updated
byBret Allen

PocketWin Casino review

80%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byBret Allen
80%
Unique slot games help PocketWin stand out
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Unique slot games
  • Great VIP system
cons
  • Lacking big-name slots
  • Very few casino games
about PocketWin Casino
platform
  • Proprietary
owner
  • Intouch Games Ltd
licence
  • Halesowen (InTouch Games Ltd)
Launched
  • Mar, 21, 2016
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A

PocketWin Casino verdict

PocketWin Casino is a very bright and friendly site, aimed at mobile players as the name suggests. This is an Intouch Games site, who also operate mFortune Casino and Mr Spin. This site offers good promotional terms and a host of original games, so can you pocket a win here?

design & Usability

The layout of PocketWin Casino is a little confusing at first because you don’t have a top navigation bar once you log in. You have an account section which is nice and easy to navigate, but otherwise it’s straight to the games. Of course, some may prefer it this way. To find other things like promotions, head down to the site footer.

When it comes to appearance, the site is very colourful and friendly, but lacks any specific theme or characters. There is a pleasant mountain background, but that’s about it. Still, by and large, this is a pleasant and easy site to explore.

customer Support

Click on the Support link at the bottom of the site to find the FAQs, which are pretty helpful and cover many topics. You also have a support side icon which expands to give you contact information.

You can reach PocketWin Casino through email or phone, but sadly there’s no live chat. You can request a callback, however. The team are friendly and available 24/7, so all is not lost without chat.

bonuses & Promotions

PocketWin Casino starts strong with a £5 free bonus just to get you started, though you need at least £30 to withdraw by card (prior to making a deposit), so it’s really just to look around with. Your first deposit is matched by 100% up to £100, another nice offer. Better yet, this site only asks for your winnings to be wagered through once, which is far less than other sites. Do not however that deposited money is combined with the bonus money and cannot be withdrawn before spending it. Winnings are wagered before bonus money, too.

Otherwise, there are very few promotions here. You can claim a 10% reload bonus on every deposit, but of course this also means your deposit is being combined at bonus cash again. You may spot the occasional extra offer on the site’s social media.

software & Gameplay

The games are very easy to find here, arrayed in simple columns with large icons. There is no search function but you can narrow down popular games, slots or casino. There are not that many games here, so it isn’t a big deal.

The slots load into a special menu here, a little small, but with a special background matching the game and a host of options and controls. You can see depositing controls, more games, mobile play info, read features about the slot and more. This system makes it very easy to send the games over to your mobile too.

device Compatibility

PocketWin Casino is definitely aimed at mobile users and directs you to play by mobile all the time. You can easily get links to the games sent to your phone at any time.

This site is unusual in that the games are loaded to your phone individually, rather than having one app for the whole site. This goes both for playing through browser and getting the apps from the iTunes store. However, these games are very well suited to mobile and clearly built with it in mind.

safety & Security

PocketWin Casino has a clear responsible gaming section and has a certification from Gamcare, so they meet all the requirements for player protection. Not much is said about fairness but this should be ensured by the license.

The site is licensed and regulated by the UK Gambling Commission, with full information on the site footer. You also have VeriSign digital protection here, so your details are in trusted hands.

variety & Originality

There is not much variety at PocketWin Casino as the selection is small, but it has originality in spades. All the games here are original and exclusive, made by Intouch’s own team. You won’t find any NetEnt games here, but you also won’t find these games anywhere else, which is a big selling point. The site doesn’t even share its catalogue with mFortune.

You’ll see only 19 slots here, but they include brilliant titles like Cheese Chase, Jackpot Agent and Alice in Wongaland, based on popular themes. There are jackpots on most slots. You have a poker game, roulette game and blackjack game too, but that’s about it for table games. Last but not least, there’s bingo for a change of scenery.

payments & Withdrawals

PocketWin Casino has a very simple cashier system, using large icons on a panel. Withdrawals may be a little slow, with 3 processing days. The minimum bank withdrawal is £10, but this is £30 until you’ve deposited at least once.

This site accepts MasterCard and Visa, or PayPal, PaySafeCard, Skrill and mobile bill payments.

VIP Programme

You can find details of PocketWin Casino’s VIP club on the promotions area. This is an invite-only system, but you can also gain instant access if you deposit £500 or more on your first deposit, as well as receiving £250 bonus credit.

VIP members get a welcome bonus, dedicated support, unique promotions, special gifts and hospitality events. These include things like concerts, holidays and other first-class experiences. You can also get sneak previews of new games! Not only does this system offer a lot for high rollers, but everyday players can earn loyalty points and spend them in the site shop, for prizes, credit, keyrings, games consoles and even supermarket vouchers!

conclusion

PocketWin Casino is a very good site in many ways, but it also has lots of little problems. Some players won’t like the lack of big-name games, or roulette variants. However, if you want something different, this is a great place to go. The slots are unique, the site feels different to most and you have plenty of mobile options. Watch out for the bonus credit situation, but otherwise the low wagering requirements should appeal to most players.

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about PocketWin Casino
platform
  • Proprietary
owner
  • Intouch Games Ltd
licence
  • Halesowen (InTouch Games Ltd)
Launched
  • Mar, 21, 2016
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • Entropay
  • Paypal
contact information
social media
  • N/A