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Slots Zoo Verdict
Slots Zoo goes above and beyond your usual gaming experience, and has created a highly engaging and exciting set of games for you to play on a fully functional and trustworthy website. Their customer support and safety and security is excellent, evident in their thorough privacy policy and large list of payment and support options. If they could just expand their games offering to more unusual or innovative options, this site could be outstanding.
Percentage score
Design & Usability
Set on a backdrop of a cartoon safari scene, the grazing giraffes in front of mountain peaks keep you company as you navigate around the site. Sticking with the animal theme, a squirrel wearing glasses pops up at the top of the home page to offer you 24/7 support, as part of the scrolling banner.
There is some animation to accompany the brown and blue theme, and generally the website looks good. It is easy to navigate, with all the important links categorised at the top of the page in a small header.
Software & Gameplay
Slots Zoo offers you good quality gameplay suitable for both on desktops and mobile devices. It runs seamlessly, and the software that powers the site allows you to play a wide range of games instantly through your web browser. You can also efficiently download the gaming platform for quick access on a mobile or desktop. The lobby and cashier system are well-designed and easy to use, ensuring flawless navigation around the site.
You can also play live and use virtual casinos, thanks to high-class technology which is as quick and runs as efficiently as the rest of the site’s games.
Safety & Security
Slots Zoo utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to their secured servers, which are protected by the latest firewall technology. This means you can be assured that your card details are safely handled, and that they meet the highest security standards for payments, withdrawals and deposits.
The site operates under Master License No. 1668/JAZ, granted by the Government of Curaçao.
For your own user safety, the games are fair random and tested as all the software on this platform is audited by Gaming Laboratories International, a third party auditor, to guarantee the games are fair. All hands are dealt by a certified random number generator, which is also audited by a third party to stop any risk of bias.
They encourage safe and responsible gambling in association with Global Gambling Guidance Group, Gordon Moody Association, Gambling Therapy and GamCare. They also provide a dedicated site page which informs on symptoms and prevention of unhealthy gambling or an addiction, including a list of questions which you can answer to check that you are playing safely.
Payments & Withdrawals
Currently the payment options for deposits are Visa, Visa Electron, Mastercard, PaySafeCard, UKash, NETeller, Skrill and Maestro. Depositing is really easy and takes almost no time at all, and bonus codes can be entered into lobby painlessly. Withdrawal times are standard, usually around five working days once confirmed.
Customer Support
A site operator is on hand 24/7 for any support, questions or queries you might need answering, via the live chat tab at the top right hand side of the home page. This then allows you an instant messaging service with excellent response times.
Along with detailed FAQ’s and game rules, there is a phone number you can call between 9am and 10pn GMT or an email address, if you particular question isn’t answered. Generally the query response time was well beneath average, which we like to see.
Bonuses & Promotions
For new users, there is a 200% welcome bonus when you make a first deposit of £20 or more. If you’re an early bird, there is an 80% deposit bonus available every day between 4am and 7am. Alternatively if you’re more of a night owl, you are eligible for a special promotion of 150% on all deposits made between 1am and 4am any day of the week.
There is a Tuesday top up which gives you a 120% deposit bonus with no redemption cap, and a chance to double your comp points on your birthday, for an even better chance to win big.
Device Compatibility
As mentioned above, you can download the platform to any device anytime. There is also a specific mobile site which can be accessed via the link in the header on the home page. From there all you need to do is scan the QR code shown, or open your browser to the site’s homepage on your mobile or tablet device, to then be redirected to the mobile site. You can bookmark the mobile site and save a shortcut to your home screen and then just log in with your regular user name and password to enjoy Slots Zoo wherever you happen to be.
Variety & Originality
Split into respective categories, you can choose from a number of different games, which include video slots, live casino, card and table games, classic slots, video poker, micro bet, action games and new games. There is lots to choose from, although not a mind-blowing selection when it comes to variation, so despite the choice there is little that is new or original.
Slots Zoo do have a game of the month featured, if you’re looking for something different to try (As of October its Kang Aliens).
Loyalty & Rewards
There are three sections of VIP rewards called the King’s watering hole. If you become a VIP member you will receive an improved exchange rate for your Comp points, which means the conversion rate from comp points to real money gets lower and lower.
If you become a loyal member and regularly use the site, you can be awarded with weekly bonuses exclusive to you. There is also a VIP manager scheme in place so you can enjoy the privilege of being in contact with your own VIP manager who specifically looks after you own interests and offers you the best possible treatment.
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