What we recommend instead
Slotsmoon Casino Verdict
With the addition of more special offers and some exclusive games, we’d happily become regular players at Slotsmoon Casino. It boasts an excellent selection of slots and live dealer games, processes withdrawals relatively quickly, and offers attractive VIP rewards to players from day one.
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Design & Usability
When viewed full-screen, Slotsmoon Casino looks smart and welcoming, although (as we’ve discovered) when you partially minimise it, the menu system fails to display properly, so it’s best to leave it full-size. The brand’s logo is a silver full moon, and some many of the site’s banners extend the nighttime theme with images of stars, planets, and darkened skies.
It’s clear to see where you can sign-up as the “Open Account” button is highlighted in bright yellow, and just next to it, there’s an image of a headset which starts a live chat session when you click it.
The homepage lets you look through the entire games lobby, see members’ recent wins, view details of the VIP club, promotions, and help pages, and perform a game search.
All-in-all, it’s a good design, but if we could change one thing, it would be to make the scroll bar on the right-hand side a different colour so that it’s more visible.
Software & Gameplay
Slotsmoon Casino uses Aspire Global software, which you’ll also find at online casinos like Extra Spel, and Karamba. Its plus points include a simple banking system, fast load times, and a well-structured lobby and help database. The software also allows you to play games in demo mode, which is good if you want the opportunity to “try before you buy”.
Safety & Security
Slotsmoon Casino is regulated and licensed by the UK Gambling Commission and the Malta Gaming Authority. Players can feel safe knowing that their payment details and personal information are protected by 128-bit SSL encryption, and iTech Labs has independently verified the site’s Random Number Generator software.
Payments & Withdrawals
There are many popular banking methods to choose from, including Visa, MasterCard, Bank Transfer, Neteller, Skrill, Skrill 1-Tap, Sofort, Trustly, Giropay, Entropay, Paysafecard, and Instadebit.
You can deposit and withdraw a minimum of £10 per transaction, and the withdrawal processing times for e-wallets is a couple of hours while withdrawals to credit and debit cards can take three to five days.
Customer Support
The customer service team are available via telephone, email, and live chat but only between 8 AM and 11 PM from Monday to Sunday. However, if you’re stuck outside of these hours, you may find the answer in the site’s extensive Help database.
Bonuses & Promotions
All new players are invited to take advantage of the welcome offer, which gives you a 100% bonus of up to £200 plus twenty free spins once you've registered an account and make a minimum deposit of £10. You can also claim forty free spins if you deposit £20 or more on your second day, and another forty free spins if you deposit at least £20 on your third day. Any winnings must be wagered at least thirty-five times before you can request a withdrawal. Plus, you must use your free spins within 24 hours of them being credited to your account.
Sadly, Slotsmoon Casino is a little light on other promotions – in fact, there aren’t any listed on the Promotions page unless you count the VIP scheme and the cashback offer that’s one of the VIP benefits. Therefore, we’d really like to see more offers added such as tournaments, free spins weekends, etc.
Device Compatibility
Despite the fact that Slotsmoon Casino only launched in 2017, the owners have failed to include any information about mobile devices. Our team has investigated whether you can indeed play at the site on smartphones and tablets, and can confirm that there are no Slotsmoon mobile slot apps available. However, you can still play games by visiting the site through your mobile web browser.
Variety & Originality
There’s no denying that Slotsmoon Casino gives you more game variety than your average online casino. Plus, you can enjoy titles from no less than fifteen different software suppliers including Amaya, NetEnt, Microgaming, Neogames, NextGen Gaming, WMS, Quickfire, Play’n Go, Bally, WMS, Evolution Gaming, and Cadillac Jack.
There’s an impressive collection of online slots and classic slots that ranges from 108 Heroes Multiplier Fortunes, Thunderstruck II, and Gnome Wood to Joker Pro, Lady of Fortune, and 7 Sins.
In addition, there’s a good range of scratch cards and casual games including HiLo54, Go 777, X&O, Casino Riches, and Wild Win Doubler.
Both live and non-live table games are available, and just some of the titles on offer are Live Baccarat, Live Immersive Roulette, Live Blackjack, Roulette Lounge, Jacks or Better, and Roulette Royal. While it’s good to see live dealer games on offer, it would be nice if more table games were added to the mix. Plus, some exclusive games wouldn’t go amiss.
Loyalty & Rewards
The VIP programme is made up of seven levels, and progress is achieved by earning comp points. The number of points you must collect to reach each level is clearly explained on the VIP page alongside the available benefits. The top two levels are by invitation-only, so you’ll need to play like a pro if you want access to perks like dedicated account management and personalised offers. Otherwise, the standard privileges are likely to appeal to most players as they range from faster withdrawal processing, birthday bonuses, welcome bonuses, VIP live tournaments, and weekly free spins.
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