updated
byAva Louise

HeySpin Casino review

71%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
71%
A decent slots site that might be worth saying hey to every now and again
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Shared but interesting VIP scheme
  • Decent support options
cons
  • Lacking 24/7 support
  • No original or exclusive games
about HeySpin Casino
platform
  • Proprietary
owner
  • Aspire Global International Ltd
licence
  • Sliema (AG Communications Ltd)
launched
  • Oct 12, 2016
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
  • 02033 189367
  • Contact Form
social media
  • N/A

HeySpin Casino verdict

HeySpin Casino is brand-new to the online casino circuit as of mid-2017. It stocks more than two hundred games from many different software providers including Microgaming, Amaya, NetEnt, and Quickspin, and is operated by industry veteran, Aspire Global International Ltd. HeySpin Casino considers security, privacy, and entertainment its top priorities, and welcomes new players on board with a 100% introductory bonus of up to £200. So, to spin or not to spin? That is the question!

design & Usability

The design of HeySpin Casino follows the usual Aspire Global layout. This format includes a main menu bar containing Casino, Live Casino, and Scratch Cards followed by a sub-menu containing Help, Promotions, Games, and Exclusive Club.

The advertising banner scrolls between the welcome bonus offer and a “Hot Game Alert”, the latter of which was the Game of Thrones slot on our last visit to the site.

The games lobby is displayed on the homepage, and is divided into eight different categories including Recent Games, Casino Games, and Video Slots. There’s a separate section dedicated to the site’s latest winners, and an area at the top-right where you can set up an account, log-in, contact the customer service team, and change the default language.

While HeySpin Casino is well-designed and user-friendly, the lack of graphics doesn’t make it stick in your head, although the bright blue background gives it a lively and inviting look.

customer Support

Support is available seven days a week but only between 6 AM and 11 PM. You can contact the customer service team by email, live chat or telephone.

bonuses & Promotions

With your first deposit of at least £10, you can claim a 100% welcome bonus of up to £200 and twenty free spins. If you then deposit £20 or more on your second day as a member, you gain an additional forty free spins, and if you deposit another £20 on your third day, you get forty free spins. Winnings must be played through thirty-five times before you can convert any bonus funds to withdrawable cash.

At the time of our review, there are no other promotions listed on the site which is disappointing.

software & Gameplay

HeySpin Casino uses Aspire Global software, which you’ll also find at sites such as Barbados Casino, Karamba, and Kaiser Slots. It’s a mobile-friendly, instant-play platform that offers quick load times, a simple banking system, and games that can be played in either real cash or demo mode.

device Compatibility

Although HeySpin Casino is developed in HTML5, which means it’s compatible with just about any modern tablet or smartphone that has a web browser and internet access, there are no details about this on the desktop version of the site. You won’t find any HeySpin Casino mobile apps either.

safety & Security

HeySpin Casino is licensed and regulated by the United Kingdom Gambling Commission, as well as the Malta Gaming Authority. An independently verified Random Number Generator is used to give fair and random results for the games, and your personal and financial details are kept safe using top SSL encryption.

variety & Originality

HeySpin Casino is home to more than 200 games from Elk Studios, Microgaming, Lightning Box Games, Thunderkick, NeoGames, Amaya, and NetEnt. As you’d expect from the brand’s name, online slots are in abundance, and they include titles like Blood Suckers II, Starburst, Fruity Friends, Divine Fortune, Egyptian Magic, Avalon, and 108 Heroes Multiplier Fortunes.

The section labelled “Scratch Cards” contains an exciting and eclectic mix of scratch cards and casual games such as Hit the Bank, Slot 777, X&O, Sampo, Roll the Dice, and Disco Keno.

There’s a section dedicated to live dealer games, including Live Immersive Roulette, Live Auto Roulette, Live Blackjack, and Live Baccarat Squeeze. The non-live table games are limited to just three seven – Joker Poker, Roulette Pro, Roulette Lounge, Blackjack Solo, Blackjack Classic, Jacks or Better, and Roulette Royal.

As for originality, if you’ve already played at other Aspire Global online casinos, you won’t find anything different at HeySpin Casino.

payments & Withdrawals

You can use any of the following payment methods: Paysafecard, Giropay, Neteller, Wire Transfer, Entropay, Skrill, MasterCard, Visa, Maestro, Instadebit, ClickandBuy, Zimpler, Euteller, Trustly, and UseMyFunds.

There’s a 48-hour pending period for withdrawal requests, and on the next working day, withdrawals are processed immediately.

VIP Programme

Although HeySpin Casino claims to have an “Exclusive Club”, this is only true in so far that “exclusive” means the Aspire Global network. The club is a VIP rewards system that is open to all depositing players, and it includes seven different tiers, the top two of which can only be accessed by invitation. There’s a good variety of benefits such as entry to VIP live tournaments, monthly cashback, personalised offers, birthday bonuses, higher reward point redemption rates, personal account management, and free spins.

conclusion

While HeySpin Casino might lack character, it’s still a good online casino for players without big expectations. The VIP scheme and welcome offer are both generous, and the addition of live dealer casino games will be appreciated by many.

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about HeySpin Casino
platform
  • Proprietary
owner
  • Aspire Global International Ltd
licence
  • Sliema (AG Communications Ltd)
launched
  • Oct 12, 2016
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
  • 02033 189367
  • Contact Form
social media
  • N/A