What we recommend instead
Gold Spins Casino Verdict
A huge attraction is the unlimited welcome bonus, which high rollers will particularly find an irresistible offer. The impressive range of games is also likely to attract attention from avid online casino players who are eager to broaden their playing experience.
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Design & Usability
The proprietary software that’s used at Gold Spins allows plenty of flexibility with regards to the layout and design of the website. It’s by no means flashy, but the night sky backdrop and the gold text that’s used to highlight key areas, along with the eye-catching welcome bonus banner, instantly make you want to take a closer look.
We like that there’s a progressive jackpot ticker right at the top of the screen which tells you the total amount that’s available to win on the site’s progressive jackpot slots at any given time.
The Gold Spins logo features the club playing card suit on a shiny gold coin, and the tagline of “May All your Spins be Golden” offers players some welcome encouragement without over-promising.
The main menu contains everything you’d expect to find such as Promotions, News, Register, and Support links, and the games lobby sits directly underneath it.
A “chat now” tab is provided at the bottom of every page, allowing you to get instant help whenever you need it.
Software & Gameplay
The software allows you to play games “for fun” or “for real”, and the lobby is structured so that you can quickly browse the multiple games categories such as Jackpot Slots, Live Casino, Table, Poker, New Games, and Blackjack. The instant-play format saves you from the hassle and time of having to download any software, and the games window can be expanded as you see fit.
Safety & Security
Gold Spins is regulated and licensed by the UK Gambling Commission. The SSL encryption that protects members’ personal and financial data is provided by a highly-respected software company called GeoTrust. Although the RNG software is mentioned in the site’s terms and conditions, it would be good to see a more easily readable section on Fairness.
Payments & Withdrawals
The minimum deposit is £20 while the minimum withdrawal is £30, and withdrawal requests are often held in a ‘pending’ state for up to 48 hours before they are processed, after which your funds should reach you within three working days.
The accepted payment methods are Visa, MasterCard, Giropay, Trustly, Sofort, Paysafecard, Dotpay, Skrill, Neteller, and Bank Wire.
Customer Support
The support hours are 24/7, 7 days a week, and you can get in touch via email or live chat. From our experience, the customer service team does an excellent job of responding to queries quickly and efficiently, although we’d be even happier if Gold Spins considered adding telephone support.
Bonuses & Promotions
The welcome offer instantly makes an impact as it’s one of the rare few that invites new members to claim an unlimited 100% bonus. To claim it, you’ll need to make a first deposit of at least £20, and whatever you decide to deposit will be matched by the casino. N.B., if you’re planning on using Skrill or Neteller as your preferred payment method, please be aware that you won’t be eligible for the welcome offer. The welcome offer also comes with 35x wagering requirements.
Although some time-limited promotions are sent to members via email and SMS, there are a further two which are permanent fixtures on the Promotions page. “Tuesday Bonus” offers a personalised weekly bonus to members while “Weekend Celebrations” runs every weekend and lets players claim extra bonus money and free spins.
Device Compatibility
There’s a distinct lack of information on how to play games on mobile devices, which is something we’d like to see rectified. However, the good news is that Gold Spins is very much mobile-friendly, and to start playing games on the move, all you need to do is sign-up or log-in via the main Gold Spins website on your chosen device.
Variety & Originality
Gold Spins gives you a choice of eighteen software providers, and a wide range of game types that includes video poker, casual games, live dealer, blackjack, roulette, scratch cards, slots, and jackpot slots, so variety certainly isn’t an issue!
There are more than thirty jackpot slots, eighteen table games, twenty blackjack games, thirteen roulette games, and thirteen live dealer games.
Although you won’t find any exclusive titles on offer, Gold Spins boasts everything from Renegades, Pegasus Rising, Starburst, and Chilli Gold 2 to Snake Charmer Scratch, Joker Wild Double Up, Live Caribbean Stud Poker, and Red Dog.
Loyalty & Rewards
The Gold Spins loyalty points programme lets you earn a different amount of loyalty points for every £10 spent at the site: roulette (0.25), blackjack (0.5), scratch cards (2), slots (2), and video poker (1). Plus, new players gain 500 free LPs when they make their first deposit. Every 1,000 LPs gets you a £5 bonus to play with.
At the moment, there is no separate VIP programme or level-based loyalty scheme.
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