FAQ
You can buy a Paysafecard PIN online or in store without any additional fees added on top. However, if you haven’t spent the entire voucher amount within 12 months, a £5 maintenance fee is deducted from your remaining balance from the 13th month onwards. Any payments involving a currency conversion incur a transaction fee of between two and four per cent.
You can securely upload all of your vouchers to your free My Paysafecard account and view your remaining funds. There is also a section on the Paysafecard website that allows non-registered users to view their balance by entering their 16-digit pin.
If you’d like to refund your Paysafecard voucher to your bank account by completing an online refund request available on its official website. You’ll be asked to provide your bank details and a copy of your PIN(s) and potentially some identity documents. After you’ve requested a refund, it can take up to 11 working days to be processed and you’ll receive an email once it’s been confirmed. Bear in mind that a £6 processing fee is taken from your remaining balance, so if you have less than this on your card you won’t be able to refund it.
Most UK casinos and slot sites support Paysafecard payments, including those running on Dragonfish, Nektan, Playtech, Microgaming, Progress Play, Aspire Global and selected proprietary platforms. Although it’s possible to buy Paysafecard in the USA, you can’t currently use them to deposit at online casinos.
Yes, one of Paysafecard's top priorities is user privacy and security. Your personal and financial information remains confidential at all times.
Paysafecard is known for its transparent fee structure. While some nominal fees may apply, they are outlined during the purchase.
Yes, Paysafecard allows you to combine up to 10 vouchers for a single payment, offering greater flexibility in larger transactions.
Yes, Paysafecard supports a variety of currencies, allowing players from around the world to use their convenient service.