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Vegas Spins Verdict
For a new online casino player, Vegas Spins probably looks like a dream come true. However, those of you who’ve been around the block are more likely to see the cracks. If some unique games and promotions were introduced, and the VIP scheme extended to allow regular players with smaller budgets to participate, we believe that Vegas Spins would become a more attractive option.
Percentage score
Design & Usability
The Vegas Spins website is an eye-catching affair that employs neon colours in its logo, and fun images of characters from popular slots like Hook’s Heroes and Fairytale Legends – Red Riding Hood.
The attractive welcome bonus banner dominates the top section of the homepage, allowing you to see what benefits are on offer to new players.
Across the top of the site, there’s a concise navigation menu that allows you to sign up, view the games in more detail, look at the current promotions, and get details of the VIP scheme. It’s handy that the ‘Help’ tab is fixed to the right-hand scroll bar, as if you need assistance, you don’t have to waste time hunting for the support team’s contact details.
Software & Gameplay
The Dragonfish software that powers Vegas Spins gives you a well-designed and easy-to-use interface for both mobiles and desktops. Everything is instant-play, and the games load nice and quickly provided you have a decent internet connection.
Unfortunately, there are no exclusive games, but there are several networked promotions.
Safety & Security
Vegas Spins is licensed and regulated by the Great Britain Gambling Commission and the Government of Gibraltar.
All transactions are encrypted and, therefore, safe from falling into the wrong hands, and a random number generator means that the outcome of each game is consistently fair and random.
Payments & Withdrawals
You can use any of the following payment methods: Paypal, Paysafecard, Entropay, Wire Transfer, MasterCard, Switch, Solo, Visa, Delta, and Maestro.
You can deposit £10 to £20,000 per day, and the minimum withdrawal amount is £30. There’s a 48-hour withdrawal processing time, after which it takes from two to seven days for your funds to be credited to your chosen payment method.
Customer Support
The customer support operating hours are rather confusing, as the Contact Us page states “we are available 24/7 to take care of all of your online casino needs”, yet the contact options only include a telephone number which is manned between 9 AM and 1 AM, and an email address. The lack of live help is also disappointing.
Bonuses & Promotions
If you’re about to sign up, you can qualify for a 100% welcome bonus worth up to £250, as well as 30 free spins for the Magical Forest slot by making an initial deposit of £10 or above. With your second deposit of at least £10, you can claim another 50% bonus (of up to £125) and 15 free spins on Las Cucas Locas. Plus, when you make your third deposit of £10 or more, you’ll be offered a 50% bonus worth as much as £125 and 15 free spins to use on the Fish & Chips slot. All three bonus offers have 40x wagering requirements attached to them, and you’ll need to fulfil these before you can withdraw any winnings as real cash.
Every month, a special promotion (such as the Easter Egg Hunt) makes a guest appearance on the Promotions page. But, there are also ongoing offers like the weekly Battle of the Slots which gives you the chance to win a share of 1,000 free spins, and Pandora’s Box which lets you claim a mystery bonus of between 40% and 100% when you deposit at least £10 on Saturdays. The Vegas Wheel rewards you with one free spin every time you wager £500, and the guaranteed prizes that are up for grabs include coins, bonuses, free spins, and even a trip to Las Vegas.
While the above promotions look fairly inviting, it’s a shame that they’re not exclusive to Vegas Spins (N.B., take a look at Moon Games’ promotions page, and you’ll find almost exactly the same offers).
Device Compatibility
The only way we managed to find any information about playing on mobile devices was by checking the Site Map (not something we feel the average player would expect to have to do), where we found pages for Android, iPad, and iPhone. There’s a Vegas Spins app that you can download for iPhone and iPad which gives you access to over 200 games. The Android page states that you can also download the casino app from iTunes, which is incorrect, but we know from experience that you can play on an Android device by visiting the Vegas Spins website using your phone or tablet’s web browser.
Variety & Originality
Vegas Spins offers you a plethora of live casino games, table and card games, slots, and jackpot games. Plus, you can play many titles in demo mode to get a feel for them before spending real funds.
All of the available games can be found at other Dragonfish sites, although there’s still a good selection to choose from, including Foxin’ Win Scratch, Guns n Roses, Starburst, Rainbow Riches Reels of Gold, 88 Fortunes, Frozen Inferno, Wish Upon a Jackpot, The Big Lebowski, Wonder Woman, Live Baccarat, American Blackjack, Live Three Card Poker, Deal or No Deal Video Poker, Keno, Deuces Wild, and Live Roulette.
While it’s a thumbs-up for game variety, Vegas Spins lacks originality due to its lack of exclusive games.
Loyalty & Rewards
The Vegas Spins VIP Lounge is a clone of the VIP scheme at one of its sister sites, Moon Games. It features four levels (Bronze, Silver, Gold, and Platinum), and you can only become a member by invitation. The rewards vary from free spins on Sundays, weekly cashback, and birthday bonuses to personalised offers, a dedicated VIP manager, and higher withdrawal limits.
Non-VIPs can earn coins through regular play at the site and via the Vegas Wheel. For every 1,000 coins you collect, you can get a £2 bonus.
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