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Gala Spins Verdict
Gala Spins is a quirky site and though it’s new and a little unsure in places, it has great promise. The game selection may be small, but the presence of exclusives makes it interesting and gives new players a real reason to check it out, as well as the neat welcome bonus. This is a modest, casual site aimed at fun play, worth adding to your roster of favourite sites.
Percentage score
Design & Usability
Gala Spins kicks off with a little reminder that this is part of the Gala Bingo brand- if you’re already a member, you can use the same login. The site is very open and colourful, with everything appearing as panels floating over purple clouds. The site uses original artwork and images from slot games to add character. It’s a very nice design and feels modern.
The layout is similarly fresh, with large tiles and vertical scrolling. It feels intuitive and breaks away from the quite regimented templates that many sites use. There is a top navigation bar as usual, so you can still find your account info and the main site areas with ease. It’s a very fluid, smartly made site.
Software & Gameplay
There are two sections at Gala Spins, for slots and games, with the latter just having some extras like scratch cards. The slots can be searched, rearranged or sorted by various criteria. They are presented on tiles. The network is speedy here too.
Games load into a pretty big window, with a simple strip at the top for site controls. You can go full screen, deposit, see the time and navigate back. A nice, simple layout.
Safety & Security
Gala Spins is operated by Gala Interactive Limited and licensed by the Government of Gibraltar and the UK Gambling Commission. The site has a long history and is a very trusted brand. The main site is lacking a security certificate, which is perhaps because it’s very new, so we hope to see that updated soon. Transactions are still covered by encryption, thankfully.
The site has a good responsible gaming policy and they use the IBAS service to guarantee fairness.
Payments & Withdrawals
There is a simple built-in cashier at Gala Spins, which you can follow with ease thanks to big, bold icons. Withdrawals take around 2-5 working days as per the main Gala site. Overall, it’s an easy and efficient system.
Payment methods accepted include Visa, MasterCard and Maestro for cards, or Eco, PayPal, Skrill, Neteller, PaySafeCard and PrePaid card. A very good selection and it’s good to see PayPal.
Customer Support
Help is a little bit hidden, despite the clever design. You’ll have to accept and close a cookie warning before you can see the very bottom of the page, where the help link is squirreled away. This actually takes you to the main Gala Bingo help centre, which is surprising but works fine, since it contains a big set of useful FAQS.
Clicking the contact button on the main site gives you a kind of interactive help process, which annoyingly you have to go through to get to actual contact options. They should just be readily visible. Gala Spins can be reached by email, live chat, or phone, so at least the methods are good. The team are great, as has been (mostly) proven by Gala Bingo support reviews.
Bonuses & Promotions
The promotions use brilliant artwork here, but they are very limited, perhaps because the site’s new. You can get bonuses for use on certain slots, which is part of the site’s focus on its original games.
In fact, this is how the welcome bonus works. It’s quite modest, seeming to lean towards responsible play. You can get £30 bonus for Sugar Rascals if you deposit £20. The wagering requirement is lower than usual, only 20x. Another offer is the Cash Pot Slot, where every wager has a chance of winning a daily £500 jackpot.
Device Compatibility
There is little mention of mobile of the Gala Spins site, but there is a link to the app store to make it clear they have an iOS app. The site can also be loaded onto a mobile or tablet browser with ease. The layout is much the same.
The mobile slots site is as dynamic and responsive as the main site, sitting neatly on the small screen. The games load with just a few taps and work just fine on mobile screens, in landscape mode. It isn’t the smoothest mobile site ever, but you can tell that it was designed with this in mind.
Variety & Originality
Originality is strong at Gala Spins, thanks to a set of original games that are exclusive to this site. It’s great to have a real reason to join a new site. The new games include Cashpot Slot, Gala Bingo Slot and the flagship, Sugar Rush Rascals. There’s also an exclusive progressive jackpot to be won.
The price for this is a lack of mainstream slots, but you’ll still find around 50 games with some fun titles like Worms Reloaded by Blueprint. Other providers include IGT, Big Cat Studio and Virtue Fusion. This site does not have any roulette or table games, focusing instead on casual slot play.
Loyalty & Rewards
There is a Gala Spins VIP Club on offer here, which has a dedicated team and special promotions. For example, spend £50 on Gala Spins during the weekend to gain a £10 bonus. There are four VIP levels, from Bronze to Platinum. Higher levels get more offers, like daily deposit bonuses and a guaranteed share of £7,000. You can have the full VIP treatment too, with parties, events and concerts.
Entry appears to be invite only, but there is also a loyalty point system which allows everyday users to build up some reward credit.