PocketWin Casino Verdict
While PocketWin is a good little site, the lack of games and product variety will definitely be a turn-off for some players. However, if you’re happy to try out some new in-house games, and make the most of the bonuses and promotions on PocketWin, you’ll probably enjoy. It’s a smaller casino, so if that’s what you’re looking for, it more than fits the bill.
Design & Usability
PocketWin is designed for mobile play; it’s easy to use and has a simple yet engaging appearance. On the home page, there are a number of buttons across the top of the screen, and you can scroll down to check out some of the games on offer. At the bottom of the screen is some other important info too. However, there doesn’t seem to be a way of finding a specific game – like a search engine tool. That said, there aren’t as many games here as on a lot of other casinos, so it might not be difficult to spot what you’re looking for anyway.
Software & Gameplay
While we’re missing the great gameplay from well-known providers, PocketWin – being owned by In Touch Games – runs on their platform, and it’s unlikely to disappoint. While PocketWin utilises the mobile In Touch platform, you’re free to play on your computer and won’t have any problems. Meanwhile, if you’d like to try before you buy, you can give the demo versions of the games here a go – they work just as well!
Safety & Security
The casino makes use of industry-standard security and encryption technology to protect players’ data, and all games are fair. Meanwhile, PocketWin are licensed and regulated by the United Kingdom Gambling Commission, one of the most stringent and trustworthy regulatory bodies, so this is a casino you can trust.
Payments & Withdrawals
For most methods of deposit, the minimum amount is £5, but when paying by phone, players can deposit just £3. There are a few different ways to deposit, including PayPal, Paysafecard and both Visa and MasterCard, while if you want to withdraw you have the options of direct bank transfer, PayPal and debit card withdrawal. Withdrawals for depositing customers are processed within one working day, while withdrawals for non-depositing customers will be processed within three.
The minimum deposit amounts are good, and the withdrawal processing times are reasonable, but we’re let down by the lack of methods for both payment and withdrawal here.
When going onto the ‘Support’ page, you’re met with a few options. There are a number of FAQs, so it may be worth checking these first, or you might decide to launch the live chat service. There’s also a number you can text, from which they’ll call you back for free, and an email address which you can use to contact an advisor too. No matter how you prefer to get in touch, there should be an option for you.
Bonuses & Promotions
When you create an account with PocketWin, you’ll get up to £10 bonus credit and they’ll match your deposit by 200% up to £100! The wagering requirement is 40x, while the maximum withdrawal from up to £10 bonus winnings is £50.
Aside from the welcome bonus, each month there’s a Game of the Month Bonus! PocketWin aim to release one new game a month, and it’ll always come with an exciting perk, which could be free spins, a deposit match offer, or some bonus credit. When you refer a friend to the casino and they create an account, you’ll get a £5 bonus, and receive a bonus worth 50% of their first deposit too, while regular players might get some weekly bonuses sent via text too.
Terms & Conditions: 18+. New players only. Up to £10 bonus credit and up to 200% first deposit match available via Feature Game. Deposit match available after first deposit. Max bonus £100. 40X wagering requirement. £10 bonus credit 7 days expiry. Deposit bonus 30 days expiry. Max withdrawal from up to £10 bonus winnings is £50. Full T&Cs Apply.
You’ll be able to play PocketWin on most mobile devices, from smartphones to tablets, and you’re unlikely to run into issues when doing so. There are plenty of games available for mobile play, so all you need to do is run the casino on your chosen browser. PocketWin doesn’t have an app as such – instead, you’ll be sent a link to download your chosen game to your smartphone or tablet, after which you’ll be able to play.
Variety & Originality
PocketWin is let down slightly by the relative lack of slots available to play at the casino. While there are a number of slots, as well as bingo and casino options, too choose from, the selection here isn’t as large as on many of PocketWin’s rivals. You won’t see your favourite games from big-name providers like NetEnt and Microgaming here, but nonetheless there are some good games here – you’ll likely find one that takes your fancy. It’d also be good to see some more live casino options – the focus here is definitely on slots.
Loyalty & Rewards
Players have the opportunity to get loyalty points, which can be turned into bonus credit at the Loyalty Shop. There are plenty of other gifts up for grabs too, from gift vouchers to experience days to games consoles, but these are likely to take a long time to save up for – most players would probably go for the bonus credit, which can be as little as £3! It’s not the most developed VIP programme we’ve seen, but it adds a little extra fun to the experience.