Wide variety of games from numerous different providers
Gameplay is smooth no matter whether you play on your computer or on a mobile device
Currently no VIP programme in the UK
There aren’t many promotions and those already here could be better
HeySpin Casino Verdict
Overall, HeySpin Casino is a good new option for casual and dedicated players alike. They get the basics right: security, payment and device compatibility are all what you’d expect, and there are plenty of games on offer from a host of trustworthy providers. It’s a little disappointing that there’s no VIP programme in the UK yet, and the design of the site could improve slightly, but if you’re after a space to play your favourite slots and games, you could do a lot worse than HeySpin Casino.
Design & Usability
The site is easy enough to navigate, but in parts feels a little dated for a website established in 2020. The black and grey colour scheme is fairly easy on the eye, and it allows games and other features to stand out with bright colours – on the home page, there are various buttons along the top of the screen, above a reel advertising the Welcome Bonus and then all manner of different games. You can filter by category, search alphabetically, or look for a specific game or provider – alternatively, simply look through all games to find one that takes your fancy. Right at the bottom, there are links to important information, which is useful too.
Software & Gameplay
With HeySpin Casino being provided by Aspire Global International Ltd. the gameplay is good. Plenty of big name providers are featured here, from NetEnt and Microgaming to Play’n Go and Pragmatic Play, and whether you go for a standard slot or one of the table games on offer, you should definitely be pleased with the gameplay here.
Safety & Security
The casino is regulated both in the UK and in Malta, and they utilise the latest 128-bit Secure Socket Layer (SSL) encryption technology to keep users’ data private and secure. Moreover, HeySpin Casino also makes use of a Random Number Generator to ensure fairness in their games – excluding live games and sports betting.
Payments & Withdrawals
When depositing money, there are plenty of options offered by HeySpin Casino. Visa, MasterCard, Skrill, Neteller, PayPal, Astropay and PaySafeCard are all available if you’re dealing in £, and the money will appear in your account straight away! When it comes to making withdrawals, the time can vary slightly however – different options will take up to two, four or six days. Not all deposit methods are available for withdrawal, so that’s also worth bearing in mind.
When it comes to customer support, you can find a ‘Help’ button near the top of the screen. When you click on it, you’ll be met with plenty of useful information and FAQs too, as well as a link to the ‘Contact Us’ section – here, you can email the support team or try the ‘Live Chat’ function, which is active seven days a week from 7am to 11pm GMT.
Bonuses & Promotions
The promotions on offer at HeySpin Casino are reasonable, but we’ve seen better elsewhere too. New players get 100% up to £25 and 25 spins on Starburst, with a wagering requirement of 35x and a minimum deposit of £10. The bonus must be wagered within 21 days of it being credited to your account too.
Other promotions run at various times, such as the Goodbye Winter, Hello Fun Gamomat £5000 – by playing on a few selected games you have the chance of winning up to £2000, with no wagering required on money prizes. However, it does feel as if the promotions are a little sparse, and it would be good to see more introduced as time goes on.
Terms & Conditions: New players only. 18+. Min deposit £20. Wagering requirements apply 35x.
Like most online casinos, HeySpin Casino is fully optimised for mobile play, and you’re unlikely to experience any problems. No matter whether you prefer playing on your smartphone, tablet or computer, the website is sure to be compatible with your browser of choice, and there’s not even a need to download an app! The availability of games when playing on mobile devices is impressive too.
Variety & Originality
At the top of the screen, you can choose either ‘Casino’ or ‘Live Casino’ – enter the Casino for slots, jackpots and table games. There are a whole lot on offer, from iconic slots like Starburst and Book of Dead to various roulette games and some lesser-known slots too. Go for the Live Casino instead and you’ll be faced with numerous live games from baccarat to poker to blackjack, and there’s sure to be something for everyone. With HeySpin Casino, you’re unlikely to find yourself bored.
Loyalty & Rewards
HeySpin Casino do offer a VIP programme, but it’s not currently available to UK players. The programme itself looks impressive, with Reward Points up for grabs – these can then be exchanged for Bonus Money – and various levels to move up too as well. It would be good to see the VIP programme brought to the UK soon, as it’s something that all players are likely to enjoy.