Pros & Cons Payment Bonuses
Dedicated app for iOS players
Large variety of payment methods
No live support option
Disappointing lack of promotions
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Payment Methods
Winzino Casino Verdict
Like most Cassava Enterprises’ online casinos, Winzino fails to compete with more popular brands when it comes to payout speeds, customer service, and games selection. We also feel that the current welcome package is poor value-for-money and doesn’t offer enough to satisfy seasoned players or high rollers. But, it is optimised for mobile devices which works in its favour. In summary, if you’re new to online casinos, Winzino would be a good starting point, but if you’re more experienced, you’ll find better benefits and special offers elsewhere.
Percentage score
Design & Usability
The Winzino website is designed to look like a TV game show, and an unnamed host intermittently appears from the wings (i.e. the side of the screen) to accompany the rotating informational banners. It could be due to the fact that the site is optimised for mobile devices rather than desktops, but the oversized font makes some of the ads hard to read.
That said, there’s a nice and simple navigation menu that lets you view the casino games, slots, and promotions, and right next to it, there’s a section where you can sign-up as a new player or log-in to your account.
Concealed beneath the mini-lobby, there’s a lengthy and informative introduction to Winzino. The only obvious flaw in the design that we immediately noticed is that the help/contact information is listed right down at the bottom in the website’s footer.
Software & Gameplay
Compared to Dragonfish’s bingo software, the casino software is a lot more basic. There’s no separate games lobby, just a tab for Slots and a tab for Casino games. There’s a search facility and the ability to filter by categories such as Progressive, Popular, and Big Brands.
Safety & Security
Winzino is licensed and regulated by the Great Britain Gambling Commission and the Government of Gibraltar. The eCOGRA logo is a sign that the casino is safe and fair. Plus, there is extra information on fairness and security on the “Fair Play” page and in the FAQ.
Payments & Withdrawals
You can use MasterCard, Visa, Entropay, Paypal, Neteller, and Paysafecard to make deposits, and Credit/Debit cards, MasterCard, Cheque, Neteller, Paypal, and Wire Transfer for withdrawals. All withdrawal requests have a 48-hour pending period, which means that it can take a total of three to ten days to receive your funds.
Customer Support
Although email and telephone support are available 24/7, there’s no live chat facility. And, as it’s a little hard to find the link to the customer support page, we’ve deducted an extra star accordingly.
Bonuses & Promotions
Those of you who are hoping to help yourself to a handsome welcome bonus are likely to be disappointed, because the welcome package consists of free spins rather than bonus funds. However, some players may be quite happy to receive free spins, and you can earn 25 spins on Gringos Dineros, 25 spins on Tower Treasure, 25 spins on Bollywood Bonanza, and 25 spins on Dragon Scrolls when you make your first, second, third, and fourth deposit of £10 or more respectively. But, when you take a closer look at the offer’s terms and conditions, even the most ardent of online slots fans will struggle with what they find. Firstly, any bonus winnings are subject to 40x wagering requirements. Secondly, free spins winnings are capped at £2.50. So, if you were to qualify for all four welcome offers by depositing a minimum of £40, you can only claim up to £10 in winnings. That seems like a pretty poor deal to us!
Winzino runs monthly promotions which tend to include free spins offers, but there are also daily specials which you can qualify for each time you make a deposit of £10 or more. At the time of writing, players could claim between five and twenty-free spins through each daily special.
It appears that the only way to get your hands on any bonuses at Winzino is by referring friends to the site. You get a £10 bonus for each friend who joins and makes a deposit, and you can claim up to £150 in referral bonuses per month.
Device Compatibility
As is explained in the introduction on the homepage, Winzino is compatible with all of the most popular mobile and tablet devices, including the iPad, iPhone, and Android phones and tablets. There’s a dedicated iOS app for iPhone and iPad users, and players with other types of supported devices can play via mobile browser.
Variety & Originality
Winzino currently offers 181 slots from NextGen Gaming, NYX Interactive, NetEnt, WMS, Eyecon, Pariplay, and IGT, including Cleopatra, Zeus III, Starburst, Da Vinci Diamonds, 88 Fortunes, Twin Spin, and Spartacus, plus jackpot slots such as Treasure Fair, Shaman’s Dream, Saved by the Bells, and The Big Lebowski.
There are 21 games listed in the Casino section, but in reality, only thirteen of them are table games (e.g. Baccarat, Deal or No Deal Roulette, and Multi-Hand Blackjack) as the others consist of scratch cards, video poker, and casual games.
Loyalty & Rewards
Every bet of £2 or more earns you loyalty points, but Winzino doesn’t specify how many loyalty points. To join the Player Perks rewards scheme, you must earn 1,000 loyalty points and make at least one deposit in a calendar month. The privileges that you get include a personal membership manager, freebies, discount deals, free spins, monthly cashback, birthday bonuses, and bi-weekly re-deposit bonuses of up to 100%.
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