£100 Bonus + 50 Free Spins
Pros & Cons Providers Payment Games Bonuses
Strong design
Live chat availability is sketchy
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Providers
7
Payment Methods
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Game types
Bingo
Slots
Casino
Roulette
Live Casino
Poker
Betting
PlaySunny Verdict
Although PlaySunny looks inviting, it could benefit from a more extensive selection of games although, if you’re a NetEnt or Yggdrasil fan, you’ll be over the moon about the current line-up. The loyalty programme seems good value-for-money, but the absence of any promotions is disappointing. We do like the fact that there are daily tournaments, and that the cash-out process is fairly quick.
Percentage score
Design & Usability
The theme that PlaySunny has chosen is a bright and breezy holiday-inspired affair. The backdrop consists of a sandy beach, palm trees, and crystal-clear waters that look incredibly inviting, and the brand’s logo features a burning sun. So far – so good.
The layout seems fairly straightforward. You have a main menu at the top of the site that includes key pages like Promotions, News, Support, Loyalty, and Tournaments. Underneath this is an advertising banner that moves through several highlighted offers such as the welcome bonus package and loyalty perks. Below this banner, you have a choice of six game categories as well as a search box, and various sections that show you the latest games, live progressive jackpot values, a schedule of upcoming tournaments, latest winners, and most popular games.
On the right-hand side, there is a sticky Live Chat button which lets you talk to a support agent with a single click of your computer mouse.
Software & Gameplay
PlaySunny uses proprietary software that allows you to play games in either demo mode or with real cash. What’s particularly good is that you don’t even need to hold an account to play games in demo mode. However, when you load your chosen game, there is no way to make a deposit while continuing to play. Instead, you have to return to the lobby. You can play games in full-screen mode if you wish. As far as we can tell, there are no exclusive games on offer.
Safety & Security
PlaySunny is licensed and regulated by the UK Gambling Commission. The payout rates are listed on a dedicated page, and there is plenty of information about trust and security. P128-bit SSL Digital Coding secures all electronic transactions, and all games are tested for fairness by a certified independent testing company prior to being added to the lobby.
Payments & Withdrawals
PlaySunny accepts Visa, Visa Electron, MasterCard, Maestro, Paysafecard, Neteller, Trustly, and Skrill which is a relatively modest selection. The casino doesn’t charge any deposit or withdrawal fees, and you can deposit amounts of £10+ and withdrawal £25 or more per transaction. E-wallet withdrawals are usually received within one to two working days while other methods can take between three and five days.
Customer Support
PlaySunny lets you contact its support team via online contact form and online chat. However, when we last visited during a one-hour time period on a Friday, the live chat service was unavailable. The site also advises that if you get in touch via online contact form, you can expect a response within twenty-four hours. There is a Frequently Asked Questions page, which isn’t searchable but it is divided into helpful categories like Security, Loyalty Points, Deposits and Withdrawals, and Account-Related Questions.
Bonuses & Promotions
PlaySunny lets you claim a 100% bonus of up to £100 on your first deposit of £10 or more along with fifty free spins. You’ll have to contend with the 40x wagering requirements, and you cannot play table games, poker games, or video poker to contribute towards them.
At the time of writing, PlaySunny isn’t running any other promotions, but this could be because the site has recently relaunched.
The site does organise daily and monthly tournaments, some of which are open to all members and others which you need to have a certain XP level to participate in. The winners of the daily tourneys receive between £5 and £20 cash.
Device Compatibility
Although PlaySunny has a banner advertising its mobile product on its homepage, it’s surprising that there are no further instructions provided. As we were unable to find an iOS app, we visited the casino using our mobile device’s web browser, and found it to be both mobile-compatible and easy to use.
Variety & Originality
The casino stocks an extensive selection of NetEnt titles, including Dazzle Me, Warlords, Jack Hammer, Cosmic Fortune, Blood Suckers, Big Bang, Twin Spin, Elements, and Spinata Grande. There are also Yggdrasil slots like Valley of the Gods, Winterberries, and Rainbow Ryan. No other software manufacturers are represented at present.
There are five jackpot slots – Cosmic Fortune, Divine Fortune, Super Lucky Frog, Mega Joker, and Arabian Nights, plus eight video poker titles including All American, Jacks or Better, and Joker Wild Double Up.
For table games, you have a selection of blackjack, roulette, Pontoon, Punto Banco, and baccarat variant, plus twelve NetEnt live dealer tables including Live Blackjack, Live Roulette, and Live Automatic Roulette.
Poker fans can enjoy games like Oasis Poker, Caribbean Stud, and Casino Hold’em.
Overall, there’s nowhere near the same amount of choice as you’d find at casinos such as 32Red.
Loyalty & Rewards
PlaySunny runs both a loyalty programme and a VIP programme.
Every bet that you make contributes towards your loyalty points total, and LPs can be redeemed for casino bonuses or physical prizes such as LED TVs and iPads. Wagers also earn you experience points which count towards your next XP level. Achieving new levels gets you various rewards including access to XP-based tourneys, extra deposit bonuses, and additional loyalty points.
Every month, the site’s top wagerers are invited to join the VIP scheme with a special VIP pass. The VIP passes are valid for one month, but are renewed if the player continues to meet PlaySunny’s VIP wagering requirements. The VIP Lounge includes exclusive offers and a dedicated account manager.
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