

Your first impression at Moon Games is positive, with a huge splash screen showing the Rainbow Riches leprechaun with a jetpack in outer space! All the site artwork uses this theme, putting the famous slot characters in space suits and so on. This is supported by a starry background and blue and black colour scheme. It’s just different enough to be interesting.

The design of the site is big and spacious, using the full size of the screen. There is the usual top navigation and account area, but it’s a little neater and more spread out than usual. Pages like promotions are easy to find and have artwork. A quick link to chat on all pages really helps matters, too.

customer Support

Moon Games has a good support setup, with the addition of live chat putting it ahead of many other Cassava sites. You can also reach them via phone and email, with different addresses for different queries. The team are professional and should solve all issues quickly.

The site’s help section is on a sliding side panel, so it won’t take you off your current page, plus it has some nice flavour text (‘Earthling phone home’!). This includes game guides and a full FAQ section, too.

bonuses & Promotions

The Moon Games promotions area has some fun intergalactic artwork. There’s a nice mixture of unusual promotions, though some you’ll recognise from other Cassava sites. Pandora’s Box offers a mystery bonus if you deposit on a certain day. The weekly slots battle rewards a share of 1,000 free spins to the most popular of two slots. You also have the ‘moon wheel’ which awards random prizes when you hit wagering milestones.

The site’s welcome bonus is huge, offering up to £1,500 in total. Your first deposit can be matched by 100% up to £500, then your second and third deposits get 50% up to £500. These are some hefty mounts, but you’ll have to wager through them 40 times before withdrawing.

software & Gameplay

Moon Games uses a kind of split view to let you toggle between slots and casino games. There’s also a set of category buttons, plus a search box. The games are listed as tiles and overall, it’s a simple enough system. You can also view some info for each slot.

Slots load very quick here, however they just use a standard pop-up window with no special controls or presentation.

device Compatibility

There is a special page on Moon Games to tell you what they offer, a helpful extra touch which will be useful for players who are less tech-savvy. On this page, you can use a QR code to get the iOS app very quickly. There is no Android app, but these users can access the site directly via mobile browser.

The mobile site is not the most modern or responsive, but it does have a neat layout which makes it easy to use. You have full access to games and your account. The slots are optimised for playing on small screens, with special touch controls.

safety & Security

Moon Games uses VeriSign security, a well-known brand which will ensure the safety of your details. The site also has a very good responsible gaming section with links to helpful organisations.

This site is licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. This in turn ensures fairness, which you can read more about on the site’s fair play page.

variety & Originality

Moon Games has over 300 slot games, which come from a mixture of developers. You have several famous NetEnt slots here, like Jack and the Beanstalk and Motorhead. There’s also the classic Wizard of Oz by Williams and Rainbow Riches by SG Interactive. You’ll also see slots by NextGen, Microgaming, Eyecon and 888 originals. There are over 20 jackpot titles too.

The casino section is not as large as slots, understandably. The site offers 19 titles, which include roulette, blackjack, baccarat, poker and more. You’ll also see a few live dealer games by Evolution.

payments & Withdrawals

You can bank using several methods on Moon Games. The site accepts credit and debit cards like MasterCard and Visa, or there’s PayPal, EntroPay and PaySafeCard. This is a good mix and you also have phone banking and wire transfer as a backup.

The depositing system appears in a pop-up, which is a little annoying, but it’s fully secure and efficient. Withdrawals are easy but take longer than average, plus the minimum is high at £30.

VIP Programme

Moon Games has a VIP Lounge, which offers a smooth, luxurious experience for high rollers. This system is invitation-only but you can contact them to make your case for joining. However, the site is very vague about how the VIP tiers work and what you actually get for your loyalty!

You do get a personal VIP account manager, plus you can earn points through everyday spending and later redeem them for cash.

conclusion

Moon Games is a fun site, with a nice theme that isn’t radical but does stand out. The site is easy to use and has good customer support. The game selection is large and varied, but one or two things are less promising, such as a vague VIP system and very simplistic game presentation. Still, this is a solid site and should provide plenty of fun to new members.

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about Moon Games
platform
  • Dragonfish
owner
  • United Commissions
licence
  • Gibraltar (888 UK Limited)
Launched
  • Aug, 1, 2013
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Paypal
contact information
  • 0800 279 3222
  • Contact Form
social media
  • N/A