Ladbrokes is one of the best-known names in UK sports betting, and as well as operating over 2,700 betting shops across Europe, it also boasts a vast online gaming and betting portfolio. On top of its excellent reputation as a trustworthy operator which has won multiple awards, Ladbrokes Casino has a superb game selection, a 24/7 customer service team, and an achievements-based system that allows you to earn coins to spend in the virtual Sunday Market. Filled with high hopes, our reviewers set off to see if Ladbrokes Casino is truly one of Britain’s best online casinos.
Ladbrokes Casino has benefited from several design improvements since it first launched, and its most recent incarnation results in a stylish, slick, and informative website, which is a pleasure to use. Like one of its biggest competitors – William Hill Casino – it proudly displays its other online offerings across the top of the screen, allowing you to sample poker, bingo, live casino, sports, in-play, exchange, virtuals, lottos, and mobile options whenever you desire.
The website uses the trademark red-and-white Ladbrokes colours, and a scrolling banner is displayed on the homepage to show you potential items of interest such as the welcome bonus, current promotions, and largest progressive jackpots.
The main menu is quite extensive, but this is only because there’s so much choice on offer. There’s a Quick Start Guide and Help page, sections for news and VIPs, time-limited promotions and regular promotions, a link to the site’s online store, and the different game options.
You can quickly sign-up via the box at the top-right of the screen, and once you’re logged in, you can access your account with a single click.
We’ve found the customer support team to be totally professional, knowledgeable, and helpful, and they’re available to assist you around-the-clock via live chat, telephone (free from within the UK), or email. If you’re new to the site, you may also find the Help and Quick Start sections very useful.
Even if you’ve never touched a football, you can still score a hat-trick when you join Ladbrokes Casino as there are generous bonuses available on each of your first three deposits. The first one gives you 100% up to £500. With your second deposit, you’ll get 50% extra up to £500, and with your third deposit, you can claim a 125% bonus of up to £500. Each bonus requires a minimum deposit of £20, and comes with 20x wagering requirements. Once you’re a member, you’ll see a section on the Promotions page called My Daily Bonus which allows you to qualify for a different offer every day such as slot bonuses, reload bonuses, and comp points.
Many of the time-limited promotions are sent to members via email, but you can also take advantage of a variety of offers in the online Bonus Store. The store lets you purchase treats like free spins and prize draw entries with the comp points you collect by playing your favourite games.
Ladbrokes Casino runs on Playtech software which doesn’t require you to download anything prior to playing, and can also be found at sites like William Hill Casino and Gala Casino. The gameplay is sleek, with smooth and reliable games that are designed using cutting-edge technology.
The lobby is attractive and sensibly laid out so that you can view the available games by different genres such as Jackpots, Table and Cards, Slots, New Games, Favourites, and Movies & TV. Hovering your mouse over any game will give you the option to play it or favourite it. It’s easy to spot which titles are available on mobile devices thanks to the mobile icons which are displayed on the images of the relevant games. We also found one exclusive slot on offer - Legacy of the Wild – and it would be good to see more exclusives added.
There’s a dedicated Mobile page where you can scan QR codes that take you to the iOS and Android mobile apps, plus there’s another QR code which lets you play at the mobile-optimised Ladbrokes Casino website if you’d rather not download an application.
Ladbrokes Casino is regulated and licensed by the UK Gambling Commission, and is Gamcare certified. A random number generator is used to guarantee every outcome of each game (bar live dealer games) is fair, and your information is protected at all times by Thawte SSL encryption.
If you’re hoping to find a wide variety of games at Ladbrokes Casino, you’re highly unlikely to be disappointed by the sizeable selection of slots, jackpot slots, casual games, video poker games, card games, table games, and live dealer games on offer from multiple suppliers including Playtech, IGT, NetEnt, OpenBet, and Ash Gaming.
Plus, because you can enjoy even more top titles by visiting Ladbrokes’ Poker, Slots, Games, Live Casino, and Bingo sites, it’s hard to imagine ever running out of options. There are almost fifty jackpot games to play including Age of Gods – King of Olympus, Gold Rally, Thor, Monty Python’s Life of Brian, Iron Man, and Beach Life. It would, however, be good to see more exclusive games made available.
There’s an incredible choice of payment methods on offer that let you transfer money in and out of your account with ease. They include Paypal, Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, Maestro, Switch, Entropay, Skrill, Neteller, Paysafecard, Bank Transfer, Envoy, and Pre-Paid Cards.
You can deposit between £5 and £99,999 and withdraw between £5 and £55,000 per transaction, and although you should allow up to three working days for withdrawal requests to be processed, we’ve found they’re often much quicker.
VIPs at Ladbrokes Casino earn better rates on comp points, and can take part in VIP-exclusive promotions. However, even non-VIPs get comp points at the rate of one point per £10 wagered which can be converted into cash, and when you take part in the Game of the Week promotion, you’ll get double comps. As we mentioned earlier, you can also earn coin rewards by completing challenges, and you can trade your coins for cash prizes in the online shop.
We can highly recommend Ladbrokes Casino as one of the best online slots sites out there. The top-quality live dealer games are a strong highlight, as are the unique challenge-based rewards system and Bonus Store.