Casino Cruise is an attractive site with a nautical theme and some fun artwork. This site is operated by Genesis Global Limited and packs software by Microgaming, NetEnt and more, so you can expect some variety. Will you be cruising for some big wins here?
What stands out about Casino Cruise is the strength, yet subtlety, of its design. These is definitely a nautical theme here but it isn’t overdone; you have a slight deco appearance to the site, an anchor icon for live chat (which follows you down the page on a rope!) and then various nods to the sea in the site’s image. There is a central scrolling image showing harbours and luxurious places, with characters from the site’s top games cut in and the odd photos of the captain himself. It’s nice and simple and doesn’t make the site feel any less high-class.
The site is easy to get around and you can see the quality in the design. You have quick links to your account and to promotions at the top. Top marks for being smooth, accessible and still fun.
There’s a help tab on the side of the site, or the aforementioned anchor for quick support. You have a choice of email, phone and live chat here. Phone closing times are not listed but live chat appears to be 24/7.
Casino Cruise gives you the option of requesting a call back, a nice little extra that can be very convenient. The help tab also gives you quick access to FAQs and other help topics. FAQs are searchable, which is so useful when you’re lost.
The promotions here all have their own artwork and a certain nautical style. The welcome bonus offers £1,000, but note this is split between four deposits. You first deposit is matched 100% up to £200, your second is 50% up to £200, third is 25% up to £300 and fourth is the same*. You get 100 free spins with your first deposit. Terms are a little hard to find but the requirement is 40x playthrough.
Casino Cruise features a good mixture of offers. At the time of writing you can claim two reload bonuses at 50% and free weekend gifts. The site gives away Mediterranean cruises (naturally) in a draw, where you earn tickets by depositing £50. You can opt to be informed of promotions by email. All in all, the site has a lot to offer and keeps things varied.
*Link to full T&Cs for welcome offer
The games lobby is part of the site here and simply sorts games by their types. You can scroll down to view categories and click ‘more’ to see more of a certain type. This is handy, as it means you don’t have to scroll for a long time to see the next set. Games are provided by multiple developers, including NetEnt, Play’n Go, Evolution (for live dealer games) and Nyx.
Games load in a large window with a themed surround. This includes promo information, favourite buttons and even multi-game view! You can go full screen if this is irritating at all, but we think it looks very smart.
Casino Cruise does not offer any information about their mobile functionality. This is a shame, since the site does have an iOS app and it’s very highly rated! You can play over 200 games and access all account controls.
The site can be visited by mobile too and it works just fine on most devices, loading a smaller version of the main site. The images are intact and it looks very good. You can simply tap a game to get started and they have touch versions to make life easier.
Casino Cruise is fully licensed and regulated by the Malta Gaming Authority and UK Gambling Commission, with details viewable on the site footer. Games from Microgaming, Play'n Go, Evolution and Nyx are licensed and regulated by the Government of Curacao. The eCOGRA organisation independently verifies this site’s fairness.
The site has a clear responsible gaming section and links to sites that deal with addiction. Lastly and importantly, you have SSL encryption protecting your transactions.
Variety is guaranteed at Casino Cruise thanks to a good mixture of slot developers. These include NetEnt, with the ever-popular Starburst, plus Nyx Gaming’s licensed Batman slot. There are hundreds to choose from and while not all are top quality, there’s certainly a lot to play around with. You’ll find 17 jackpot games and over 25 classic slots with three reels.
There’s also a strong table game selection, including over eight roulette variants, baccarat, blackjack and stud poker. For that extra realism, you have 19 live dealer games from Evolution.
Depositing is smooth with a simple, scrollable window that takes you through the process. Withdrawals claim to be processed in 1-2 days, but you can add 1-2 more for most methods. Still, it seems to be speedy here.
Casino Cruise accepts MasterCard and Visa for credit card transactions, but not debit cards. You can use Neteller, Skrill and EcoCard for e-wallets, or PaySafeCard. Instant banking and Trustly are accepted, or there’s Payforit mobile payments. A fair mix, but some key methods are missing.
There is a VIP page on Casino Cruise which invites you to join the Captain’s Club. This offers a five-star experience beyond your wildest dreams! This is an invite-only system and split into three tiers or suites- Deluxe, President and Royal. These offer premium customer service (what were we getting before?!), exclusive promotions, birthday bonuses, gifts, express withdrawals, VIP events and personal account managers. Some lovely options there.
Regular players earn loyalty points and can redeem them later, but information is sketchy about this.
Casino Cruise is a very nice site indeed, offering a bit of everything. The game selection is strong and the designers have managed to strike a balance between a fun, tongue-in-cheek theme and the usual premium style of online casinos. There’s attention to detail here and the promotions can be very fun. Get your captain’s hat on!