Mjackpots

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Mjackpots Review

Updated May 25th 2021 By Ava Louise

Mjackpots professes to offer “the best experience in online gaming”. Its key selling points are a large collection of jackpot slots, a range of traditional table games, and the ability to play on the move using mobile devices. It also invites new players to claim a £500 Welcome Package across their first three deposits, and is on-hand to answer queries and technical issues via live chat. But, will Mjackpots make you go “mmm” or “hmm”?

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Mjackpots Verdict

Mjackpots has a decent games selection and a very attractive welcome package, but it shoots itself in the foot with its limited banking options and lack of comp points system. It also doesn’t boast half as many games (including progressive jackpot slots and video poker) as its sister site, Pink Casino. So, if we had to choose which brand to go with, we’d opt for Pink Casino over Mjackpots.

64 Rating

Percentage score

Design & Usability
Software & Gameplay
Safety & Security
Payments & Withdrawals
Customer Support
Bonuses & Promotions
Device Compatibility
Variety & Originality
Loyalty & Rewards

Design & Usability

The Mjackpots website uses sepia tones and images of croupiers standing by casino tables that give it a rather old-fashioned appearance which seems at odds with the modern graphics that feature in its advertised games. However, this is not a big deal, as the site is clearly laid out with a concise navigation menu at the top of the screen that allows you to visit the Games, Promotions, and Support pages, or log in or sign up for an account.

As Mjackpots makes full use of the available space on your screen to show off its wares, you get a great view of the games lobby which sits half-way down the homepage. The top half of the page includes an add banner that highlights the live dealer games and the welcome bonus) although it moves between each ad in a strangely jerky fashion. There’s also a scrolling list of recent winners, but it’s hard to know how up-to-date it is.

Software & Gameplay

Mjackpots is powered by Bede Gaming, which is the same software that’s used by brands like Bingo Godz, Pink Casino, and Crown Bingo. It lays out the lobby in three sections (Featured, Slots, and Table) and also lets you search for specific games. You can filter each category by A-Z, and each game comes with its own information page which gives you a good overview of what it entails.

Safety & Security

Mjackpots is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission. Personal and banking details are encrypted prior to transmission, and a random number generator is used for all non-live games.

Payments & Withdrawals

Unfortunately, the banking options are very limiting. Only credit and debit cards such as Visa, Maestro, and MasterCard are accepted. We would very much like to see e-wallets and bank transfers added. Another annoyance is the two-working-day pending period that applies before withdrawal requests are approved.

Customer Support

If the Frequently Asked Questions page doesn’t hold the answer to your query, you can contact the support team via live chat between 8 AM and 2 AM from Monday to Sunday, or send them an email which they will respond to within 24 hours.

Bonuses & Promotions

Mjackpots boasts a £500 welcome package, but you’ll only receive that much in bonuses if you deposit the maximum amounts. The offer is split across your first three deposits, each of £10 or more as follows: 1st deposit = 100% up to £100; 2nd deposit = 50% up to £200; 3rd deposit = 25% up to £200. We feel that the 20x wagering requirements for each bonus are fair, and you have thirty days in which to meet them.

Once you’ve claimed your welcome package, you’ll also be eligible for other daily rewards. When you log in to your account, you’ll find a list of personal offers, including free spins, deposit match bonuses, and other exclusive promotions to choose from.

Device Compatibility

Despite the homepage introduction mentioning that you can play games on mobile devices, there’s no further explanation. After further research, we established that Mjackpots doesn’t use mobile apps, as the operator has invested in HTML5 mobile-friendly web technology to allow you to play its games instantly via your web browser.

Variety & Originality

Mjackpots includes games by NetEnt, Scientific Games, Eyecon, Microgaming, WMS, IGT, and Blueprint Gaming.

There’s a reasonable line-up of video slots including Casper’s Mystery Mirror, Rainbow Riches, Ted, Starburst, Cleopatra, Monopoly Big Event, and Zeus III, although we were unable to find any progressive jackpot slots which you’d think would be stocked by a site called Mjackpots.

The table games consist of Live Common Draw Blackjack, Live Blackjack, Live Roulette, Player’s Suite Roulette, and Player’s Suite Blackjack. Sadly, there don’t appear to be any baccarat or video poker games which are bizarrely present at Mjackpots’ sister casino, Pink Casino.

Loyalty & Rewards

While the Promotions page mentions that personal, tailored VIP packages that include exclusive promotions, hospitality events, and cash rewards are available, there are no specific details on the VIP scheme or the entry requirements.

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