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HippoZino Casino Verdict
HippoZino Casino is a fun site and has a nice setup for games, though the software lobby really isn’t necessary. Because of this change of sites, you don’t get to see the funky hippo much, so the site becomes bland very quickly. Despite some issues with information being hard to find and high wagering requirements, this is a good site for gaming and should appeal to casino veterans.
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Design & Usability
HippoZino Casino has a quirky logo, using the silhouette of a hippo. The same hippo appears in some of the site artwork, but it’s a realistic hippo rather than a cartoon. Not the prettiest animal to choose, but certainly memorable! To confuse you more, the site’s main background is a gloomy underground cavern! HippoZino seems to be going for a theme of adventure and exploration.
The site is well laid out, with a top navigation area that includes account details. However, like most ProgressPlay sites, once you log in you get a kind of software lobby which uses its own layout. This is a shame, since the main site looks good and you have to go back there anyway for many pages. The software runs fine, but it’s a little small on the screen.
Software & Gameplay
The software lobby uses coloured tabs for the main game categories, then arrows to help you find your way around. You also have a useful search function.
The games load up nice and fast here, plus they appear in a large window. However, the background is just plain and the controls are limited. You do, however, get quick access to chat and banking. In other words, it doesn’t do anything new, but works well.
Safety & Security
There’s a good responsible gaming section at HippoZino Casino, with links to helpful organisations like GamCare. You also have SSL encryption for your payments and Thawte security from the moment you login to the lobby.
This site is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. HippoZino uses the AskGamblers site for a fair complaints service.
Payments & Withdrawals
You can access the cashier with a direct link or through your My Account area, which is built into a floating panel. You should find this system very easy to use, with clear directions. Withdrawals appear to take around the standard 3-5 working days to complete.
HippoZino Casino accepts credit and debit cards by Visa and MasterCard, or you can use Skrill, Neteller, Trustly, PaySafeCard, SoFort, GiroPay, Pay by Phone and more, depending on region.
Customer Support
You’ll have to come back to the original HippoZino Casino site to see the support page, or you have a little live chat option on the lobby. The support page offers a contact form and general information.
There’s a pretty detailed FAQ section on the main site, so this will cover most of your questions. If you do need the team, support is open 24/7 and they’re very helpful, but there’s no phone option.
Bonuses & Promotions
HippoZino Casino has a weighty welcome package worth up to £800. This is delivered through three deposits. Your first deposit is matched 100%, up to £200. Your second is matched 50% up to £300 and your third is matched 100% up to £300. Nice enough amounts, but beware- they come with a high 50x wagering requirement.
There are quite a few regular offers at HippoZino. Each Tuesday the site gives away thousands of pounds of random bonus cash. There are special live dealer offers such as cashback, or game of the day free spins and even a Happy Hour on Sundays. You’ll also see special promos for seasonal events like Easter.
Device Compatibility
HippoZino Casino lacks any special apps or any pages that explain the mobile setup for players. However, you can easily visit the site through your phone or tablet browser, which will work for the majority of devices.
The mobile site is pretty smooth and effective. Some may prefer this to the software of the desktop site, but in any case, it’s a good counterpart and won’t take you long to figure out.
Variety & Originality
There’s a fair variety at HippoZino Casino, over 200 slots with a mixture of providers. You’ll see NetEnt titles like Wild Wild West and Gonzo’s Quest, Microgaming titles like Game of Thrones and jackpot games like Treasure Nile. There are some really quirky games too, like Andre the Giant by NextGen. Elk Studios, Nyx, Big Time Gaming and more have contributed games here.
The addition of some casual games and a reasonable table game setup make this site pretty interesting to play on. You’ll see poker, roulette and blackjack in various configurations, with live dealer games too. These are great for getting a taste of the real casino atmosphere.
Loyalty & Rewards
HippoZino Casino has a loyalty points system, so you can earn points by playing your usual games and later convert them to credit. Details of this are given in the account area.
The site also has a VIP Club, which is a five-tier system. You can climb the ranks by collecting loyalty points. You begin at Bronze with the standard site rewards like customer support and convertible loyalty points (which don’t really count as VIP rewards, do they?). Higher tiers get special gifts, personal account managers, birthday gifts and VIP support. The system could use more information, for the amount you’re expected to spend.
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