Casino Cruise

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Casino Cruise Review

Updated Oct 25th 2021 By Bret Allen

Casino Cruise is an attractive site with a nautical theme and some fun artwork. This site is operated by Genesis Global Limited and packs software by Microgaming, NetEnt and more, so you can expect some variety. Will you be cruising for some big wins here?

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Casino Cruise Verdict

Casino Cruise is a very nice site indeed, offering a bit of everything. The game selection is strong and the designers have managed to strike a balance between a fun, tongue-in-cheek theme and the usual premium style of online casinos. There’s attention to detail here and the promotions can be very fun. Get your captain’s hat on!

87 Rating

Percentage score

Design & Usability
Software & Gameplay
Safety & Security
Payments & Withdrawals
Customer Support
Bonuses & Promotions
Device Compatibility
Variety & Originality
Loyalty & Rewards

Design & Usability

What stands out about Casino Cruise is the strength, yet subtlety, of its design. These is definitely a nautical theme here but it isn’t overdone; you have a slight deco appearance to the site, an anchor icon for live chat (which follows you down the page on a rope!) and then various nods to the sea in the site’s image. There is a central scrolling image showing harbours and luxurious places, with characters from the site’s top games cut in and the odd photos of the captain himself. It’s nice and simple and doesn’t make the site feel any less high-class.

The site is easy to get around and you can see the quality in the design. You have quick links to your account and to promotions at the top. Top marks for being smooth, accessible and still fun.

Software & Gameplay

The games lobby is part of the site here and simply sorts games by their types. You can scroll down to view categories and click ‘more’ to see more of a certain type. This is handy, as it means you don’t have to scroll for a long time to see the next set. Games are provided by multiple developers, including NetEnt, Play’n Go, Evolution (for live dealer games) and Nyx.

Games load in a large window with a themed surround. This includes promo information, favourite buttons and even multi-game view! You can go full screen if this is irritating at all, but we think it looks very smart.

Safety & Security

Casino Cruise is fully licensed and regulated by the Malta Gaming Authority and UK Gambling Commission, with details viewable on the site footer. Games from Microgaming, Play’n Go, Evolution and Nyx are licensed and regulated by the Government of Curacao. The eCOGRA organisation independently verifies this site’s fairness.

The site has a clear responsible gaming section and links to sites that deal with addiction. Lastly and importantly, you have SSL encryption protecting your transactions.

Payments & Withdrawals

Depositing is smooth with a simple, scrollable window that takes you through the process. Withdrawals claim to be processed in 1-2 days, but you can add 1-2 more for most methods. Still, it seems to be speedy here.

Casino Cruise accepts MasterCard and Visa for debit card transactions, but you can use Neteller, Skrill, PayPal and EcoCard for e-wallets, or PaySafeCard. Instant banking and Trustly are accepted, or there’s Payforit mobile payments. A fair mix, but some key methods are missing.

Customer Support

There’s a help tab on the side of the site, or the aforementioned anchor for quick support. You have a choice of email, phone and live chat here. Phone closing times are not listed but live chat appears to be 24/7.

Casino Cruise gives you the option of requesting a callback, a nice little extra that can be very convenient. The help tab also gives you quick access to FAQs and other help topics. FAQs are searchable, which is so useful when you’re lost.

Bonuses & Promotions

The promotions here all have their own artwork and a certain nautical style. The first deposit welcome bonus offers 100% up to £100, with the minimum deposit starting at £10. You also get 200 free spins to play on Starburst, 20 of which are credited instantly and the remainder credited at the rate of 20 per day for 9 days. The wagering requirement for this bonus is 40x playthrough.

Casino Cruise features a good mixture of offers. At the time of writing, you can get your hands on weekly prizes with Pragmatic Play from a prize pool worth £125,000, with the chance of winning multiple prize drops daily!  You can opt to be informed of promotions by email. All in all, the site has a lot to offer and keeps things varied.

Terms and Conditions: 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on Starburst games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. Always refer to Bonus Terms – https://www.begambleaware.org/

Device Compatibility

Casino Cruise does not offer any information about their mobile functionality. This is a shame, since the site does have an iOS app and it’s very highly rated! You can play over 200 games and access all account controls.

The site can be visited by mobile too and it works just fine on most devices, loading a smaller version of the main site. The images are intact and it looks very good. You can simply tap a game to get started and they have touch versions to make life easier.

Variety & Originality

Variety is guaranteed at Casino Cruise thanks to a good mixture of slot developers. These include NetEnt, with the ever-popular Starburst, plus Nyx Gaming’s licensed Batman slot. There are hundreds to choose from and while not all are top quality, there’s certainly a lot to play around with. You’ll find 17 jackpot games and over 25 classic slots with three reels.

There’s also a strong table game selection, including over eight roulette variants, baccarat, blackjack and stud poker. For that extra realism, you have 19 live dealer games from Evolution.

Loyalty & Rewards

There is a VIP page on Casino Cruise which invites you to join the Captain’s Club. This offers a five-star experience beyond your wildest dreams! This is an invite-only system and split into three tiers or suites- Deluxe, President and Royal. These offer premium customer service (what were we getting before?!), exclusive promotions, birthday bonuses, gifts, express withdrawals, VIP events and personal account managers. Some lovely options there.

Regular players earn loyalty points and can redeem them later, but information is sketchy about this.

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