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Casino Lab Verdict
Simply put, Casino Lab is an impressive casino. From the moment you enter there’s plenty to enjoy, from the design and theme to the games on offer, and the assistance offered to players. A slightly wider selection of games would be good to see, or some v-sports perhaps, but many of your favourites are sure to be here. There are plenty of payment methods too, so you should be covered on that front. Overall, we think that Casino Lab is definitely worth trying out.
Percentage score
Design & Usability
The design of Casino Lab is a little different – the menu is on the top left, and you can log in or sign up on the top right. There are links to promotions and games, as well as the search function. You can search by name or by category, while on the ‘Games’ page you can sort by provider too, or by ‘New’ or ‘Popular’ if you prefer. Scroll down on the home page for a range of games and various terms and conditions, rules and information.
What sets this casino apart from others is the coherent theme. There are a few characters that you’ll see throughout the site, and various bottles of pills and potions. This is part-casino, part-science lab, and it feels like much more of an experience than many other new casinos.
Software & Gameplay
Casino Lab work with some big-name providers, from Play’n Go to Microgaming, and thus gameplay is of the good quality you’d expect. There are casino games and a Live Casino too, and everything is smooth and without any issues. Some large providers do lack representation, but those that are here do operate well. You’re welcome to try out the demo versions of many of the games here too, if you like.
Safety & Security
Genesis Global Ltd. holds licenses with the Malta Gaming Authority and the United Kingdom Gambling Commission, and the site uses industry-standard encryption to protect users. Financial transactions are monitored for your protection too, and of course they fully comply with GDPR regulations.
Payments & Withdrawals
When it comes to depositing and withdrawing money, you’ve got a number of options. The most popular methods are all here – Visa, MasterCard, Maestro, Neteller, Skrill, Paysafe and Ecopayz are among them.
The minimum deposit is £10, and the minimum withdrawal is £10 too. You can expect to receive your withdrawn funds instantly, and the maximum withdrawal seems to be £5000 for most methods. However, this can vary – the maximum withdrawal with Boku is just £30, for example.
Customer Support
If you’ve got a question or complaint, there are plenty of options. Just go to the ‘Support’ menu, and you’ll see a live chat option, links to site rules and FAQs, a ‘Forgot Password’ function, and a ‘Contact Us’ button, which provides phone numbers and an email address. There are no problems here – there’s plenty of assistance available.
Bonuses & Promotions
New players get a ‘Welcome Infusion’, which consists of 100% up to £100 Deposit Bonus and 300 free spins to use on Reactoonz. You’ll get 30 free spins straight away, and then 30 a day for the next nine days. To claim, you need to deposit a minimum of £10, and you’ll have to wager the Welcome Bonus 40 times before withdrawing the bonus or any winnings. The maximum withdrawal amount from free spins is £100.
Casino Lab also offer weekly prizes with Pragmatic Play from a total prize pool of 62k, and at the Live Casino Lab Room there’s an offer of 100% up to £100 bonus. There are a couple of other promotions too, and they’re impressive altogether, making Casino Lab a good option if bonuses and promotions are important to you.
Terms & Conditions: Min. deposit £10. 40x wagering requirements. 30 free spins credited upon deposit, remainder credited 30 per day for 9 days on Reactoonz slot. Full T&Cs apply.
Device Compatibility
No matter whether you sign in on your computer or on a mobile device, you won’t have any issues! The website is optimised for mobile playing, and providing that you have a decent internet connection you’re unlikely to run into many problems. The selection of games on your mobile might be a little smaller, but that’s the only thing worth noting – of course, there will still be plenty of games available anyway!
Variety & Originality
In Casino Lab, there are plenty of slot games from a number of providers, as well as some a range of casino games and a Live Casino too. There are lots of video slots, but if you prefer the more traditional slot games they’re available alongside them. If you like Megaways or Jackpot slots, there are plenty here too, and there’s all sorts in the casino; from Blackjack to Craps, it’s all here.
If you like some of the most popular slots, like Book of Dead, Starburst and Gonzo’s Quest, they’re available on the site, but there are some altogether more obscure titles too. Overall, it’s a good mix, and there’s plenty here.
Loyalty & Rewards
There is a VIP programme, and everyone’s in with a chance of being allowed in. However, not everybody will be so lucky, as only the most loyal customers enter. Of course, there are a number of perks to being in the VIP programme, from monthly prize draws and birthday gifts to promotions and bonuses just for you!
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