Pros & Cons Payment Bonuses
Complete VIP and reward system
Apps available on iOS devices
Regular promotions with big prizes
Lacking 24/7 support
5
Payment Methods
Energy Casino Verdict
Energy Casino certainly is full of energy, thanks to some great promotions and rewards. The offers here are original and updated often, not just a couple of generic offers left in place. Players will find interesting competitions and exciting games, from several big names. A good reward system and streamlined site really help to boost this sleek, professional casino.
Percentage score
Design & Usability
The design of Energy Casino is excellent, expanding slightly from the usual template to use the entire screen space, instead of a small central site with a background. The fonts and artwork are all chosen to appear a little bombastic and rugged, giving the site a real feeling of energy and activity.
Registration is a simple two-step form, though you will need to click a verification email. After logging in, the top right area of the site presents your user area along with cashier and balance. The main navigation links site neatly over a large graphic panel and each individual page is laid out clearly, using large images and text. This is a very readable and usable site, with plenty of little touches like a language selector and subtle animations that make it stand out.
Software & Gameplay
The casino games are arrayed on tiles, under the main graphic panel. Each one has an information option with some details about the game, plus there’s a search box and the option to browse by type or even by provider.
The slots load nice and big, almost full-screen, appearing in moments. The setup has a generic grey background, but this is no bad thing when the game is already nice and big. A top strip gives the player cashier options.
Safety & Security
Energy Casino is licensed and regulated by the UK Gambling Commission. The site also uses the IBAS or Independent Betting Adjudication Service to handle disputes for customers.
This site has a secure certificate provided by AlphaSSL, plus player transactions are protected by encryption. There’s a full responsible gaming area, with controls to help players limit their spending.
Payments & Withdrawals
The cashier is found at the top right, opening a large and bold page which is very easy to read and use. All minimums and fees are listed very clearly (there are no fees for the most part). The minimum withdrawal is £20 and should take around the usual 3-5 working days.
Players here can use MasterCard, Visa, EntroPay, Trustly and Rapid transfer, pay by mobile, Neteller, Skrill and PaySafeCard. This is a great mixture.
Customer Support
The help button on the main navigation bar takes you to a dedicated support page. This shows a large contact form, phone option, email, postal address and live chat. There’s no shortage of ways to get in touch, with the team being available Monday to Friday 9:00-00:00 CET and during the weekend 13:00-21:00 CET.
The opening hours may impact players from other countries, but the team are very helpful. The site also has an FAQ page with some simple guide information.
Bonuses & Promotions
There’s a simple and attractive welcome bonus at Energy Casino, a 100% match on your first deposit, up to £150! This can be claimed on a minimum of £10. The wagering requirements are relatively now too, at 25x, so this is an interesting offer. A similar reload bonus can be claimed on later deposits, for a 50% match up to £150, with 30x terms.
There’s no shortage of offers here, such as the Energy Challenge which is a weekend slots wagering leader board, double reward points on certain games, sportsbook offers and big events. For example, the Energy Casino on Tour promotion is a month-long series of slot competitions, with free spins up for grabs. The scores are based on the proportions of your spending, so players with a limited budget can still compete with big spenders- an excellent touch.
Device Compatibility
Energy Casino has mobile casino apps for iPad and iPhone, or players with any device can access the site though a mobile browser. The site does not provide any guides for this.
The mobile site for Energy is very good, keeping the dark but lively branding, but cleverly using some translucent menus and banners to save on space. Games are easy to browse and choose, with the majority of the catalogue available for mobile users.
Variety & Originality
This site has a good mixture of games, using a few providers to spice up the variety. NetEnt is perhaps the flagship provider here, bringing along Fairytale Legends: Hansel and Gretel and Jack and the Beanstalk, not to mention the favourite Starburst. These are very high-quality slots with excellent artwork. Microgaming are also present, with this long-standing developer bringing Immortal Romance and the Game of Thrones slots into the mix. Players will also see Novomatic slots like Magic Jester and Book of Ra. Check out Hall of Gods for a huge progressive jackpot.
The table games are less varied, but players will find multiple poker games, roulette, blackjack and baccarat. Red Dog particularly stands out. The site also offers live dealer games by Evolution and Extreme, so players have a choice of studios and software, from Dolphin’s Roulette to the fun Dream Catcher game.
Loyalty & Rewards
Energy Casino has a full VIP section, which offers exclusive promotions, competitions, insider information and invites to real events. This includes enhanced offers and prizes, or trips to the races and the West End. Past events include the Haye vs Bellew fight and Porsche Cup. The system is invite only, so you’ll have to play at the usual level and see what happens.
Players can also earn EnergyPoints as a day-to-day loyalty reward, which can be spent in a special shop for credit, merchandise such as calendars, phone cases and t-shirts, gadgets, games and more. This is a very nice setup and really shows the size and style of the brand.
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