What we recommend instead
Genting Casino Verdict
There’s definitely more to love than hate about Genting Casino. The highlights include a strong VIP and loyalty programme, unique live dealer games and promotions, 24/7 customer service, and an excellent range of games along with the option to take advantage of the brand’s sports betting portal. If more payment options could be added and the bonus wagering requirements lowered, Genting Casino would easily gain a five-star rating from our team.
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Design & Usability
The Genting Casino website takes the colours of its world-famous logo, and applies them throughout. A crisp white background allows the black menu borders with white and red writing to complement the high-definition promotional banners and game thumbnails.
The top menu bar includes links to the Sports Betting, Online Casino, and UK Casinos pages while a drop-down menu in the top-left of the screen lets you examine the site in more detail through pages for Customer Support, VIP, Your Offers, About Genting, and Responsible Gaming.
You can log in, signup or request a password reset via the area at the top-right. The lobby is also displayed on the homepage, so if you’re debating whether or not to join the site, you can take a good look at the kinds of games that are on offer before making your final decision.
Software & Gameplay
IGT and Playtech power Genting Casino, and combined, they give you access to over 300 slots and casino games from famous software providers like Amaya, Bally, Playtech, Novomatic, and Ash Gaming.
Each game is supplied with a summary of how it works along with the option to play it in Practice mode or with real funds.
Games load within the current browser window, and although they’re roughly half-size by default, you can choose to play in full-screen or multi-screen mode. You can also use the Star icon to favourite games for future visits, make quick deposits, or select another game.
Safety & Security
Red Queen Casino is licensed and regulated by the UK Gambling Commission. The site carries an RNG evaluation certificate from Technical Systems Testing (TST), and encrypts its customers’ data via state-of-the-art SSL technology.
Payments & Withdrawals
Considering how well-known Genting is throughout the world, it’s surprising that the only banking methods offered are Visa, MasterCard, and Maestro. At least no fees are charged for making deposits and withdrawals. The processing time for card cash-outs is three to four business days for UK customers.
Customer Support
Genting’s customer service team are available to assist you 24 hours a day, 7 days a week via live chat, telephone call-back or email.
Bonuses & Promotions
For a limited time, Genting Casino is inviting new customers to claim a 100% welcome bonus of £20 to £200 plus twenty free spins on Evolution’s exclusive live dealer game, Dream Catcher. To qualify for the offer, you must make a first deposit of at least £10. Although the free spins offer only requires you to play through your winnings once, the bonus must be wagered fifty times before you can cash-out any winnings gained from it.
If you’re a blackjack fan, the Blackjack Party which is hosted live every Tuesday, Thursday, and Saturday evening, is a must. Provided you’ve deposited at least £20 to your account in the last seven days and you wager a minimum of £10 at the point the coloured Blackjack Party card is drawn to your hand to receive a bonus. The prizes that are up for grabs include free spins worth £10, free £10 sports betting bonuses, and free £10 casino bonuses.
Seasonal promotions such as the recent Summer Sizzler give you the opportunity to grab extra goodies like free spins on new slots.
Reload bonuses are also on offer to funded players, and any bonuses that you’re entitled to are listed on your unique “My Offers” page.
Device Compatibility
Genting Casino can be accessed via mobiles, tablets, and desktops, and while it’s easy as pie to play via the mobile website, you can also choose to download the dedicated Genting Casino app for iOS devices or Androids.
Variety & Originality
At Genting Casino, you can visit the Casino lobby to take advantage of a wealth of live casino games, table games, slots, jackpot games, roulette games, blackjack games and video poker games.
The live dealer options feature many of Genting’s own tables such as Vegas Roulette Live and Ultimate Texas Hold’em as well as Evolution Gaming tables including Dream Catcher.
What we love about this particular online casino is that it gives members the chance to enjoy exclusive live games that are broadcast live from Genting’s Manchester and Resorts World Birmingham casinos.
Popular slots at the site include Jungle Jackpots, Book of Ra Magic, King Kong Cash, and Cleopatra, and you can also try your luck with jackpot slots like MegaJackpots Golden Goddess, Paws of Fury, The Pig Wizard and Top Cat.
Loyalty & Rewards
The casino awards Genting Comp points every time that you play real money games, regardless of whether you win or lose. You can convert your points into real cash to use on all of your favourite games.
There’s also the Genting Black VIP Scheme, which offers 100% deposit bonuses every week, cashback on your losses, enhanced redemption rates on your comp points, increased table limits, and exclusive promotions and bonuses. To qualify for the VIP scheme, you must deposit at least £1,000 in the first three months after you register.
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