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Up to £1,000
Bonus + 25 Spins
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Royal House Casino Verdict
Royal House Casino has a lot to offer, from a great game selection to interesting promotions. What’s unusual about this site is that it looks very posh, yet the games lean toward casual and fun rather than huge jackpots. The promotions do carry big requirements and the VIP system expects a lot of input too, but if you stick around you should get some great fun out of this site.
Percentage score
Design & Usability
Royal House Casino goes for the classic casino style. The background is plain black, with all details in white and gold. The site uses photo imagery showing various rich and beautiful people having a very serious time! If you like the feeling of a high-class casino, you should find it here.
This site begins with a standard HTML page, but moves into a kind of software lobby once you log in. Some users won’t mind at all and some will find it annoying, certainly compared to the ease of just picking your games from a page. You have to open web pages here and there to get around the site, anyway. On the plus side, you have quick links to live chat, account controls, promotions and so on.
Software & Gameplay
The animated lobby at Royal House Casino is pretty effective for showing games, with a series of coloured tabs for your sections and a search box. However, it doesn’t do much that a web page cannot do.
Games load quickly and appear in a large window, nice and easy to see. This has a plain, black background which isn’t very pretty, but at least it isn’t distracting. You have some quick controls for live chat, cashier and lobby.
Safety & Security
Royal House Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority, with full details visible on the site. The site also has robust 128-bit SSL security.
You will find a full responsible gaming section on this site, with all the appropriate advice, plus a whole page dedicated to listing the pay-out percentages of the games.
Payments & Withdrawals
The cashier uses a pop-up panel here, which is also part of your account area. The system is easy to use with big, clear boxes. Deposits start at £10, withdrawals at £20. Withdrawal times are unclear but seem to fall within the average 3-5 working days.
Royal House Casino accepts payments via e-wallets like Skrill and Neteller, or Trustly, PaySafeCard, Charge to Mobile and of course MasterCard and Visa.
Customer Support
The envelope icon opens the support page, which is back on the original website. You have a simple contact form here and some welcome text. You’ll find some FAQs on the main site, too, with a lot of useful information.
Otherwise, you only have the contact form and live chat for getting in touch with Royal House Casino. It’s a shame to have no phone option, but the chat is open 24/7.
Bonuses & Promotions
The Royal House welcome bonus comes to a classy £1,000 total, but this is over several deposits. Your first deposit is matched 100%, up to £200, with 25 free spins. Your second is matched 30% up to £300 and your third is matched 50% up to £500. The lower percentages on the second two deposits mean that you’d have to deposit an awful lot to get your full 1k. You’ll also find a high 50x wagering requirement on this money.
There are several regular site promotions, however. The site gives away thousands in surprise bonuses each week, Monday Madness offers bonuses that suit your playing style and the Game of the Day has free spins with no deposit needed. You’ll also see offers for roulette and live dealer games, which often get overlooked. You’ll also see special, seasonal events.
Device Compatibility
There are no apps for Royal House, but you can click on the mobile image on the lobby to get a link for the mobile site sent to your phone, which is handy if you aren’t very mobile-savvy.
You should find that the mobile site works for the majority of devices, with Android and iOS having no particular issues. The layout is effective and quick to use, arguably smoother than the desktop site.
Variety & Originality
Royal House Casino has no shortage of slot games, offering over 200 slots and mixing up the providers to create more variety. You have access to games by over 12 companies, including the big names like Microgaming and NetEnt. Wild Wild West and Thunderstruck II are stand-out titles from these developers. You also have Elk Studios, Leander, Nyx and Big Time Gaming. There are only four big jackpot games, but you do get some nice casual games.
You have over 15 table games at Royal House Casino, including multiple poker variants, roulette and blackjack. Deuces Wild by Microgaming is a particular favourite. Last but not least, you have live dealer casino games for the full experience.
Loyalty & Rewards
You can earn loyalty points by playing your games at Royal House Casino, then visit the VIP Club section on your account to convert them to credit. You can also see how many points you need to get to the next VIP level.
There are five tiers that you can climb by collecting points, each offering a new reward. Higher tiers get personal account managers, special gifts, anniversary bonuses, birthday gifts and VIP support. The system is a little pricey and could use some more specifics.
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