What we recommend instead
Cupid Slots Verdict
Cupid Slots has a fun and interesting selection of games from both small and large software companies. The romantic theme will appeal to some but not all players, and there’s a good mix of promotions to take advantage of if you’re happy to make a deposit to qualify for them. While Cupid Slots isn’t a cutting-edge casino such as Larry Casino or Fantasino, it still has plenty to entertain players with, especially those who are new to online casinos.
Design & Usability
Bubblegum-pink colours reinforce the casino’s romantic theme, and the brand name – Cupid Slots – is proudly displayed with wings and an arrow through the heart-shaped ‘O’. To each side of the website, there’s a nicely illustrated image of clouds flecked with sunshine which represents heaven.
The layout is extremely straightforward. The login area is at the top, and the main section of the homepage is occupied by the latest promotions with the games listed beneath it along with tabs for the various game types. Click the ‘Promotions’ link and all of the current special offers are presented on a floating panel which you must scroll through to view all of the deals that are listed. The same process applies to the ‘Support’ link, and in case you run into difficulties, the live chat launch bar is located down at the bottom-right.
Software & Gameplay
The games lobby is presented via a grid of thumbnails on the main page, and if you click on the tabs along the top, you can view them by type such as Instant Win, Casino Games, New Games, and Live Dealer. You can also search for particular game names.
Games load in a separate window that uses a themed Cupid Slots background, and at the bottom, you have the option to play full-screen, make a deposit, return to the lobby or re-launch a recently-played game. The load times are quick too, which is a bonus.
Safety & Security
Cupid Slots is fully licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. SSL encryption is used to give you a secure connect and keep your payment information away from prying eyes. The NMI logo indicates that the RNG has been proven to be fair and random, and IBAS independently deals with any player disputes.
Payments & Withdrawals
The Cashier button becomes available once you’re logged in to your account, and it loads a separate window in which you can choose pre-selected amounts or enter your preferred amount to deposit. There are several banking methods offered, included Paypal, Visa, Maestro, MasterCard, Visa Electron, Neteller, Skrill, Trustly, Boku (Pay by Phone), and Paysafecard.
Deposits start at £10 while withdrawals start at £20. Withdrawal requests are processed within three working days, but you should allow up to three more days for your funds to be credited to your chosen payment method.
Basic FAQs are available, but we’d like to see a search facility added to this section of the site to make it more user-friendly.
You can reach the customer support team through live chat, phone, and email. Sadly, support is not offered around the clock, but the opening hours (N.B., 8 AM until midnight) are still relatively acceptable.
Bonuses & Promotions
You can potentially get your hands on £500 in welcome bonuses when you first become a funded player at Cupid Slots. Your first deposit of £10 makes you eligible for a 100% bonus up to £50 and 25 spins on Butterfly Staxx, your second qualifying deposit gets a 100% bonus up to £200 and another 25 spins while your third deposit of £10 or more lets you claim a 50% bonus up to £250 followed by 50 Butterfly Staxx free spins.
The other promotions are subject to change on a monthly basis, which is good, and they often include redeposit bonus as big as 25%, win boosts, free spins, and cashback deals. Although there’s usually something to suit most players (unless you’re hoping to find slots tournaments and prize draws which are few and far between), the promotions can feel a little monotonous at times.
On the desktop version of the website, there’s no mobile information, but Cupid Slots does, in fact, boast a fully mobile-compatible website that works on the majority of smartphone and tablet devices including Windows, Android, and iOS.
The mobile platform is smooth and reliable, and expanding menus mean that the pages are less cramped. As all of the games on offer are designed to work on mobiles, they use player-friendly controls that allow you to touch and swipe to choose games, select bet sizes, etc.
Variety & Originality
When it comes to variety, members are treated to a choice of twenty-three different software providers. Plus, there are many kinds of games to enjoy, including table games, instant wins, video poker, Slingo, live dealer games, slots, and jackpot slots. You can also play all of Nektan’s games.
There are Microgaming titles like King Tusk and Lucky Links, NetEnt slots such as Gonzo’s Quest, Starburst, and Aloha Cluster Pays, IGT games including Cleopatra and The Wild Life, and both Extreme Live Gaming and Evolution live dealer tables.
Loyalty & Rewards
Privileged is the name of the VIP scheme at Cupid Slots, and as entry is by invitation-only, it’s hard to tell how you can gain access unless you’re a high-stakes player. There are three VIP levels – VIP, Premier and Elite – each of which offers a set of rewards such as birthday bonuses, dedicated account managers, anniversary bonuses, reload bonuses, and VIP hospitality. Due to the lack of detail, we’re unable to give the site’s VIP programme a higher rating.