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Cosmic Spins Verdict
While Cosmic Spins is by no means perfect, the casino has still got a lot going for it. For example, the software is easy to use, there are high levels of security, live chat is available during peak hours, mobile play is supported, and there’s an excellent and varied range of games to choose from, but we would dearly like to see more payment methods added and the wagering requirements lowered,
Design & Usability
You don’t need a powerful telescope at your disposal to enjoy some stargazing at Cosmic Spins as the website is full of astronomical delights.
The “Cosmic Spins” logo at the top of the screen features a ring around the “o” of “Cosmic” like the rings that run around Saturn.
In the advertising banner that automatically scrolls through the current promotions (including the welcome package), there are images of the Moon and other planets belonging to the Milky Way, and twinkling white stars.
At the top-right, the members’ area allows you to create a new account or log in if you already have an account, and there’s also a horizontal menu that includes Casino, Promotions, VIP, and About.
If you need assistance, simply look for the sticky purple “Support” button at the bottom-right. Next to the support button, you can also see the current time so that you can keep track of how long you’ve been playing for.
Software & Gameplay
Cosmic Spins uses Betable software which seems nice and easy to use.
Games can be enjoyed in a re-sizeable window that includes links to live chat, your account, and the cashier.
The pages load relatively quickly and the menu system makes it easy to move between the different areas of the casino.
Safety & Security
Cosmic Spins is regulated and licensed by the UK Gambling Commission. The site carries a current SSL certificate and any financial transactions are processed via Worldpay.
There are also responsible gaming pages that explain how to get help for problem gambling, set deposit limits, and request a time-out or self-exclusion.
Payments & Withdrawals
Now that customers are no longer allowed to use credit cards to gamble with, Cosmic Spins can only accept Visa Debit and Paypal which is a pretty limited choice.
Withdrawal requests are typically processed within 3 to 5 business days.
Although Cosmic Spins claims that its “customer service team won’t leave you feeling alienated”, if you’re playing outside the hours of 8 AM and 10 PM BST, you’ll have to wait until the support team is back online.
Also, you can only get help via live chat and the online contact form as there’s no email address or telephone number provided.
Bonuses & Promotions
The welcome package is offered to all new players and it could see you enjoy as much as £150 of bonus funds plus 150 free spins.
The package is awarded in 3 parts as follows:
Make your first deposit of at least £10 and get 100% up to £50 plus 50 free spins.
Make your second deposit of at least £10 and get 50% up to £100 plus 50 free spins.
Make your third deposit of at least £20 and get 50 free spins.
Although the welcome package looks fairly generous on the surface, the high wagering requirements of 50x your deposit and your bonus may leave a sour taste in your mouth.
The casino usually changes its promotions every month, but it frequently offers bonuses on qualifying deposits, free spins, and cashback.
Cosmic Spins doesn’t offer any mobile apps as the website fully supports mobile devices, making it a functional mobile slots site.
So, in the same way that you’d open your web browser on your desktop and create an account before playing your chosen games, you’d do the same using your smartphone or tablet.
Variety & Originality
The lobby allows you to look at the casino’s “Top Picks” or apply category filters such as Slots and Roulette.
There are hundreds of slots to choose from including Leprechaun Song, Release the Kraken, and Super Striker.
Cosmic Spins caters well to card and table game fans with classic titles like European Roulette, Single Deck Blackjack, and Mini Baccarat, as well as several NetEnt live dealer games.
There are also some Video Poker games such as Jacks or Better Double Up and Deuces Wild.
Loyalty & Rewards
VIPs at Cosmic Spins are welcomed by invitation-only, and once you’ve gained entry to the VIP club, you get access to a host of rewards, tailored bonuses, and a dedicated account manager.
Just some of the perks are faster withdrawals, bigger bonuses, VIP hospitality, and loyalty bonuses.